They were very responsive and polite and came super prepared! We had a vehicle just sitting in our lot for a bit and they came and took care of it for us. Thank you! read more

I had to have my 44-year-old Porsche 911S towed into the repair shop, due to a bad alternator. AAA had come out to give me a jump start; but, deemed the car unsafe to drive when they detected the failed part. Eau Gallie was dispatched; and, even though it took quite some time to get out to East Orlando, they were friendly, professional, polite, and best of all, they took great care of my car. The car was lowered to European specs when it was restored; and, it's not easy getting it up on the flatbed without some bending of the rubber front split spoiler. Eau Galle made sure to use the right tools, so that there were no issues at all. And, they delivered the car promptly to its destination. GREAT JOB! read more

My husband was in an accident in April 2020.. Police called Eau Galle to come tow the car. It was drivable but the tow driver said since they were called, they had to tow it. Hubby went the next day to get the car and they wanted 310 to get it back. Now the tow was less than 3 miles from accident or our house. It was a convertible with a brand new top. We live on SS only so did not have the$$ so hubby signed the car over to them in lien of $$. He went last week to renew tag on our other car and lo and behold, there is a lien, even though the vins' are different license branch will not renew tags. We need the car to get to DR appts and groceries. Eau Galle has moved, no answer at phone. License branch told hubby today that they changed name to Black Tie, still can not find them to get lien removed. I feel that they love taking disadvantage of elderly and those that are injured. Like they see $$$$$$. I am seriously thinking of getting a lawyer, because is aggravation is going to cost one of a heart attack. Ms Aggravated read more

My wife and my special needs daughter were stuck with a flat tire while I was out of town. Devin came to the rescue within 20 minutes of the call. Expecting a flat tire change turned into a tow because we were missing a tool to remove the centercap. Devon was professional friendly and turned a very stressful situation into a very positive experience. Knowing the flat tire could not be changed on site. Devon towed our vehicle back to our home to get my wife and special needs daughter attended to. He then got the tool he needed and changed the tire in our driveway. You would never expect this level of customer service from a towing company but hats off to Devin and the team at Eau Gallie Towing. Thank you for looking out for my family! read more

After my daughter and I was involved in an accident that totaled my car. AAA sent Eau Gallie Towing. I originally asked to be towed to my house with tye car. The driver dropped us off and suggested that my car be towed to Eau Gallie Towing where my insurance company can picked it up. I agreed...not knowing Eau Gallie Towing canceled my original claim with AAA and charged my insurance company for the tow. I felt used and deceived. He saw an opportunity to make more money and prayed on the weak. read more

Excellent service. Battery died one night and called, they were there in less than 30 minutes and had my truck going in no time. Driver was friendly and knowledgeable. I'd definitely recommend them. read more

Towing company is top notch. I have AAA and Eau Gallie Towing does the service for them. Unfortunately my son had rotten luck this past year and had to be towed 3 times. The tow truck drivers were professional, helpful and knew what they were doing. 2 of the tows were very dangerous as they were on I95 and they came super quick, they beat the police! Very happy with them! read more

So last night I used my AAA to get my car towed, got the confirmation from AAA and even got a call from the tow truck driver. We seen the driver while I'm not sure what happened but we ended up having to go with another tow truck since it set me for another one. Due to one of the drivers doing that, I did wait another 30 minutes. We did like the other driver the other night, who was pretty awesome but last night was irritating. Not very happy whatsoever. read more

A young man named Brandon towed our vehicle tonight. He had great customer service and a great attitude! He was prompt and arrived with a smile. He was very helpful, friendly and made a bad situation a lot better for us. Great job Brandon and EG towing. We have actually had several positive experiences with this company. read more

The tow truck driver blocked myself and several other cars in a parking spot at a gas station. One of the other drivers asked him to pull up so we could get out and he refused. He made us late picking up our child from daycare that charges a dollar a munute we are late. Thanks truck 35. read more

I had an awful experience with this company. My lower ball joint broke when I went over a speed bump. I called AAA and they sent out Eau Gallie Towing. Their first mistake was sending out a flatbed. It was too tight of a space and they should have been able to make the judgement call to send out a different truck. Their second mistake was dragging my car onto the tow truck. As I posted, there are tools for that and they didn't have to do that. They dragged my car onto the tow truck which caused further damage to the front end. They manage to get my car into its parking spot but then he got stuck between my car in the fence. He resorted to ramming into the back of my car repeatedly to get out. This of course caused damage to the rear end, more damage to the front end, and damage to the apartment complex's property. As pictured, he pushed my car up so hard and so far, that it uprooted the bolted down parking curb and lodged it up under my car, which caused even more damage to the front end. I reported the incident to AAA, my insurance company, and the leasing office. The leasing office contacted the towing company and they were reluctant to do anything to resolve the situation. They have made zero attempts at reaching out to me. This company will damage your property and won't take responsibility for it. They don't even deserve the one star rating they're getting. read more

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Called AAA for a tow due to a battery issue and $5000 later ended up needing to get a new rear driveshaft and drivetrain in my AWD vehicle after being towed. Eau Gallie denied doing anything wrong and said the noise I heard was probably 'rust'. Garage said damage was due to extreme force applied to rear end of vehicle from an improper tow. read more

Was following a driver just 2 minutes ago. Driver was on U.S 1 and Hibiscus. While following him to U.S. 1 and Babclock. Driver failed to maintain his lane. I'm not sure if he was tired, intoxicated, medical condition or just a bad driver but it was very alarming. I will not trust them to tow my vehicle. read more

Eau Gallie Towing and Recovery is unfriendly and unscrupulous. They have a total disdain for customers, and act as if they are doing you a favor by allowing you the privilege of patronizing their business. I was in a tight spot and needed a tow. My car was less than 2 miles away. They refused to drive me 3 minutes away to pick up my car, and insisted I walk the 2 miles in 99 degree weather to meet the driver. And they were unnecessarily nasty about it. I used to live in NYC, so I am no stranger to nasty people. But Eau Gallie Towing was able to raise the "nasty" bar to a whole other level. I was so disgusted by their lack of customer service and crappy attitude, so I contacted another tow company. They were more than happy to accommodate me in a time of need. I can honestly say, without fear of contradiction, that my experience with Eau Gallie Towing is one of the worst in my lifetime. #scum #jerks #GiveTowersABadName read more

I called AAA for a tow. AAA subcontracted out to Eau Gallie Towing and Recovery. The attendant took my car and delivered it to Alternative Automotive. I picked up the car a few days later and found that the car had been in an accident. I got the car checked out and was told that it is the result of a tow truck driver backing the car off the truck at too steep an angle and that I now need a new bumper. Eau Gallie Towing got in an accident with my car, didn't tell me and now are refusing to pay me for the damages. I had to drive to them in an attempt for them to fix the issue on a work day and was met with petty bickering and told they won't pay me what I am asking and that they would be willing to fix it themselves. I understand that logic to fixing it yourself but after your business damages my property and doesn't tell me, you don't have my trust to fix the car properly. They are also unwilling to call me during hours I am available even though they are still doing tows during those hours as evidenced by the fact that my car was picked up after hours by them. read more

the worst experience i have ever had with a towing company. driver was rude, caused damage to my lawn, and home property. and BROKE off a side of my bumper then claimed no liability. was contacted through AAA- I WOULD NEVER USE. HORRIBLE read more