Absolutely the best. A knowledgable associate said it was the only mover she would use, so I called. Quickly got a detailed assessment and a fair quote. Moving day could have been a nightmare, because our destination house was still under construction, but dispatchers Ken and Jose and move crew head Elvin worked with me to delay delivery by three days. At the site, Elvin's crew and local affiliates worked in a very difficult environment to get everything in safely. They even delivered my grand piano to a workshop in another town on their way home. Every single person I worked with there was friendly and helpful. Worth every single penny and I would 100% recommend. read more

Total garbage, it's been close to 4 years but I'm still irritated by this company. The crew was great, but after whoever's estimate ended up being incorrect , ken Robertson called me to tell me he had a high profile client and wouldn't be able to finish loading our stuff into our storage unit, and would just leave it in the open storage driveway, because they needed to go to the other job. Leaving my wife in tears as we had to leave our home and drive to So Cal. Great guys in the crew, can't say less about management, they also broke my $2000. Plotter and wouldn't even cover their $60. Insurance. Mentors moving co. Rescued us and I can't recommend them more! Please use Mentors Moving!! read more

The nicest, most professional movers ever. Highly recommend. They were reasonable and quoted below what I thought it would be. They showed up in time packed up the truck moved it set everything down right where it supposed to be and didn't leave until we were satisfied. read more

Moving is stressful, no doubt about it. I have moved a number of times over the years, and this was the best move ever! My rockstar crew, led by the very capable Bryan, were a well oiled machine, clearing out my old place in record time and getting me settled into my new home. They even provided decorating feedback! This is my second move with Earl Farnsworth and I highly recommend them. They are pleasant people who get the job done, efficiently, quite capably, no muss no fuss. read more

I am a senior granny moving from San Francisco to Marin. My move with Earl Farnsworth Express Moving & Storage was handled professionally from start to finish. Ken Robertson came out to my apartment, made an inventory, and provided a realistic cost estimate for my move. All my questions and concerns pre-move were promptly addressed. There was always someone in the office to respond to my calls. The move crew showed up right on time at 8 AM for my move date in June. Move boss, Elvin and his crew of George, Carlos, Eddie and Ozzie were professional, respectful, courteous, and hard-working. I lived on the third floor, no elevator, and this didn't slow them down one bit. Loading, driving over the Golden Gate Bridge to Marin and unloading all went smoothly. Artwork, odd sized items, and plants were expertly handled. The move crew was helpful and cooperative in setting up my bed, making changes in furniture placement and in stacking my boxes to make it easier for me to unpack. Everything arrived safely. I am very impressed with Earl Farnsworth Express Moving & Storage. They did an excellent job and made life easier for me. I highly recommend them. I would use them again if I had to do another move. read more

Acquaintances highly recommend Earl Farnsworth Express to me so I contracted a pack-and-move job from Greenbrae to Soquel, near Santa Cruz. Bryan's packing and loading crew arrived at 8 a.m. sharp as promised, surveyed the goods and premises and explained in detail their plans for packing and loading. Bryan readily listened to our concerns about some high-value items and took extra precautions with packing and handling. Every member of Bryan's crew was efficient and pleasant and performed like worker bees throughout the day. The next morning, Bryan and a crew member arrived in Soquel right on time and carefully unloaded and placed our property as we asked. We highly recommend Earl Farnsworth Express, and thank Bryan and his crew for their caring and professional work. read more

100% tried to rip me off for my move, based on the fact that I had never moved before. Provided me a quote that was 3x to 4x quotes from 4 other moving companies. read more

I cannot say enough good things about this company. They have helped us in several moves - one from California to Michigan (and back), one from Berkeley to Alameda, and our most recent job between two locations in Alameda. The office staff is friendly, helpful, professional, and transparent about their pricing structure. The moving crews we have had the pleasure to work with are amazing in the amount of work they accomplish in a single day. In addition, they keep a clean job site and are very careful with your items. Last week's crew was managed by Jose on day one and Bryan on day two. Both days operated seamlessly. I highly recommend this company and would hire them again without hesitation. read more

Bryan and his team did such an amazing job moving us out of our rental in one day. They are very efficient and take care of everything that they are handling. Would highly recommend to anyone looking for movers. read more

From start to finish, Earl Farnsworth is who you want to move you. Brian and his team were professional, patient and extremely careful. I can't speak highly enough of them and the service they provided my husband and me in our out-of-state move. read more

These guys took good care of all my belongings, and they were very quick with the move while also ensuring everything was done correctly. Thank you for your hard work guys! read more

Enrique and his crew of 3 incredibly hard-working men did an excellent job packing and moving 40 years of life in our home in Oakland. We are only halfway through the process as they will be storing our belongings for 6 weeks until they move it all into our new home, but I have no doubt everything will be in perfect shape. Enrique really went above and beyond the parameters of the job, including trying to help me find a new home for several pieces of furniture we did not want to move. He and his crew double checked with me all day to make sure everything went to its correct place. read more

They were on time, courteous, careful and fast. I haven't unpacked everything but so far so good.

