Delays and more delays. very responsive at first then messages stopped. called and told my pistol…read morewould ship in 1-2 weeks, silence, called at 17 days and told it would ship that day or the next, four days later nada. At 30 days I will drop by the courthouse and file and do a charge-back for fraud.

Best custom holsters in the Valley, maybe the state! I've had them make IWB kydex holsters for my…read morePCR, PPK, and now my 2075 RAMI and not only are they cheaper than pre-made they are always perfect or the remake them. VERY HIGHLY RECOMMEND!!!

I'm a new gun owner and Recently stopped by this shop. Sooo glad I did. Great customer service was…read moreable to purchase the hand gun I wanted to see. Salesman was polite and answered ALL my questions. Had been to a couple other popular shops in Scottsdale just to get no assistance or not be waited on at all. Waited almost 30 minutes at one shop, they weren't busy, to ask some questions. I'm now told that is normal in Scottsdale. I Will Definitely drive Back to Tempe for all my Future gun and ammo supplies

As a first time gun purchaser, I couldn't have felt like I was in better hands than working with…read moreDave. He strongly recommended I go and try a few different types before committing to a purchase and made recommendations and when I came back, he had been completely correct because I wanted something completely different and he helped me find exactly what was right for me. I'll definitely be going back to take their concealed carry courses and continue to work with such an amazing business.

I went in looking for a concealed carry holster and asked an employee for help, clearly explaining…read morewhat I needed and the exact firearm model. He handed me a holster and confidently said, "This will work." When I went to pay, he asked for my ID -- for a holster. That made absolutely no sense. I later checked Arizona law, and an ID is not required to purchase a holster. To make things worse, once I got outside and opened the package, the holster didn't even fit my firearm. Then I checked their return policy and found out they won't accept returns once the package is opened. So I was sold the wrong product, asked for ID unnecessarily, and then stuck with an item I can't return. If you're going to offer help, at least make sure you're giving customers the correct product. Very disappointing experience.

Stacker game ate mine and my friend's money. Went to the front desk to see if we could get our…read moremoney back and they said that the machine has been having problems. Then they said no to giving us the money back. Didn't even try to find a solution. Horrible customer service.

Placed an online order for an optic. Was accidentally sent a used optic, however Ryan in their…read moreCustomer Service Dept fixed the issue and was extremely apologetic for their mistake. Ryan called and offered me several options. In the end their customer service saved the day. If you are looking for ammo or firearm parts, True Shot is the place to get them from. Buy with confidence.

My husband asked for a switch blade and they sold us a folding knife. Wr didn't open the box u til…read morewe were outside and would we walked right back in within 2 minutes and we were not allow an immediate return.

Employees could use a customer service training. Not sure how they sell firearms with employees not…read morespeaking to customers.

Very disappointed that they wouldn't stand behind the price they gave me via their text line and…read morealso verified via phone call prior to asking my son to head out. Obviously, the person on the counter didn't value other people's time and didn't do much effort to rectify their mistake.

I stopped in since I had purchased from here years ago, and I'm really glad I did. Antonio was…read moreincredibly helpful and took the time to teach me things I honestly didn't know about ammunition. I originally came in to pick up a safety lock for my friend's firearms cabinet , and while I took a firearms course years ago where safety was emphasized, ammo was never really explained in detail. I had no idea there were different ways ammunition could be considered "dangerous" that part was definitely eye-opening. After learning what I did, I truly hope I'm never in a position where I'd need to defend myself. But I'm grateful for the education. What I learned was flabbergasting in the best way and very informative. Thanks again to Antonio for being knowledgeable, patient, and helpful. I'm glad I stopped in. There's plenty of parking onsite!

Love this place! I live 1 mile from AJI but refuse to go there. Healy staff is always friendly,…read moreknowledgeable, and helpful. My preferred FFL.

Took a lesson today at C2 in Tempe. Our instructor was Doug, and he was great. First time…read moreshooting, and his instruction was excellent, kept it simple without being condescending, yet very detailed. Going back for a second lesson next week.

Tucker was knowledgeable and professional. reminded me why i…read morewas a repeat customer. The selection is broad and there is enough staff never a long wait for service.

daughter purchased her first handgun there and it was a pleasant experience and a very good deal…read more my goto place when I need ammo in a pinch. Wish they were around when I got my guns. Will probably take advantage of their deals again though black friday is pretty crazy there, last time the line was very long

Used to stop by their old location when visiting family and was able to finally able to visit their…read morenew location and love it. Great place to check out for firearms because they are all out for display. No waiting to see someone to look at any firearms you are interested in. Just look for the brand/model and check them out. My suggestion would be to put a vertical sign on the tables so that people can easily find and go where they need to go. Definitely makes it easier for me to show family that are interested in getting firearms. Did not have any issues with family buying firearms at their previous location and look forward for them to purchasing at their new location. Prices appear to be either cheaper/equal/more than other locations. Look forward to future visits.

Great staff and service! They will spend the time with you to make sure your purchase is the best…read morechoice for you.

Customer service! Definitely customer service!! These guys have never met a frown they didn't like.read more

Great ammo, and friendly and knowledgeable staff…read more I no longer load for major matches. I use Scorpion's USPSA Certified ammo, and don't notice any difference in felt recoil from my handloads. However, I do believe it is more accurate. I won my category at Factory Gun Nats this year with Scorpion. I'm a customer for life!

I recommend THIS ammo! Great prices & the ammo shoots well. Great customer service! I will be…read moreshopping here for all my ammunition from now on! SC