Kelli has such a calming way about her, when you are dealing with 2 years of back taxes…read more A bit pricey, but it was worth it. For the piece of mind. I love her!!

I have been going to Kelli at L&L Tax Services for over 20 Years. I will never trust anyone with my…read moretaxes except for Kelli. Kelli is professional, extremely knowledgeable and always on time, never late! There are so few people, organizations and businesses that I truly trust but L&L Tax Services is one of them. There is not enough space to fully articulate how much I respect Kelli's work!

Leroy is awesome. He makes filing taxes easy and he is very knowledgeable. He also takes time to…read moreanswer any questions you have throughout the year and will even go as far as to recommend literature to give even more insight to issues you may have. Not only that but he is affordable! I highly recommend Leroy to be your tax guy!

Leroy refuses to meet in person because he's "very busy" and doesn't have time. He does not want to…read moreanswer my questions over the phone bc he's "very busy". If he's THAT busy, than I'll gladly take my business elsewhere. He makes me upload sensitive documents to a website that is "secure". I already felt uneasy about it, but I trusted Leroy. Now, the IRS is coming to me about my taxes bc HE made a mistake. But of course, I can't call or meet him in person bc he's "very busy". I'm not going to text this whole situation over the phone and then wait for a response. I'd rather talk over the phone or in person to get it over and done with. When I first came to Leory, he was polite and nice. Overtime, he became rude. Take extra caution choosing Leroy as your tax accountant.

Services were horrible! You are so desperate that you respond to my review 6 years later with a…read morebunch of inaccurate accusations. I'm not sure what you mean by delinquent, unless your definition of being delinquent is because I had not filed my taxes for the prior 2 tax years filing cycle. Well guess what? I took it over to H&R Block and they were able to take care of me in a few hours, my taxes were COMPLETE and very ACCURATE. From what every tax service tells me, H&R block employees are considered entry level with a minimal skillset, but guess what? They figured it out pretty quickly, it wasn't that complicated. For you to try to make it out like it was so complex tells a lot about you. You should not have charged me since you did absolutely nothing, that's usually how it goes. Lastly I am not trying to ruin your reputation I'm just talking abut MY experience. Everyone's experience isn't the same. Let the reviewers be the judge.

Great customer service!! Very knowledgeable and professional. Will definitely continue to use!!read more

Love Best Team Tax! This is our second year working with Suzanne and she is amazing. Always has our…read morebest interest in mind. She is very knowledgeable and personable. We were in and out very quickly this year. (It helps streamline things when you have all your documents in order!). Her prices are very reasonable given how much she helps us save in taxes. We have been recommending her to our friends and family.

For the past four years, my spouse and I have used Sue's tax services and have been very…read morepleased--up until this year. For the past two years, we've worked with her remotely after moving a few hours away. Unfortunately, this year was a completely different experience. Despite reaching out over a month before the tax deadline and providing all requested documents, nothing on our file was completed or even reviewed. Given that our returns are very similar year to year, this should have been a straightforward, turn-key process of updating numbers. Instead, we were repeatedly told our file was being worked on when it clearly was not. Her office also does not provide a secure portal or method for sending documents, so we created our own secure Google Drive to share everything. Based on activity, it appeared the documents were never even accessed, which prompted our patient but repeated check-ins, along with periodic emails that were ignored and never replied to. If email communication is not a strong suit, a phone call would have been appreciated--but we never received one and always had to initiate contact ourselves. During one of those calls, we even asked if we should come in person, and were assured it was not necessary and that she regularly handles remote clients. As the deadline approached, we were told an extension would be filed due to timing and the lack of completion due to how overwhelmed they were, however no one reached out to tell us this, we assumed ours would be completed on time. On April 14th, after being on hold for over 30 minutes, Sue finally told us the day before deadline that she was filing the extension while on the phone, collected our personal and banking information, and said she would confirm once it was submitted. That confirmation never came. The following morning (tax deadline), we called to follow up since we had not heard from her as promised. During that call, her admin staff placed my spouse on hold to check with Sue on the status of the extension. While on hold, the line was not muted and we overheard Sue say, "those effing people are a pain in my a**," clearly referring to us. When she came on the phone moments later, her tone was completely different. We were honestly shocked and confused--especially since we had simply been trying to confirm whether our extension had actually been filed after not receiving the promised confirmation the day before tax deadline. She then acted as if she didn't even know we had spoken the day before and told us we were simply on her "extension list." No extension had been filed, and no payment had been processed. On tax deadline, my spouse and I had to take it in our own hands and call the IRS to request the extension and give a best guess payment. Communication throughout this process with Best Team Tax was extremely poor. Emails went unanswered, calls were not returned, and we had to repeatedly follow up just to get vague or inconsistent updates. Staff were polite but unable to provide clear or accurate information. We are genuinely surprised by this experience, given how positive prior years have been. However, due to the lack of communication, follow-through with completing what we were told was being done, and lack of professionalism (cussing in the background, etc) we will no longer be using or recommending these services. Respectfully, we were once happy clients but after this year we are done and now are left to find someone else to do them for us at the last minute. We would have preferred transparency up front, if you didn't have the time or ability to complete.

