We recently were looking for a roofer to do some minor repairs on some facia that was damaged…read moreduring some high winds, but most of the roofers in the area were reluctant to do this small job. When we called RRG they were very nice to speak to you on the phone and quickly scheduled our work. They followed up the morning of our service call to make sure we were still OK with the time and told us that Josh would be doing the repair work. Josh called prior to getting into our home and said he was running about 30 minutes late, which to me is huge because nowadays most people won't even bother calling you. Josh arrived and I showed him what had to be done and he was quick to get to work. He reattached the facia that was pulled away and also inspected the roof to see if there was any other damage but said everything else looked good. I can't speak highly enough of these folks as I've been a general contractor for 25 years and have dealt with some real characters in the past, but these guys are top shelf. I would highly recommend this company for all your roofing work even the small jobs. Hats off guys and thanks again for taking care of our project.

Juan was my first point of contact when he traveled to my home to provide an estimate and look over…read morethe job. Juan is a good sales person as well as being easy to talk to and well educated in his line of work. I also appreciated that Juan returned to my home after the job was completed as I had some issues as a result of some stone work that was completed one day after the gutters were installed. We worked through the fixes and now waiting on them to return to complete the work. It would have been beneficial if the gutter installers/schedulers/ would inquire about any other work scheduled to occur that might affect gutter install so as to not have to deal with a situation like mine.

Josh was very knowledgeable and worked with us to set up our replacement roof. Such a nice young…read moreman who took his time to explain everything to us. We look forward to see the finished job.

It's 5:15pm and my daughter is home alone. I get a call from my wife that a car is in the driveway…read more I call my neighbor that was working at home. She had to stop working and went to talk to the roofer that said he had an appointment with me at 5:30. I live by my calendar and I did NOT have an appointment. Some telemarketer gave RRG my address and they were waiting in my driveway while I was at work. The roofer had my phone number, but didn't even call me. I tell him on the phone to email, but he insists on coming back next week. His 1 and only text to me was "Don't waste your time." so I'm passing this on to all the other future customers... Don't waste your time. I have talked to many roofers, and he was second to worst with customer service. I went thru my doorbell cam recordings and found the guy. Why didn't he just call me?! You can see the phone in his hand, and he has my number... Edit: look at the company response. This is their customer service. Maybe they will learn from this experience, call/text the next customer about time of meeting, and treat the customer with respect. I serve my customers, and I respect their time and decisions.