Came in for 25k prepaid service & had a tire puncture 2 days prior that I temporarily fixed with a…read morecan of run flat. I told the service guy & manager about it & they said run flat damages the tire making repairs impossible. They refused to even remove the tire & inspect it. They didn't even have the off-road tires to try & upsell me, but just said it was unfixable. The service manager told me he is a "tire guy" & this was an impossible repair. Also, the prepaid service, this time, didn't include an oil change. So I paid extra for the oil change so I wouldn't go 10k miles between services. GM wasn't there, but the useless sales manager was no help, so I took it to Arevalo's Tires who easily fixed it. NGA Toyota has a slew of employees wandering around the showroom doing nothing for the 2 1/2 hours I was waiting around. Looked more like a welfare office than a viable business. I won't be returning. You should avoid it as well.

Very upfront and helpful. Im not a big fan of car dealers but this one was a pleasant experience…read more I would recommend

I came in for a oil change, and I was told I had a leak and to get it fixed before the warranty ran…read moreout. They did a great job, the allow my dog to come with me. I had a tire which was running low on air, daily. They patched up the tire, saved money on having to purchase a tire. They have been nothing but great. I appreciate the water and snacks. Thank you for all the help you provided.

So to make a long story short, I had gotten a car with this dealership and i am very unsatisfied…read morewith it they took almost a year to get me my copy of the contract THAT I WAS SUPPOSED TO GET AT THE POINT OF SIGNING said contract i had also gotten a mailer and had won a $1,000 visa gift card and i go to claim gift card and they had told me "sorry we are out of gift cards so here is a smart fit bit watch" and sent me on my way i would like some form of compensation over this issue or my $1,000 gift car because that would help me in so many ways

The team there was very professional and worked to get me the best interest rate possible.They are…read morevery trust worthy and dedicated to making your experience successful.

This place advertised a Subaru Crosstrek for sale & we went down to drive it? They even offered to…read morebring to CLeveland, TN business. We arrived and the car did not have a transmission and had been in shop since they bought at auction? Price $6,900. False advertising!!!!!!Deception all the way. We drove 1 hour to drive.

I would give them 3.5 stars if I could. Our experience was in between ok and good…read more Reason why it was okay: - The sales guy was new and you could tell. He gave us some misinformation and needed to call on his co-workers for help multiple times. - The car we bought had an issue with the entertainment system and their tech guy had already left and we had to bring it back the next day to fix it. Reasons why it was good: - We definitely got more attention from these guys then we did at previous places we've bought cars from. - They gave us a discount just for driving down. - They were able to get us the monthly payment we could afford. - They didn't push us hard on buying all the extras. - When we were misquoted on the tow package and cross bars, they honored the price they gave us. Overall, I did appreciated working with the employees at Pye Honda. Because they are a smaller dealership, sometimes they have inventory that the bigger dealers don't have. It's worth looking at their inventory and its worth the drive if they have want you want.

Dealer Shenanigans and Scumminess…read more I was searching online for a jeep to buy and what do o find but one listed for free! Lol... I responded to an advertisement for a free jeep fully aware it must be some scam. I contacted Diego Gonzalez at PYE Honda and he literally said I was weird when I asked how to get the free jeep. Then he told me to worry about myself. So anyway, this place seems pretty shady and unprofessional from my interaction. If I owed this place I would fire Diego since he cannot even be polite.

Went with a friend to purchase a brand new truck and the sales manager was the most misogynistic…read morerude man ever. He spoke down to us and was incredibly condescending. Never again- Truman is the reason we now have a 2025 Toyota from next door!

I visited Mtn View Nissan of Dalton with a retired NC educator to purchase a 2020 Nissan Versa S (…read more97,758 miles) advertised online at $9,289. He traveled from Western NC with a certified cashier's check ready to buy. The online photos showed the car in clean condition. In person, it had multiple undisclosed dents and dings, one rusted through the paint, disintegrated wiper blades, heavy dirt on all rubber, tree sap under the hood, and a filthy interior despite the salesman promising it would be detailed. During the test drive we heard an engine rattle. I removed the oil cap with the engine running and found severe blowby that covered my hand in oil, plus heavy sludge on the cap, indicating serious engine wear and neglected maintenance. A Nissan franchise dealer with trained technicians should have caught this before listing it. When we said we were cash buyers, the salesman disappeared then returned with paperwork showing $12,000 plus an $800 doc fee, totaling $12,800 -- a 37.8% increase over the $9,289 online price. When we mentioned comparable cars elsewhere, he told us to "consider where we were at," implying we should pay up because we traveled far. We offered $8,500 cash backed by KBB data. They refused. This was bait-and-switch pricing, false advertising through misleading photos, and failure to disclose mechanical defects.

Water pump blew on my 2014 E350 just before my hotel exit #333…read more I managed to get to my hotel on Thursday night, actually Friday morning at 12:30 AM. Was on the phone with Ford of Dalton first thing Friday morning, and they told me there will be a $199 diagnosis fee. I explained that I had already diagnosed my vehicle, as the water pump was dumping coolant, and I had two strands of my serpentine belt, that by The Grace of God, got me to my hotel. I am not NEW. NOT my first rodeo. Service manager advised that I have the vehicle towed to the dealership and there would still be a $199 diagnosis fee. Hard pass, I got all fixed up by 4:30 PM that same day for a total of $450.

Absolute rip-off. They advertise the 'lowest prices in town' but tried to sell me a 2014 F-150…read moreLariat for $23,000--nearly $10,000 over the KBB value. When I showed them listings for 2017 and 2018 models with fewer miles for the exact same price, they didn't care. Don't waste your time here unless you want to be taken advantage of."

Amazing service from this dealership today! Carmen and Sara were so on top of everything and so…read morehelpful!

Drove over 2 hours one way to see a car. Sales agent even made a silly video of the car and sent…read moreit prior. Funny thing, he didn't mention the front bumper cover was held on with 4 rusting dry wall screws. Didn't mention the rusted thru door panel next to the window channel, or the dents and scratches everywhere. Truly TRASHED. LIkely $4k damage in front end concealment imo. They bought this car thru an internet auction and are trying to pass their mistake on down the road. This car is a 2020 $20k car with 140k miles. If they had integrity, they would recondition it prior to offering for sale, or they would simply send it to the wholesale auction. Local or not, AVOID.

My daughters both have purchased numerous vehicles from them. Would highly recommend them :)read more

From the owner: Used cars for sale. Buy here/Pay here 2 year payoff. Cash sales availableread more