Tasha at the front desk was welcoming and lovely to be greeted by after our long road travel there…read more The room was spacious, and the mattress was very comfortable. We enjoyed the complementary breakfast and the staff in the breakfast room was very helpful and engaging.

Hotel is clean, beautifully decorated, and I had a great stay. Offers continental breakfast, fresh…read morebrewed coffee of different roasts, and my room had all of the amenities. The staff were very kind, even held the elevator door open for me and asked me which floor I was going to. Definitely recommend staying here as a roadtrip pitstop!

To start with, there is a football game in town this weekend so they are charging outrageous prices…read morefor the rooms. Once I arrived in the room the air conditioning doesn't work and the toilet is dirty. Slamming doors all night and people having conversations in the hall. If you are trying to sleep go somewhere else!

If I could rate Holiday Inn Express and Suites management in Vicksburg Mississippi with a 0 rating…read moreit would be fitting. Management is a joke. It doesn't matter if you are a regular customer, platinum elite or a gold elite member. I have been trying to contact the General Manager, Ms. Gail Cummings for 6 days with no response or regard to our experience while staying at this hotel. When your customers or members experience an annoyance, trouble or difficulty that disrupts their comfort or plans it warrants at least acknowledgement or a phone call to show concern. On Friday,January 16th I saw an insect on the bed. I swatted it off thinking it was nothing because we had stayed at this hotel before with no incidents. On Saturday morning, January's 17th around 4:00 am we saw a bedbug which we documented it with pictures and videos. If Ms. Cummins wasn't available, there should have been someone in authority to speak with before I departed on Monday the 19th. So, my feelings are it doesn't matter if you are a regular customer, platinum elite or a gold elite member. You are not important to management and you will be treated as such. I don't feel like a platinum elite member so why should I work towards becoming a gold elite member.

Friendly staff and recently renovated…read more Breakfast was standard hotel/motel with the only problem being they didn't have oat milk or soy milk (not really an issue for most people, but worth noting since most hotels do). It is a hot breakfast but again... standard generic. They do have a waffle maker. They have instant oatmeal without a toppings bar. Neutral note: they don't have ironing boards or irons in the rooms. They haven't figured out where to put them after renovations so you have to check them out at the front. They do have housekeeping everyday. The rooms are clean as far as I can tell but again, pretty standard. It's tucked up a hill after a grocery store and right before a car dealership. It's easy to miss on the first time there.

Hotel was nice. Location was good. Bad experience with a miscommunication with front desk…read morefollowing morning. Thought we were just reserving a room and putting our card on file in case we didn't cancel in time. Inquired what time we needed to call and cancel the rooms the second day if we indeed didn't need them was told couldn't cancel at all and we just paid for a whole day. Even though it had only been booked for 30 seconds. Didn't think to ask for a manager at 6am since most hotels don't have a manager on duty that early. My wife called later in the morning mostly to talk to them and find out what could be done and let the morning rush die down. Manager told her that she reviewed the footage watched us pay for room and get keys redone. Didn't really know that we had immediately asked about cancelling the booking as we didn't know we were paying for a whole day right then as we didn't sign anything and we're just asking how busy and booked they were. She told us we were trying to scam out of paying for a room as we didn't need it anymore obviously. Was rude over phone but told us she'd call us back. My wife waited a while never heard back called corporate they told her they called the manager she watched the camera and nothing was going to be done. Manager sent a rather rude email reply to a complaint my wife filed to Best Western making fun of a spelling mistake she made and that she should be ashamed of herself for complaining because it could have cost the front desk clerk his job. That the $300 for the two rooms was a small amount of money and it's not that serious. It's a large amount of money to me. It was a simple mistake that could've been corrected. I've gone and looked at several reviews of this hotel and the manager bullies everyone that leaves a negative review and never accepts blame for anything that goes wrong. $300 lesson learned. I've spent a lot of money traveling over the years at work and vacation and usually stay at Best Western as it's my preferred brand and under my company reservation usually spend $5,000 - $10,000 a year at BWH. I will take that business elsewhere.

What an amazing bed and breakfast! We loved this little gem that we found. Clean and gorgeous…read moreantiques throughout the home. Employees extremely friendly and helpful . Good location

My mom and I had a beautiful stay at Duff Greens' sister cottage Steele Cottage. Hospitality was…read moretop notch especially the gorgeous breakfast setting which was a three course breakfast. We then got a complimentary tour that described the history of the mansion. The owner has done a fantastic job restoring and keeping it authentic. It was a lovely bed and breakfast experience that's rare to find these days.

My family and I had a great 1 night stay. The room was very clean, and the staff was very nice. I…read morewould stay here again!

We stayed here on our way back home. It is new, clean and was very quiet. We did notice that VFD is…read morelocated directly behind it though. So at some point, someone might hear sirens, if they get an emergency call. Check in/Check out was seamless, Erika was awesome. The breakfast was good, they actually use real plates and utensils. We would definitely stay here again if in the area.

