We worked with Pamela, and unfortunately, the experience was full of red flags. From the beginning, she told us we were pre-approved, which turned out to be completely false. We moved forward in good faith--paying for appraisals and providing full documentation, including our tax returns. But suddenly, after everything was supposedly on track, she tells us we now need a DSER and begins assuming our income, despite having all the proper paperwork in hand.
She claims to be experienced, but her communication was disorganized, misleading, and ultimately manipulative. It feels like the goal all along was to steer us toward a more expensive, unreasonable loan we never agreed to. This wasn't just poor service--it was deceptive from the start.
We're not going to sit back and accept this. Be honest with people from the beginning. Don't play games to close a deal. read more