Excellent family business in its second or third generation. They provide a very high quality moving service in Marin County. Great people doing great things. read more

I used Farnsworth express to move my furniture. They assured me my furniture would be protected-it was not. This is what happened. Almost everything was seriously damaged. Mayflower/Farnsworth offered a settlement, which was half of what their appraiser said it would cost. Then they denied the entire claim/insurance forcing me to go to arbitration. After eight months of grueling documentation and dealing with lawyers, I won. It was half of what it will cost to repair things. Then I asked Farnsworth for $6,500 to help in the repair, which they refused. I told them I was going to yelp them. Their response was - people don't care what you say. I have attached five images of 125. One of the images is of my furniture the day before they took it and then damaged everything. Good luck if you use them! read more

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I had a complicated move, in three parts.. and every step went perfectly... I have antiques, fragile, china, lots, and many treasured objects. Not a single item was broken or even damaged, in any way. They are not the cheapest of course, that is not what i wanted.. I wanted NO Damage... as I don't think I am saving money to have to spend time afterwards dealing and fixing damaged objects. They were recommended to me by my realtor, and she was right. If you have beautiful things that you love and can afford to be sure that all will arrive safe and sound, this is the company for you. All employees were respectful and easy to have around. They labeled everything according to my very specific instructions. They clearly got along with each other, no bad vibes. And their packing was outstanding, again, because there was no damage. Highly recommend.. Cannot say enough good about Earl Farnsworth Mayflower. read more

I used them for packing, shipping, storage. The shipment arrived late and multiple high value items arrived damaged or broken. Avoid at all costs. I am still going through boxes and uncovering all broken / missing items and will be filing a claim once all damage is discovered. The delivery window I was given was 11/25-12/3 and did not receive delivery until 12/4. read more

Run as far away as you can from this company. My move was a disaster even before they pulled into my driveway to pack my items. Earl Farnsworth charges *literally* DOUBLE all other cross country movers in the Bay Area I spoke to (at least 15 companies) and for that price tag, I expected a premium experience and I got anything but. Some of my issues: filed a parking permit for the wrong address (if you live in SF you know a parking permit is essential); sent 3 guys to pack up my 500 sq foot apartment, two of which had never packed before so it took them 7 hours to pack my stuff (I didn't have that many belongings and had packed half of my belongings myself before they arrived); upon delivery I realized these guys had no idea how to pack and half of the items on my valuables list were damaged in some way. They purposefully put my belongings in as many boxes as possible to charge me for 3 pallets: put a single wooden board in its own box, put my reusable grocery bags in their own box (I only have about 5) with stuffing, but shoved things that needed their own box into some to make it fit. Absolutely ZERO additional care or attention was given to the items I deemed high value. I cannot even put into words what a headache this move was and how many tears were shed at the hands of Earl Farnsworth. A priceless item damaged beyond the point of repair. Every box I opened and unpacked that they had done brought more tears. I have moved cross country 4 times and while each had its share of issues, all of those combined do not equal what I experienced with Earl Farnsworth. They will sweet talk you during the initial quote and you think you're in the best hands before they bamboozle you. I wish I had another company I could recommend for you, but I don't, just avoid these guys at all costs. read more

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These guys are AMAZING! They executed an incredibly complicated, high end office move for our company, and they consistently delivered unbelievable customer service over the course of several trying weeks as our needs changed constantly. They were patient and accommodating, and the owner of the company himself was on site every day supervising the crew. Cal is a real gem and you can tell he is passionate about his company. He's got a great crew of super competent guys who all kept us smiling during a stressful time. We are so grateful for all your help, Cal and team! read more

Earl Farnsworth Express were excellent from start to finish. They expertly sized up our job and gave us a very competitive price. They had a seasoned professional to manage our move, and he came in the day before the move to help pack the fragile things and make sure the hanging clothes boxes were ready for the move-out day...a really great experience for us. They did advanced planning to arrange with local Mayflower affiliates at our destination and they sent our manager to make sure things went well. Not a chip, bent, or broken anything...all well packed, transported, unpacked, and placed just where we wanted it. If i could give them 10 stars I would. read more

Earl Farnsworth did a great job on my cross-country move (Oakland to Virginia). Very personal and personable in the estimation process -- good crew in Oakland -- loaded everything very efficiently into pods. The cross-country trip took a LONG time but I think that's the case with all movers. Everything arrived in perfect condition. I packed much of it myself but the movers did great with the fragile things (dishes, pictures, mirror). High recommendation. read more

