I wouldn't order anything from them again. This experience has left such a bad taste in my mouth…read morethat I can't recommend anyone else use them, either. TL:DR; if TGE screws up, they are not interested in doing anything to make it right. I ordered 10 shirts for a school club/team I am in charge of. I submitted a design using their online designer and coordinated with a sales rep (Tara) to get individual names on the back. Five days later, I approved the artwork and checked to make sure all the names were spelled correctly, which they were on the approval form. Approved. Two weeks later, I had no word from TGE. I emailed Tara again and she tersely informed me that getting the garments in was taking longer than usual ~because COVID~ and they should arrive by 10/05. This is definitely out of TGE's control, but Tara was clearly annoyed I was bold enough to ask for an update. No shipping notice or info was provided. And yes, one of the shirts had the wrong name on it. The name was right on the artwork I approved and wrong on the shirt, which means someone was simply careless when printing my items. It also means not all of my girls have their shirts and my wait for the correct shirt is two weeks, minimum. And what does TGE's stellar customer service have to say about it? Megan and Nora have repeatedly reassured me that they will ship me the correct shirt at "no extra cost." As if I'm supposed to be thankful that they are getting me the correct item weeks later due to their own carelessness. I made it clear I expected some type of discount applied to the invoice to make it right, they reiterated that they were "covering the cost of obtaining, printing, and shipping the correct shirt." Well, no shit.

I needed basketball jerseys for my rec team and was referred to The Graphic Edge by someone else in…read moremy league. I must admit the first jerseys they sent us were not what we thought they would be. The issue was the printing and the jersey fabric (which was more like a mesh than a solid fabric). I wasn't happy with the initial order, and got in touch with them about a refund or reorder. They worked quickly with me to resolve the problem, and get us new and improved jerseys. Just make sure you communicate with them up front about what you are looking for. What I really appreciated was there customer service and helping to fix the initial order with cost to me and my team.

Just got another road bike from these guys. Levi was exceptional sales pro and helped me get a…read moregreat bike at a great price w the accessories I needed. He had an exceptionally great attitude and was very very friendly. Fletcher was just as helpful getting me everything I needed. He also took my old bike in for service and explained the process in the perfect detail. In addition the day before on the phone Michael was also very very helpful (as he always has been). These guys do the best job at having a great and helpful and very knowledgeable attitude always. It's the reason why this retail store is excelling. The service is exceptional. Kudos to the whole bike department here. Very very happy to spend as much as I need to with help and service like this.

Always very friendly and helpful. The gun and optics department is really helpful. Had a vortex…read morescope that got busted up from a fall and took it into them and they replaced it right then and there no questions asked. Great service and great selection.

This place is a joke! I ordered online 5 different pair of mens pants. Called their customer…read moreservice line to find out why the freight was so ridiculously high. I was told the customer pays to have them shipped to one location then pays to have them shipped to the final destination. I decided to go ahead with the purchase they were all name brand and still less than I could find online. Here is what I received later that day to my inbox. JAXOutdoorGearFarmandRanch Your order has been canceled Order was canceled because we did not have enough stock to fulfill your order and your payment has been refunded. Really, all of them! What a waste of time! Maybe Learn how online sales and inventory control works before trying to sell products online!

Over all the years I've visited Ames, I've rarely travelled over to the West Side where Lincoln Way…read moresoon merges US 30. There's a now shuttered restaurant where my Sister had her rehearsal dinner and I sometimes passed Ames Surplus, which as it turns out has been folded into the 2-building complex that is called Jax Outdoor gear. The military surplus part of this store is not much more than a couple short aisles. Past that, Jax has loads of outdoor gear, fishing and hunting inventory, clothing, footwear, and even a corner for Boy and Girl scout supplies. It's all very high quality merchandise and a good value. I came in looking for some Carhartt pants, which they don't currently stock. I left very impressed and with a cool and nicely priced little Gerber knife. I found store staff to be friendly, knowledgeable, and helpful. I'll be back in Ames in a few months (or so), and I'm be sure to stop in again. I'm sure there will be new stuff to admire or goods that I missed during the last visit. And there's no need to drive all the way to Des Moines.

Ordered a jersey but it never arrived. Attempted to contact the business via email and did receive…read morea response but never received my order. Scam business.

Great local teams & college WS stuff but better call before going here because they open when they…read morewant.

Gave 4 stars even though I'm not much of a fan of sporting goods stores. I really don't wear that…read moretype of clothing nor do I have any use for the equipment. This is a chain store and they do have a full array of clothing, equipment for the sports minded person. The staff was very pleasant and answered my questions to my satisfaction. Their prices were a tad on the high side I thought. Anyway compared to some other stores I've been in. Went there hoping they would have SF Giants clothing. So if anyone in the Siouxland area knows where I can find SF Giants clothing would appreciate hearing from you.

