This is my first review of as many as I can place publicly, throughout the different formats available, to try and warn as many people as possible, to stay as far away as possible from this law firm. In my opinion, they are crooks; aren't truly interested in helping at all, and at the beginning, will sweet talk you, and say whatever they can, just to get you to sign up with them; But beware, once you've signed up, they will eventually, try to do whatever they can to extort money from you, as they have done to me.
I originally hired them a year ago in March for a divorce case. After speaking with them, they told me that they would charge me a total of $2,500 for the entire case. In addition to that, they explained to me that I would be responsible for a separate Ad Litem Attorney fee, which I agreed to. We came to an agreement of payment arrangements for the $2,500, which I paid in full. They sent me a contract in spanish, which I signed, thinking that what was verbally agreed to, was what I was signing (apparently that was not the case).
During the first 3 months, there was minimal contact on their behalf. I contacted them multiple times, asking them about the status of my case. Every time I spoke with someone, I would have to give them the full rundown of my case, because no one seemed to know any details about it; even though I explained everything during my initial consultation. On top of that, during this timeframe (I really want to say it was more like withing the first 5 months), I had my case assigned to 3 different attorneys within that law firm, and had to repeat all of details of my case each and every time, like I was a new client.
Once there appeared to be some movement on my case, I get called (borderline harassment) by their billing department, telling me that I had to pay them more money. I went back and fourth with them, telling them that I had already paid them in full, based on the initial verbal agreement that we had. But they kept on insisting and harassing me, that I needed to pay them more money. It came down to them telling me that they would drop my case if I didn't pay them more money. So based on my experience, I told them, that I would report them to the Better Business Bureau, the Texas Bar association, the local news media, and any other means that I could think of, for their misleading and malpractice conducts.
Afterwards, their customer service manager, reached out to me, to ask me what had transpired, and to try to work with me, to try and resolve my issues. However, they told me that if I were to write negative reviews against them, that they would definitely drop my case, because it would be a conflict of interest. Imagine that. A law firm, that claims, on their website, to work with "INTEGRITY", Threatening a client to drop their case, for writing an honest negative review based on his experience! In my opinion, that alone should be enough to cause an investigation by the Texas Bar, as that to me seems unethical. But, I had already paid them, and did not want to lose out on the hard earned money give to them. So I accepted there agreement, where I would pay them an additional $250. Dollars a month, because that is all that I could afford. Beside the fact, that I had already paid them, what was initially agreed upon. So I paid them for $250. a month for about 4 months. That is an extra $1,000 More, than what we had originally, verbally agreed upon. And on top of that, what they claimed I still owed them, was growing... So just last week, their billing department called me again, and told me that I had to pay more than the agreed upon $250 month. My finances just would not allow for it. I was barely struggling to pay them the extra $250. a month. So then they told me that they if I did not increase my monthly payments, that they were going to stop working on my case.
Come to find out a week later, they put in a petition with the court, for them to drop my case. After we had an initial verbal agreement. After I paid them in full. After I paid them an extra $1,000 more than what was verbally agreed upon, they put in a motion to drop my case, because, I would not let them extort money from me, just as my case was finally coming to an end. I am sure that I probably lost my hard earned money, and will eventually have to start from scratch to get my divorce case resolved. And while that is unfortunate, what I can control, and what I can do, is write this complaint, and share it with as many platforms possible, to warn people, to stay as far away as possible from this law firm.
Again, they may try to sweet talk you, into signing with them, but believe me, once they try to extort money from you, the same way that they tried with me, you will regret it. But by the then, it will be too late. Stay away from this law firm! read more