Elvin and Ozzie picked up our large furniture pieces for a local move, and delivered them the next day. They were efficient, courteous and careful. read more

I'd heard horror stories about movers and storage companies. We needed a mover who could also store for us, then move us back in to our home after our remodel. Ken came to our house and spent the time to give us an accurate estimate. In fact he gave us two estimates: one if we did a lot of packing prior, and the other if they were to pack everything. At the end of two days of packing and loading, their team of three, my husband and I were like family. We cracked jokes, teased one another, told stories about our lives, and all the while these guys didn't miss a beat. They were professional, lightning fast, highly skilled -- you could write a textbook study about industry best practices on this company. I understand that they're family-owned, and non-family staff have work there for years. Our lead mover's wife even works in the office. One of the team was a surfer and triathlete who likes cold water swimming, like we do. So if you demand excellent service, and want reliable and smart people helping you pack and move your home or office, this is the company to work with. They're the tops. I wish all service firms were like them.... read more

i have worked with Farnsworth Express many times when needing services in northern California. Usually work with Cal, the owner. they have polite people, clean people, always in uniform and very professional. Cal is so committed to quality service and it shows. Good group of people, highly recommend them to anyone who needs moving in Marin County. Cal does specialize in moving things to Kauai Hawaii for BK, he knows him personally. read more

I just wish I had more stars to give. Like other reviewers here I've heard some horror stories associated with various movers friends have used. My family has stored and moved stuff with Farnsworth here in San Rafael probably for my entire life now (30 years -__-) so I knew I didn't have to worry about anything being stolen or missing, etc. Having said all that, this past week was the first time I'd ever asked the crew to move stuff into a home of my own, and I could not have asked for a more professional yet down-to-earth, hardworking, friendly crew. We had a piano and a desk that were huge and heavy, and getting them into our San Francisco home (narrow stairways, tight corners) was no small feat. However for these guys, it was all in a day's work. Both the desk and piano are old family heirlooms - the piano used to be played by my great grandparents as far back as the 1920s - so I was a little worried that they'd catch a nick or scratch along the way (or worse, that they just wouldn't be able to fit through the gate). Of course, they got it all done, no problem. Long story short: can't recommend them highly enough. You'd be insane to use any other moving/storage company. read more

I used this company for a move some time ago and I will never use Earl Farnsworth Express again. I got their name out of the Diamond Certified Directory. For my move, they gave me an estimate, and I either donated or discarded many of the items that were figured in that estimate. After the move I was charged the same amount as the original quoted price. I was ripped off by this company and I tell everyone I know who might be moving about my experience. I'm glad to see they are no longer in the Diamond Certified Directory, and the next time I move I will be hiring one of their competitors. read more

Unbelievably professional, trustworthy, reliable and thorough. I use them for everything. I am in great hands with this team and their movers. read more

Just finished an office relo with this group. They were awesome! Strong recommend. No hassle, very professional and efficient, reasonable prices, and extremely helpful and flexible at both the pick up and drop off locations. If anything, they were more careful with our office contents than I would have been, myself. What else can you ask for? --Stephan in Larkspur read more

Earl Farnsworth express was by far the lowest price. Victor and Rabi were AMAZING!! We've moved many times, using other companies. This move was, without hesitation, the smoothest move we've ever had. Professional, friendly and a real pleasure to work with. read more

It was so nice to deal with a competent, reliable company during a stressful move for my elderly parents. From the first conversation with owner Cal to the moment the last item was placed on its new location, each member of the company was professional, friendly and very agreeable to work with. I will be hiring them again shortly for the next phase of the move. Excellent service and excellent value. read more

This is the best moving company you could use. I have used Earl Farnsworth a number of times and never had any issues. They are ALWAYS on time, pleasant, work quickly, at the same time are very careful with your items. All employees are extremely friendly. Our favorite mover is Mario who always takes great care and can take and put back together any piece of furniture with great patience and care. Even the people running the office are always accomadating and punctual. Cal and Ken will get you what you need and always return your calls ASAP. You will not be disappointed! I will not use any other moving company as long as they are around! Thanks Mayflower!! read more

Excellent service from this company. The movers were professional, courteous and very careful. We had several adjustments and date changes along the way and they handled everything very well. I would recommend them without and reservations. read more

