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East Coast Gastroenterology and Endoscopy

1.0 (3 reviews)
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18 days ago

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Digestive Disease Care

Digestive Disease Care

2.8(33 reviews)
9.6 mi

Nurses don't listen to you. I said I was struggling with the medicine prescribed by a previous…read moredoctor and said it wasn't very helpful in my symptoms and asked if I should continue taking it. She told the doctor I stopped taking it. That's NOT what I said. The same nurse didn't list all the allergies I told her in that visit. I asked the office to note the allergy because I had an upcoming procedure. The front desk asked me if I was telling them to notify my PCP and I said no I was telling them so they don't give me meds I'm allergic to under my procedure with THEM. I asked if what they were giving me before the procedure would be effective because I had issues with similar medications and they said it would be effective. Sure enough, it wasn't and I had to call the on call doctor at 2 am for advice due to a horrible reaction (which my other doctor said was an allergy in hindsight) The administrative staff was very snarky when I asked for an authorization for my procedure. They asked me to pay a hefty amount of money for the procedure. They said I would be refunded the remaining amount afterwards. Then sent me 3 different bills where my original payment was not applied like I discussed. I asked for clarification on this with an office manager who conveniently was in a meeting every time I called regardless of the time of day. When the finally called back she said she had no idea about the 3 bills but then told me what I owe. I asked how she came to that conclusion she said to add the 3 bills together and I that the total did not equal to what she said. She started talking over me and yelled. When I asked her to stop speaking over me she hung up on me. Terrible experience all around.

Dr. Andrew Blank is a very knowledgeable and competent gastroenterologist. He is very thorough,…read morelistens well, knows his craft and cares.

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Long Island Gastroenterology Specialists

Long Island Gastroenterology Specialists

3.3(3 reviews)
26.9 mi

Can't say enough about how great this office is. All the doctors are amazing. After I had my…read morescreening and shared how simple the colonoscopy went with others, it turns out everyone in the area comes here as well. It's nothing to be scared about, and the ounce of prevention is worth the piece of mind that you can't explain.

Dr. Rizzano is amazing, he made me feel comfortable and helped every step of the way in scheduling…read moremy colonoscopy and endoscopy. I'm 31 and single living in NY, the billing assistance was not there until I called and spoke with Dr. Rizzano personally and the front desk staff could definitely be more polite when answering calls. We are all busy, but I'm a young scared patient getting out to sleep for the first time. When I call and ask questions, being rude and nasty and interrupting my sentences was not thrilling. I've spoken with Dr. Rizzano enough at this point to know I want and trust him as my doctor but the staff otherwise would have effected my judgement to come here. I'll remove this review after I know it's been seen by the establishment and put up a 5 star, but I thought you should know. I've been on hold for 7 minutes for a simple question after I was rudely interrupted. Very clear whoever I spoke with felt I was unimportant. They also just hung up on me as I'm writing this. I work with physicians myself nothing irks me more than support staff turning patients away with a bad attitude and 0 willingness to help.

East Coast Gastroenterology and Endoscopy - gastroenterologist - Updated May 2026

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