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Edward Jones

5.0 (1 review)

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Investment management

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14 years ago

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Fidelity Investments

Fidelity Investments

(2 reviews)

We recently hired Fidelity Investments in Novi, Michigan. We settled on Kristin Dougherty, that was…read morea big mistake. We had several problems with Fidelity, from our pin on our debit card changing 3 times, which we never changed, to getting signed up for voice ID, which we never signed up for either. With all of these issues, I requested a meeting with our advisor Kristin to discuss, another mistake. Kristin was just going through the motions, wasn't interested in helping us, but during this process it became apparent that she didn't know how to operate her own company's website, constantly having to email people and text people to get the job done. After the meeting when I was walking out, she insulted me behind my back, calling me an unflattering name. I asked to speak with her manager, who looked into this unprofessional attitude and called me 1 week later saying that she spoke to Kristin and Kristin said and I quote". That wasn't one of my finest days " Really now, you insult a customer and that is all you have to say ? Our advice, if you have to use Fidelity, is to look for another advisor besides Kristin Dougherty. We found that she doesn't have a college degree, which in this industry is pretty much a must, plus she has an offensive way of trying to handle problems. One last thing about Kristin, when she talked with her boss, she said when I texted her that I ordered her back to the office via text message, not true and not only do I have the entire text chain that I had with her, but I also recorded our meeting in her office . Buyer beware, if you want a sales rep, which is what Kristin is, not really a financial planner, who insults you, and if you want somebody who cannot seem to navigate her own company website............she is your gal, otherwise shop around and get someone more professional.

Been a longtime customer of Fidelity.Marketing convinced me to schedule an appointment with a…read morefinancial advisor the Novi office.I showed up to the appointment only to find out that he had called up my account and anything less than 1 million dollars does not pay him enough commission.So this appointment was to inconvenience and humiliate me?I will soon be closing one of my Fidelity accounts.

Charles Schwab

Charles Schwab

(1 review)

Having been content with my 457 Plan Management at Mass Mutual, I was disappointed with the forced…read moretransfer of my Wayne County Plan to Prudential. They were so difficult to work with, and I was so dissatisfied with their Reps, that I insisted on making a change. I was told by someone in authority at Wayne County that I could opt out of the 457 Plan, and transfer my assets to an IRA. I chose Charles Schwab - Great Choice! Although Prudential cheated me as I left by selling my positions w/o my permission, Schwab has proved to provide the perfect choice for me, given my Investment strategies, and level of knowledge. Now, I use nothing but ETF's. In 2022, I broke even, when the S&P was down almost 20%, and the SH inverse S&P ETF was my biggest profit-maker! As I approach my 75th Birthday, I've achieved a 13X, that is, multiplied my NAV by 13 times, from its low in March of2009! Never could have done that with either of the prior 2 firms. Thank you, Mr. Schwab!

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

Strategy Properties

Strategy Properties

(3 reviews)

Warning! The GRINCH that STOLE CHRISTMAS. Don't rent from…read moreStrategy Property Management! They sold the property, did a illegal lock out tried to say I owed them rent ( I didn't) they stole our food clothes, shoes , my son's bed and appliances and not to mention Christmas Gifts and the Christmas dinner. I went to court with them today and Strategy dismissed the case in court(saying I owed them nothing). I advised the court I have pictures of them changing the locks with times and dates pictures of items stolen and bank statements reflecting payments. Their lawyer said he has nothing to do with it and I need to sue them on my own time. Well they ruined my son and grandchildren Christmas and they need to pay for their actions my children and grandchildren should not suffer because of their illegal actions ............. With their illegal actions our Christmas has been ruin. The company has several names please beware Proway properties GWS Properties Turnkey Property

Have 3+ years dealing with Strategy Properties and it has been mostly negative. The 3 homes we…read morehave purchased were not turn key ready. Lead inspections were not properly completed and each property came with issues that were mostly not address properly. As a result costing us 10s of thousands to repair and get them compliant. On top of that their now shutdown property management company Proway was a disaster to work with. Taking up to 8 months to find a tenant for one of our properties. I would not recommend this company in any way. I will have a full detailed post of my experience of bigger pockets in the coming month.

Edward Jones - investing - Updated May 2026

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