We didn't use Farnsworth to move, but we did get an estimate from them for a cross-country move. This review is for that (really crappy) experience. When I called to set up an appointment for an estimate, the woman I spoke to on the phone made it seem like a big inconvenience to send an estimator to Oakland, even though their website says they serve Alameda County. Also, their office is literally 1 minute from the Richmond Bridge, making it just a 20-minute drive. (And the estimator was going to be in San Francisco that morning already, which is an even farther drive from San Rafael). I never got the promised email confirmation of the estimating appointment, but they did show up on time for the home visit. But then we never got an actual estimate. Other reps were able to give an estimate on the spot (isn't that why they carry those snazzy ipads now?) or within a day at most. Finally, I emailed them to follow up. Turns out they misspelled my (easy to spell) name and email address (despite me spelling both for them multiple times on the phone), AND failed to write down my phone # when I called, so they sent the estimate off into the ether. Still waiting for them to send the actual estimate, although the person I've been emailing with (Ruth) sent a dollar amount -- TWICE as much as our lowest estimate with exactly the same parameters, and $4K more than our mid-range estimate!!!! Also, unlike every other moving company we met with, the Farnsworth rep (Ken?) failed to give us the legally required rights and responsibilities booklet, company info packet, etc. Throughout the process, I just got the feeling that they really didn't want our business. There's absolutely NO WAY we'd use this company for a move -- if this is how they treat prospective clients, what will they do once they already have our business? And I'm pretty sure our stuff would end up somewhere in Kansas instead of Maine, based on the utter lack of organization and follow-through I've seen from them! read more

My experience with this company is by far the best I have ever had with a mover. They are professional, fast and extremely pleasant to deal with. Raphael, the driver is a rock star. They moved my stuff across the country quickly, carefully and with a great attitude. I was in constant communication with both Ken at the office and Raphael, the driver. I can not recommend these guys enough! Do not hesitate to use them!! read more

One of the worst experiences in my life. All was well until they showed up at our new home across the US and many items were missing. Most were found scattered around the very messy semi truck. The most valuable thing I had in the move was not, hmmmm? A clear Tupperware box full of very valuable box set records worth thousands of dollars. I have no proof but obviously someone on the moving team decided to keep these and sell on Ebay. We filed a claim and were denied. The driver Travis was AWOL for the first 4 days of the move and couldn't get a hold of him at all. I have a whole string of texts from him where he admits it was his fault, that they were running behind and rushing and things were getting pushed aside. They even tried to bring in things that were not even ours that I caught and told them. He did bring back a few of the items that were lost inside the truck but the valuable records are still missing 3 months later. Earl Farnsworth could have handled our claim themselves but pushed us onto corporate which was a nightmare. I have learned some very valuable life lessons after using them and will never use them again. This move cost us 12,000.00. You think they would have covered our lost item. read more

I can't speak to the actual service because they never showed up for an in home estimate. I picked them based on these reviews and had initial communication via email. They immediately replied with more detailed questions before setting up an estimate. I responded immediately and then followed up 4 days later to remind them to schedule an in-home estimate. The day before the in home estimate, I received an email, confirming the time and date of the visit as well as some other helpful information. That scheduled estimate date/time came and went with no call or communication. So, I can't speak to the service once you schedule, but if you're looking for a smooth process before you get to that point, I can't recommend them. I had much better response and luck with other local movers. read more

My father recently moved into an assisted living facility with the help of Earl Farnsworth Express. They were courteous to my father during this difficult time and helped to turn a stressful time into a positive experience. I would not hesitate to use them again or recommend them to my friends and family. read more

Earl Farnsworth Movers are the best you can find! Owner Cal, Ken, estimator Kirk and the guys who did the packing, move out, and the move in were all very professional, patient, efficient, helpful, friendly. Made my move easy and less stressful. Would you use them again if and when I have another move. read more

Wow! They made our move so much easier. They will provide boxes if you need and they quote only what you need moved. So big or small, if you need it all moved great or if you are moving some yourself and want the big stuff moved they do that to. The guys that moved my precious furniture were careful and professional. Nothing was injured before or after. I was so pleased with the job they did. If I ever move again I would choose this company to move me. read more

These guys just did a GREAT job on my move from Oakland to Iowa. Every single thing happened on time as promised and every item arrived, and arrived undamaged. I had them pack my grandmother's china and a very large one-of-a kind painting, and all arrived perfectly. The packing & loading team (Elvin & three more guys) were cheerful, efficient and VERY careful with all my stuff. They made sure to pad and pack everything safely and took their time moving it out to avoid any damage to my building's walls or elevator. They even kept the junk removal guys I called from stealing my headboard by keeping a good watch on everything. Only slight issues were that communication wasn't very proactive from the moving coordinators--I got the impression they were just slammed during the prime moving season. They did get back to me every time, within 24 hours with an answer, though. Also, it's not cheap, but I got 5 estimates and these guys were right in the middle of the pack. I'm waiting on them to refund $1K as well since I used fewer containers than estimate, so I am assuming that they will get that back to me in a timely fashion. I'll update if not. Don't worry--use these guys. They'll take care of you. read more