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    Eagle Ridge

    3.0 (2 reviews)
    Closed • 8:00 am - 10:00 pm

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    7 years ago

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    Poh & Associates Physiotherapy Clinic - In 2019 Poh Phsyio joined with and became Vital Life Physio

    Poh & Associates Physiotherapy Clinic

    5.0(2 reviews)
    3.7 km

    I had my hip replaced in 2015, and Monica was extraordinary in getting me in the best shape for…read moresurgery, and for helping me get back on my feet after surgery. Now I have seen both Monica and Arthur for my injured knee and am extremely pleased with my progress. They are both extremely knowledgeable, very professional and have a wealth of experience to draw on. They are up to date with current therapies and treat the cause, not just the symptoms. They also take the time to listen to their clients and to explain why and what they plan for their clients. I highly recommend them both as excellent physiotherapists.

    I had had a very severe shoulder/back pain early this year. I had finished two bottles of Advil…read more(extra strength) and two weeks of prescribed medicine in almost two months. But those drugs seemed to be not helping my pain at all. And I could not sleep at night because of the pain. Later, my family doctor had referred me to consult this physiotherapy clinic. I was amazed by the services offered by the physiotherapists at Poh. I had had two different professionals (Monica & Arthur) at the same period (twice a week with two specialists in different day). They individually designed the treatment for me and each time they would explain to me in details and also teach me different exercises in order for me to practice it at home. After all those treatments and practices, now my back is almost recovered. Recently, I am having treatment for my carpal tunnel syndrome of my both hands. I have experienced the pain and numbness for almost four years. The pain also affects my sleep. I was planning to have the operation for my hands, but finally I decided not to as I was told by the doctor and other professionals that the pain might come back if I worked as usual ---- that means I have to minimize the house work and cooking. How can I?? Since I have had the treatment for my hands (about 5 times), instead of the pain, now I only feel tingling or mild numbness sometimes. Besides Monica taught me the exercises that I can do it whenever I am free to ease my tiredness and maintain good condition of my hands. I would say thank you to Monica and Arthur for their help. And I would highly recommend this clinic to the ones who are also suffering from pain.

    Impulse Sport Therapeutics

    Impulse Sport Therapeutics

    3.5(8 reviews)
    3.6 km
    •$$

    Great clinic!!! Very new!! I come here for massage…read moretherapy... Danielle Mah is an awesome RMT!! Quick TIP! its on the second level of the building!

    Poor communication process and unfair credit card charge…read more I've been a regular patient at this clinic since 2020 and have received care from several practitioners there. Unfortunately, my recent experience with appointment communication and billing was disappointing. A staff member phoned to cancel one of my appointments. The call was rushed, the details weren't repeated back, and nothing was confirmed in writing. I understood one appointment was cancelled, but it turned out to be a different one. When I didn't attend the appointment I believed was cancelled, no voicemail or message was left to check on me. I only learned of the no-show when I arrived for the date I thought I'd been rebooked for. I pointed out that, with no written confirmation, it couldn't be determined where the miscommunication came from. I was blamed for the whole miscommunications and charged anyway. Clear communication is a basic part of patient care. Cancellations and reschedules should be confirmed in writing, and a fee shouldn't be applied when the clinic can't show what was communicated. I hope the clinic will review and adjust it's process. It's a shame that after all these years no interest or care was given to me as a loyal customer, and I was easily discarded because they now had developed a large client base.

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    Eagle Ridge - physicaltherapy - Updated September 2026

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