Can you have zero?
Selected a local firm out of 4 chosen in all. The guy came Tuesday, promised the quote for Wednesday...seemed ok...he knew there was serious time pressure because of getting Town Hall parking permissions 15 days in advance and also it is a split load....so far so good
But no quote arrived, so I rang Thursday lunchtime, yes it will be with you....I rang at 5pm - first she cut me off, then I was cut off, next I got through and was told to wait...which I did for well over 5 minutes, lost count
And was she rude, argumentative and generally unhelpful? Yup, she had no interest in the circumstances which had been fully explained, just interrupted and was basically saying well when I get around to it, the day is not over....forgetting of course that it was already 24 hours late....a real jobsworth of the first order
Definitely to be crossed off the Christmas card list! Poor to the extreme read more