Patrick arrived on time and did exactly what he said he was going to do. It took exactly the…read moreamount of time he said it would. Perfect customer service. I will be calling Llc towing for everything we need. Thanks Patrick! Veteran owned business

We received prompt handling of our stranded car: it needed a new alternator and battery (the old…read moreone was 16 YEARS OLD!). And LLC Towing & Recovery showed up and towed our car to our reputable mechanic. He wore a COVID-protective mask and was extremely respectful. May I never need towing again, but if I do, I sure hope that LLC Towing & Recovery shows up!

These guys helped a lady about a week ago in the Monument Walmart parking lot for over 2 hours!…read moreTowed it 20 miles away and stopped at different locations! Charged $200 after asking what she thought was "fair"! Amazing group of guys! Highly recommend!

Amazing service! Extremely responsive and professional! If…read moreyou need a tow in Monument, call Mac's!

Called yesterday afternoon after my car breaking down in the middle of nowhere and was super…read moreimpressed with the customer service. Woman helping me over the phone took extra time to help me figure out about where I was located and helped to find me a closer towing service that was recommended in the area. My family really felt like we were being helped out while stranded and cared for. I would recommend this business to anyone!!

Two tires failed at 3:00 AM Easter Sunday on I-70 between Agate and Dear Trail. I called AAA, tried…read moreto get a truck for an hour. I called around and found Winterberg. They had a flat bed onsite in 45 minutes. Loaded up and brought the car and my husband home, 80 miles away. Very courteous and professional, I highly recommend them.

My nephew's car broke down and he was stranded on the side of the road in the middle of winter…read more Abby's Towing did not have the appropriate truck bed available for his type of car, but they didn't just turn me away. They actually cared. They referred me to other towing companies that had those trucks currently available AND were closer to where he broke down so it wouldn't cost as much. They even gave me names and numbers of who to reach out to so he wouldn't be freezing outside for so long. They didn't just see us as potential profits like so many big corporations tend to do. They saw that there was a young man outside in the cold and they went out of their way to help him despite not benefiting personally. Their kindness will not be forgotten, and I will go to them first for any towing needs because they are an asset to our community.

Richard did a good job with my Cavalier. He was very careful with hook up and put it right in the…read moreright spot in the garage. He was on time, and the price was half I was quoted by another company for what was a very a simple, 10 minute job. I wouldn't hesitate to call them again.

Great guy ! Very helpful. Had a difficult job and he problem solved for a less expensive solution.read more

I work for a company called Reliance Precast Systems Inc. in Dacono CO. One of our company trucks…read more(Dual Axel Flatbed truck) ended up in a snowstorm when the windshield wipers went out. Luckily we were able to get Raymond from Aquarius Heavy Towing to tow our vehicle back up north of Denver where it wasn't snowing so we could drive the rest of the way back. Raymond was very professional and did a great job! I will be keeping him as one of our company contacts for future use.

Walt is the friendliest, fast, and experienced. The price was very reasonable. I'd call again in a…read moreheartbeat.

Second time using Walts over the past few years for a flat tire both times…read more Excellent experience. They actually are the most responsive tow company in Colorado Springs. They answer the phone, don't waste time, and explain everything efficiently the first time. Truck came promptly within 15 minutes , and the driver was more than nice. I would recommend them again without hesitation!

Called Anthony's to move my non-running project car from one house to another. When I saw his page…read morewith the Camaro on a tow truck figured it would be the right company, Scheduled the tow later in the afternoon. Anthony himself came and snagged my car out of the garage. Dropped it off in the street at my new place and even helped me push it into my garage. Ended up chatting with Anthony for an hour or so about drag racing, cars, engines, etc. really friendly, nice guy. I would use Anthony's again in a heartbeat beat and would recommend them for sure.

Requested Anthony for a tow; he was available during a weekend/off hour and was there on time (as…read morewell as making a confirmation call). Job well done, very much appreciated the business, thanks!

AAA said someone was en route with an eta of 10:05pm instead they show up after 12 hours, the next…read moreday! Plus no one answers the phone for customers or the AAA service providers when they try and call. I assume no one was in the office and they figured they'd get to it when they felt like it. Communication definitely needs to improve, along with attentiveness. I would never willingly give these guys any of my money. What jokers. Also immediately noticed that the tow truck driver tore apart some of the interior to my vehicle and I have no idea why. Very sketchy. I'll expect compensation for any extra repairs that have occurred at the hands of the driver.

Wait, this one tops all. My son and I overheated on I25 in June 2025. We called AAA roadside (our…read moremembership is based out of CA but they route you to AAA CO). We called at 3pm. No updates. 500 a driver from BDAT is on the way. 530, he rolls up and loads our beautifully restored camper Westy van. 6pm we pull into a shop that I found was still open and serviced VWs. 615 or so, driver comes into the office where I was with the shopkeeper to say "the gears don't work, I can't get it into gear." What? We had just driven in from CA and been on road for 6 days. No problemos. We were there bc we overheated and I wanted a go-ahead green light, being cautious, that was ALL. The driver of BLACK DIAMOND AUTO TRANSPORT has me go with him to the van, I jump in passenger side and proceed to watch him GRIND BACK AND FORTH the gear shifter WITHOUT THE KEY IN!!! My response in horror: "where's the key?????!!!!!" It was on the dash, he grabs it, puts in key, and wash, rinse repeat, grinds the shifter, "yeah, it doesn't work." That's bc you broke it buddy! I had to rent a vehicle for the balance of our 36 day Westy road trip (where I had her all dialed in!) and we shipped the van back home ($$$$) and RENTED a station wagon (not unlike wagon we intentionally had left at home), had to buy tent/camping equip, had to change all kinds of reservations from van to tent (or different property, and in some cases different city). So expensive (more than $5K) and also emotionally distressing. All bc a boneheaded driver didn't know you need to put the gear in with a KEY. The driver's front window had a MAJOR (ticketable) horizontal chick crack across the entire window + minor cracks. Yes was really late (probably not his fault, but his company's) and he doesn't know automotive. He was nice. That's besides the point. BDAT refused to own their negligence. In fact, now that I have a small claims case filed, they are refusing + returning legal court mail from me re: the trial. Uncanny. How do they sleep at night???