This place is great. Always some stuff on sale,,, and they have great coupons online. They also…read morehave a rewards program,,, and text message sale events. No need to drive to some other sporting good chains in our area. Hibbett is a great store,,, the employees are always helpful. 5 stars from me. :):):):):)

Excellent service and knowledgeable staff. I love that it's local and that they participate in the…read morecommunity. Garrett is a particularly helpful in-store expert!

Took my mom here after hearing her complaining all the time about her feet hurting even after a…read morebrand new pair of shoes. Adrian helped us out and did an evaluation of her walk and stance etc. She tried on a couple pair and finally found one she finds comfortable and was excited to wear them out of the store. Excellent customer service and great products!

We went to Dick's Sporting Goods at Westroads Mall looking for soccer cleats for my daughter. She…read morehas very wide feet, which made finding the right pair extremely difficult. After searching around the store for a while, Rick came over to help us, and I'm incredibly glad he did. Rick was remarkably patient and genuinely committed to helping us find the right fit. My daughter tried on nearly a dozen different pairs of cleats, and Rick stayed with us through the entire process without ever making us feel rushed or pressured. Anyone who has shopped for kids' cleats knows how frustrating it can get, but Rick handled everything with professionalism and kindness. After two days of searching at different places, Rick was the one who helped us finally find a pair that fit well and worked for her wide feet. The price was very competitive as well! What impressed me most was how comfortable he made the experience for my daughter. She never felt embarrassed or pressured, and Rick treated the whole situation with patience and encouragement. That kind of service is rare. Rick was absolutely fantastic. I wish more retail employees had the tolerance, patience, and customer care he showed us. Honestly, he is one of the best people I have ever had help me in any store. Dick's Sporting Goods, give that man a raise. He is the best of the best. If you are shopping at the Westroads location, go see Rick.

On cyber Monday, their app crashed therefore I couldn't use my 20% off coupon. I messaged with…read moretheir customer service department. The website was working but not the app. I asked if I could get 20% off for the website they said no. I didn't have time to call on Tuesday to customer service so I called Wednesday. They told me since I waited a day. They also could not honor the 20% off. Therefore, I didn't buy anything from them.

They have a wonderful collection of items for us Husker fans. Unique…read more Items not found anywhere else.

If you're looking for Husker gear or literally anything Husker related, this is your place! I was…read morefloored at the amount of Husker stuff in this store, I didn't even think of some of the things they have. Clothing, winter gear, mugs, koozies, games, grilling gear, a whole realm of t shirts, men's, women's, children, babies, dressy, casual, you name it! There are sales racks too, if you want to spend less. There were several people around to help and the cashier was friendly. I'll definitely be coming back for any Husker needs and gifts!

Wow, I loved this store, a phenomenal collection of the best brands in active and casual wear…read more Literally, a dream stop for me! Liked the layout and customer service. Plenty ty of parking. Staff gave me space. Multiple dressing rooms. Locally owned. Among the brand names: Vuori, Hola, Smartwool, Setup, Toad and Co, Keen, Tilley, Sorely, Patagonia, and Kohl. Liked their sunglasses display too! An immediate must visit every season.

It is a good feeling when sales associates look up from their desk task, and each greet you with a…read morefriendly smile at best saying "May I Help You" or "Hello There." A kind gentle helped me find a colorful fanny pack and another associate assisted with name brand jogging suits. The fabric, and the trendy look were of reasonable value with an awareness of our global warming utilizing vendors that are planet conscious who use recycled materials to make impressive joggers. I am waiting for more pinks, royal blues, or lively mint greens to jazz up my exercise wardrobe.

Good service and great people. Glad they are open. Hoping they bring some Denver Broncos apparel…read morein soon!!!

From the owner: Rep Iowa and Nebraska teams with Rally House Metro Crossing! We offer baseball jerseys, Cooperstown…read morestyles, and On-Field gear you see on famous Royals players. Find Nike and Mitchell & Ness jerseys to rep your favorite KC Chiefs players. And shop more gear for teams like the Omaha Storm Chasers and Sporting Kansas City! Get college apparel and accessories for parents, alumni, and current Iowa Hawkeyes, Nebraska Cornhuskers, Iowa State Cyclones, and Creighton Bluejays. We even carry merch for the Kansas Jayhawks and Notre Dame Fighting Irish! Browse local Omaha and Iowa merch while you're here! We offer an array of locally inspired clothing and gifts, including outstanding RALLY Brandª apparel!