Done multiple mini and full sessions! Always love the finished product and service! So fun and…read moreeasy to work with!

Terrible Customer Service. Lack of commutation. Do not hire this company for your wedding…read more My husband and I hired Party Creations for our wedding that was suppose to be on June 18th, 2016. We had something come up and we needed to change our date to April 23, 2016. In the beginning the woman we worked with was great and very responsive. We had a big order with them and when we spoke with her and the crew there they were very excited for our event. Everything was great, we paid our down payment and then we didn't hear from them again. .. and then the date change happened. We paid a decent amount on the down payment and we felt bad that we had to change our date BUT life happens. When I spoke with the woman we were working with she seemed alright about it on the phone and I was actually very excited because now we had more money to work with for decorations. Although, when we went into the office and sat down with her and told her all the changes and how we planned to use all of the money we already spent on other things, she immediately told us that they were going to keep a large amount of our downpayment because of our "cancellation." We gave her more than 90 days notice. After a few moments of frustration she finally agreed to work with us. I could barely speak to her, all of my ideas had gone out the door and basically left her the basics. It took her almost 3 to get back to us with a new quote. I would call her at least once a week and she would respond to my question of where she was at with adding 5 strings of lights and a pipe and drape background with "Ummmmmmm.... Ummmmm... I am still working on it. Can I call you tomorrow?" then she would not call. When she finally got our quote back to us I was furious. We had originally ordered 10 string of lights at $18 a piece ($180 all together) and the new quote only had 5 more and the price went to $500!! RIDICULOUS! Her explanation for this was that one of her "guys" was 7ft tall and he could do the perimeter with out using a latter. There were many other things I had issues with when it came to the quote but I wanted to be done with dealing with her. The week of the wedding was a whole separate issue. When I called this woman the Monday before to ask what time they would be arriving at Piper Glen, she answered "Ummmmm... I am not sure. I don't know the schedule." IT WAS THE WEEK OF THE WEDDING! And then she told me she would call me back "Later" and when I asked what time that would be she responded " later today" .... ok thank you. Again, I received no phone call and had to call her back on Tuesday. SHE WAS HORRIBLE! I am not the only one who feels this way. I have spoken with three other brides who have had this same type of experience. The sales woman has terrible customer service and is very very bad at communicating with her customers. She is very rude and does not care that this is YOUR special day. NOW, the crew that came to set up for our event did a GREAT job! They were so nice and everything looked perfect! We had some of our lanterns fall down Thursday night and when I called to see if they could come back out they were there within the hour! I was very pleased with their work and if I could have just worked with them instead of sales woman I think that I would have had a way better experience.

As a new director working with an existing committee for a big event, it quickly became apparent…read morethat the two stage pieces I ordered (delivered promptly) were not enough for our event. Some swift action on the part of the office resulted in the guys bringing two more pieces by the day's end which allowed the team to decorate as planned. They came precisely at the agreed upon time the next day to remove them so we could prepare for another event happening the next morning. Everyone was courteous during these arrangements and demonstrated true professionalism that will have me coming back to Party Creations for many other events.

My son had so much fun at Indian Creek Farmstead last weekend. The farmstead has so many activities…read morefor children. HIGHLY RECOMMEND FOR SMALL CHILDREN. They also had beer and spiked cider slushes for adults to enjoy while watching the kiddos play. We ended the day by purchasing pumpkins of multiple varieties to display at our house.

I used It's A Wrap this year for my husband's birthday. We had just relocated to Springfield and he…read morestarted a new job. While browsing for a gift to have sent to his office I found out that It's a Wrap offered singing telegrams! I decided to call on the phone and spoke with Lisa. She was so friendly and took the time to answer all of my questions. The morning of his birthday a giant pink bunny arrived with a balloon bouquet and my custom card: "Unlike an Edible Arrangement that is gone in a day - the embarrassment from this delivery will last a lifetime! Xo" His co-workers all had a great laugh and my husband was a great sport about it. Highly recommend!

We used It's a Wrap to send a gift basket from our corporate offices to an employee's family in IL…read more We were sending the basket from out of state and wanted to make sure it was a gourmet basket with quality items. We found the company on the internet and called and spoke with Lisa. Simply stated, it was a delightful experience from start to finish. Lisa communicated with us throughout the entire process, emailed to confirm delivery and let us know the exact items that were in the basket. The basket was filled with delicious gourmet items and was beautifully presented. Our employee's family absolutely loved it! Working with Lisa was a wonderful experience and we highly recommend her!

Terrible service. Lady couldn't want to get me off the phone faster. Tried to order flowers to…read moresomeone in town and I am out of town. Waited till they opened, placed order, hour goes by and order is cancelled. When I called to ask why she said she wasn't delivering till after the weekend... seemed annoyed I even called.

I ordered flowers by phone yesterday, to be delivered this morning. Through snow and bad weather,…read moreFlowers by Kathy delivered the flowers this morning! I'm very impressed with the quality of the flowers, excellent customer service, value, and delivery. My sister loved the flowers. They were gorgeous! I highly recommend this florist.

Dara and Daina were amazing from beginning to end! Our wedding simply would not have been the same…read morewithout them. I was initially against the idea of the photo booth and video guestbook because I wasn't sure if they would match the vibe we were going for but I'm happy to admit I was wrong... both were a great way to relive the night and they couldn't have been more helpful as our day of coordinators. From helping build the itinerary, to organizing the ceremony, and even helping with music a bit; they took so much off our plate and really allowed us to enjoy our day! Cannot thank/recommend them enough.

Greatest service ever. I will never forget the kindess and love she showed when we needed to get…read moresome flowers to the hospital. Thank you so much. Best in Springfield.

Luxe Floral put together a beautiful bouquet to send to my friend. Not only were the flowers…read morebeautiful, their communication was outstanding. She texted me the bouquet after she made it - so no need to wonder what it would look like when it was delivered. She included a handwritten card and another text once it was delivered. I'd recommend Luxe Floral for any of your floral needs in Springfield, IL!