Brian and his business are AMAZING. I initially needed Brian's services when I received a large tax…read morebill from the IRS. I made the mistake of doing my taxes on turbo tax and 2 years later owned the IRS a significant amount of money. I contacted Brian on a Saturday morning and he had responded within the hour to have a plan to fix my problem. Brian indeed saved me thousands of dollars and most important a ton of unneeded stress. This year I used him to file my 2018 taxes and it was worth every penny. Very easy online portal to upload information and necessary documents. Brian had my return completed within 2 weeks with very prompt and thorough work. I highly recommend Brian and his services. Never again will I use a cheap tax service such as turbo tax... don't make the mistake I did by using turbo tax.. rather use Brian and his services. A+ all around!

I contacted Brian through Yelp a couple weeks ago and made it VERY clear from the beginning I was…read morelooking for a quote for tax filing/preparation only for this year. My initial message: "Hi Brian, I am just looking for a quote for 2023 tax filing, not to actually start it yet. We will be needing help on a couple of tax situations this year." His exact response: "Understood. I will provide a quote for 2023 during our call. I just sent the questionnaire." He then emailed me the questionnaire; I put I was interested in "Individual taxes" and sent it back to him, I NEVER put I was interested in Investment management or any other kind of financial services. So he knew this whole time I only wanted tax preparation. He still proceeded to call me today and asked a few questions related to our tax situation. Then at the end of the call he asked if I was looking for someone to manage our investments, I said not at this point...we are only looking for tax preparation now. His tone completely changed and he abruptly told me in a condescending manner we are not a good fit because they are saturated with tax preparation clients and he's looking for clients who want investment management. I was pretty shocked at the change in his tone and his annoyance once I told him I didn't need someone to manage our investments. Again, I made it VERY clear from the start I was looking for tax preparation services only from my initial message AND the questionnaire he had me fill out. I honestly don't know why he still called and was rude when he knew he couldn't take on any more clients who only wanted tax filing.

Consistently wonderful! I've been a client of San Diego Tax Professionals for over a decade, and I…read morecan't recommend them highly enough. Over the years, they've handled my tax returns, offered expert guidance, and supported my small consulting business with consistent professionalism and care. They are incredibly accurate, responsive, and flexible with my often hectic schedule--which I truly appreciate. Their front office team is also exceptionally kind, welcoming, and helpful, making every interaction smooth and pleasant. If you're looking for reliable, knowledgeable support for your personal or small business tax needs, they are absolutely a 10/10.

I had an excellent experience with this tax preparation service. They were extremely professional…read moreand knowledgeable. I am confident in the staff and their expertise. Customer service was excellent and I would definitely recommend this company.

ITC....ITC....ITC....a Great thorough place to get your taxes done! I met with James....this was a…read morequick, painless, thorough job he did for us! Prices reasonable and he was easy to talk to and ask questions! All I did was go in drop off my papers, he got some basic info from me, then he says, ok I will call you in a couple of days and let you know what I come up with. Wait what?? I just drop off and go?! Sweeeet!! So As he said the f/u call came the next day and I actually recvd a refund this yr.....All I had to do was go in and sign and I was on my way!! Quick, painless, and efficient! Just what you NEED and PAY FOR during tax season! No mess, no fuss!!! A+++++++....... Its not a fancy place either, which I LOVE Mom and pop (if you will) kind of places! Call James, Make an Appt and you will be seeing and referring James to everyone you know!! Happy Filings!!! :)

My grandfather referred me to Phil at Independent Tax Counselors after I got my first job as a…read moreteenager. I'm now 45 and just celebrated my 20th year in business. Phil's expertise, advice, and patience all these years have been instrumental to my success. Entrust your taxes and money to a family business that actually knows who you are, not one of the corporate tax mills.

3rd year coming back to Daniel for taxes. He's does everything with integrity and prudence…read more We got a huge tax return and his consultation is very professional. Highly recommend!

I called and they were very rude and he talked down to me. I hired another cpa firm in Los Angeles.read more