I had to make an unexpected trip to Vicksburg, MS this past weekend for a funeral. I was happy to…read moresee that there was a Marriott as a choice of hotels central to where I needed to be! Following a HORRIBLE day of delays and cancellations, the availability at this hotel was the ONLY bright spot to day! Upon arrival, check-in was quick & easy. Asia, the front desk clerk, was soooooo helpful! She had a smile on her face during the entire conversation! I was so tired so once safely in my room, I went straight to bed. When I awoke the next morning, the disturbing revelations began! While getting ready to take a shower, I spotted an odd stain on the ceiling above the bed, a bloody handprint on the back of the bathroom door, a hair on the ceiling above the bathroom sink, mildew in several areas around the shower chair/shower bars/shower heads, an odd stain on the bathroom floor tile, and an awkward stain on one of the 'fresh' towels. While any one of these things may not be too disturbing by itself ---- all of them together is mind-boggling, some even hazardous (bloody hand print!) On the flip side, the hotel was extremely quiet. It was not busy at all. I had parking immediately outside the front door & could see my car from my room window. I was able to park directly beneath a street light. The bed was quite comfortable and the room spacious. The heat/air worked like a charm, as did the water heater!!! I believe this review warrants some further evaluation along with corrective action! Given the area of MS, I still feel that Marriott was the best choice of hotels, but THIS is not Marriott quality!

We checked into room 402 for two nights. It was a tight room in an economy no-frills Marriott. The…read morelocation was great, less than a mile from the battlefield and the historic old downtown. There was large free parking lot in front. There was a small indoor pool, fitness room and coin operated washer & dryer. There was a Bistro in the lobby and a market selling snacks and drinks. Our room was tight for both of us with all of our belongings. We had a small refrigerator and microwave. The room was worn, bed sagged, linens were itchy & towels were thin. We heard luggage rolling & doors slamming during the night, Housekeeping banged on the door at about 8:30 each morning .

So, this is a good, cheap place if you're only looking for a quick nights sleep…read more My work was nice BUT a little janky. There was a leak in the bathroom floor so my feet kept getting wet when I go to pee. The staff was nice but a little "laxed" on professionalism. Last, but definitely least, the casino. The restaurant was in the casino, and it was a kiosk. Not even a sit down restaurant with a bar that I could sit to eat. Kill order and pick up to-to only. Then if I wanted a drink, I had to be gambling. I couldn't even buy it separately to bring back to my room. The woman did make an exception for me and made a margarita and I have to applaud Vicksburg, MS for worlds worst Margarita!!! Being on the MS river was cool though.

Was looking forward to some time in their hot tub. Luke warm, no bubbles hot tub. Very…read moredisappointed. People at the front desk were nice. Catfish in the cafe' was great!

I stopped for nostalgia as this used to be one of my dad's favorite places to play when we traveled…read morebetween Texas and Georgia. However I should have allowed it to stay a memory and kept pushing down the road. This casino has seen better days. From the smoke that seems to be stuck in the carpets to the drink station that was a a sticky mess, this place just doesn't seem to be what my memory remembered it to be. We played a couple machines, then got back on the road and kept it pushing. I don't doubt this will be our last visit.

You people should be ashamed of yourselves for destroying people's lives…read more Hope you lose someone you love to an addiction one day. It's horrible! How do you sleep at night? I sure can't knowing that the one I love is continuously in your presence rather than being home where he belongs! Oh that's right...this isn't your problem. Wish casinos could be held liable for all the suffering that comes along with addiction! What's fun for some is Hell for others. Just saying......!

Nasty , body fluids on couch and footstool. 205 So we were…read moremoved to 316 gum on couch and mold all in bathroom. Drive right on by this place The strong smell did not cover the mold

Amazing staff! Everyone was professional and kind. Extremely clean hotel! Very comfortable beds!…read moreDelicious, free breakfast.

I have fallen in love with Vicksburg, Mississippi and you should too. It's a short drive from New…read moreOrleans but worlds away. You're doing yourself wrong if you live here and don't visit. But I digress... If you go to Vicksburg the Portofino is the perfect place to stay. It's an old casino which has been newly renovated. The hotel is beautiful and parking is plentiful and free! It's close enough to walk to all the downtown attractions. Every room overlooks the River. The beds are just perfect and the shower pressure is just right. The only thing I don't like about this hotel is the lack of a pool and the on site restaurant is not open when I want to eat. But since Vicksburg has so many great places to eat, that's really no biggie.

Beautiful hotel in the best location in Vicksburg. Only a short walk to the riverside and the Main…read moreStreet down town. The staff are friendly and they actually had some dumbbells in the fitness centre. The breakfast was a good price as well, the only drawback was no wifi in our room due to upgrades and the computer for patrons was being fixed at the time.