We are very pleased with the service as the carpets are so clean. They got rid of tough stains!…read moreVery well organized as they included extras like corner guards and supplied us with booties. We would use them again! I thought the cost was fair for the quality of the service.

I used Quality Febfor the first time Feb 2023. It will not be the last time either as I am very…read morepleased. the end result was great looking and smelling carpet. It was my pleasure I can highly suggest to use their services.

Called this morning was told they could not service my area in lake country. Website shows service…read morearea as lake country.

I went with Oxi Fresh because their website promised quick drying (1 1/2 to 2 hours) time and…read moreguaranteed carpets would not be crunchy. I was concerned about that because this was the first time my carpet would be cleaned. The fellows' showed up on time and worked quickly. However, the carpet took almost 8 hours to dry and it was very crunchy. The way they "clean" is to spray the carpet with a cleaning solution and then go over it with a machine with rolling brushes to scrub the top layers of the carpet. It will pick up hair and some lint but it picks up absolutely no water or dirt or anything else. So, nothing is being taken out of the carpet it is really only spread around. Also, the rollers seem to be really hard on the finish of the carpet. I called the company and they said the worker must have used too much cleaner and they would come out the same day and do an "extraction". I did ask about this and expected a machine something like a steam cleaner to flush the soap out of the carpet. So the fellow came the same day and redid the entire apartment using the same system only just water instead of adding the cleaning solution. He told me it would take the soap out of the carpet. He spent a lot of time going over and over the carpet and while it was still wet it did feel a little softer. Again it took 8 hours to dry properly. The next day the carpet texture is somewhat better than the first go around but still feels crunchy. Also, the cleaning machine left some black marks on my baseboards and pulled up some of the carpet at the transition into the kitchen. The finish on my carpet is also ruined. What still looked like a new carpet before cleaning now look like a 25 year old carpet. So, the bottom line is, if you want your carpets cleaned, meaning you want the dirt out of your house instead of just smeared around, go with another type of cleaning. On the upside: After called and speaking with the owner again they did refund my money in full.

Excellent service! Carpets are like new! I'd highly recommend getting Rick in to do carpets and…read moreupholstery.

We only have Shawn at Okanagan Carper Cleaning and are always happy with his service. H's…read moreprofessional, respectful, friendly and goes beyond to explain the problem if you have a concern. It's great to have such quality service and trust when someone's dealing with carpets, or in our case rug issues. Thanks Shawn for picking up and delivering our troublesome rugs!

From the owner: Okanagan Carpet Cleaning provides carpet cleaning services for home and business owners in the…read moreKelowna area, BC. Call us to schedule an appointment. We are available 24/7!