Bob is great. Very friendly and helpful. Great service. Transportation was provided on Christmas…read moreEve for my mom and was much appreciated that she could spend Christmas with her family.

Great people with super service. You can't go wrong talking with Bob. He will help you regarding…read moreany situation.

Called to find out about services for a family member needing transport on a gurney. They said to…read moreemail, so we did. When I didn't hear back, I tried calling and was greeted with nothing but recorded sales pitches about medium cal alert and Medicare. Just to be sure, I called again, thinking I misdialed. Same.​

From the owner: We offer the very best in caring and dependable non-emergency medical transportation services. We…read moreservice a wide variety non-emergency transportation amongst the Greater Kansas City Metro, that’s affordable to get you and your family to your medical procedure or check-up destinations.

I have used Secure Transport 3 times. Home to ER $65; St Lukes to Kingswood Rehab, $65; Discharge…read morefrom Kingswood to home $125.00, plus $3.75 for using a card. To say I was shocked is putting it mildly. I spoke to everyone up the chain to the Manager. It seems it is 'industry standard'. Because they might have to wait for a discharge. So don't be surprised at the upcharge. The service and staff are excellent.

Last minute Friday afternoon pickup for doc appt, then unexpected same day late afternoon return…read moreneeded. Secure handled it with no problem. Prompt, professor driver Jeff was the best. Plus, mom enjoyed the ride. Will not hesitate to use again.

One day I had a mishap( Diarrhea) that over flow my brief. He had me get out of his vehicle, and…read moreupset I made him late for his next consumer. He cleansed the up the spot (half dollar size).He left me behind at my Dr. appointment. I asked him if he going to take me home. He said call the EMT. I drove myself home in my wheelchair.

This transportation company is the best the drive are polite and are never late allways answer…read morecalls and help with anything

Very disappointed with this company. The service was unprofessional from start to finish. Staff…read moreseemed lazy, communication was poor, and there was little urgency or concern for the patient's comfort and wellbeing. The level of care provided felt rushed and careless, which is unacceptable for a company that's supposed to help people during difficult situations. Simple things were overlooked, questions were ignored, and overall the experience felt cold and poorly managed. I would not recommend this company to anyone looking for reliable or compassionate care.

From the owner: Non- Emergency Transportationread more

I would give this company a one star only because they got me to my destination. The vehicle was…read moredirty. It smelled, the oxygen tank was not secure. It was rolling in the back. There was nothing about this vehicle that was taken care of. It sounded terrible, but it did get me to where I was going, and that is the only thing that company had going for it would I recommend us absolutely not.

My 92 year old dad had an appointment this morning. They picked him up, but when it was time to go…read morehome, I called for the transport to come pick him up and they said 20-30 minutes. I talked to Vicki. After 45 minutes, no one had shown up, so I called back and talked to Vanessa. She said that no one had called for transport. Not good! Then she told me it would be another 25 minutes, which turned into 4 min. Communication was not great when setting up this assignment. I also had to call back and have them resend my receipt because it didn't come in when they said it would. I would not use this company again.. ***it was 2 hours total wait time before he got picked up. They made an excuse that there was another pt. with a similar last name and they got confused. That doesn't even make sense! Just scroll to the next medical transport company. Don't use this one!