Customer service on the phone was friendly and helpful. Driver was amazing and conscientious about…read moresome of our group easily getting car sick. Request Melissa!

Gold Shield provided the transportation from the Churchill Downs backside to the front side of the…read moretrack. Early mornings until 11:00 AM, they were available at different stopping points with dropoff at the back of the Kentucky Derby Museum. The cars were very clean. We always seemed to catch the friendly Mark, a 5-Star driver. Great perk! 47

Peer to peer, just want to thank William for his assistance with logistics and price quote. I'm a…read morelimo operator in Los Angeles and have clients who will now be flying into Blue Grass or CVG for work. Thanks to William, I now have a better understanding of the peculiarities of ground transportation in that marketplace owing to distance and operational hours. We have opened a door for future business. And as an operator, I know you'll find this hard to believe, we all screw up from time to time. Happy hunting!

Great Business. I've been extremely busy this month & have not stopped traveling! I was recommended…read moreto Lexington Luxury Limo by a friend and I could not be happier. The service was truly impeccable. Although I was only in Lexington for a day, deciding to have the limo company pick me up from the airport and it was probably my best idea thus far. Some relaxation in the back of the limo was exactly what I needed before the next meeting. I will continue to use Lexington Luxury Limo in the future.

This company has some shady practices. Spoke to Bob for one event last year, quoted me a price and…read morethen closer to the event he finally sent me an invoice, which took forever to get, it was a higher price than agreed upon. Even though everything was done through text and I had proof. So I went with someone else. Being that last year's event was the same as Derby weekend I gave him the benefit of the doubt and attempted to reach out for our event this year. He quoted me a price, again via text but hadn't sent the invoice so I could put down the deposit. I questioned it and Bob assured me that we wouldn't lose the limo he had just been busy. 10 days later he texts me to say we can't have that limo and I quote "the Hummer was booked after we talked". You mean after we agreed and I was waiting for you to send me an invoice that you assured me we wouldn't lose just because you hadn't gotten to it? Seems shady. Bob did offer me two other options, a town car or a party bus at a higher price. I went ahead and booked with another company. I really tried to give them an opportunity to do right and not hold last year against them but I don't think they'll get a third shot at my business. I will say after I told Bob I booked with another company he offered to give gift certificate due to the inconvenience but I passed. Just be careful when booking with Bob's company.

Do not book through this company if you actually want to get on a party bus and to have a good…read moretime. First took them until 3 days before the event to get us our invoice. Then on the day of the event our driver texts us his eta but as he rolls up to the house he says the bus is now broken down and can't take us. It took 15 minutes for him to get a response from the owner on if they could send another bus. the solution was a bus that wouldn't arrive until our ride was supposed to end which didn't work because we were going to see a band. The offer for our troubles was laughable essentially a refund of our deposit and $100 off a future ride. Again do not book through this company unless you want to be disappointed.

Thomas and Ron were great hosts on our tour today. We really enjoyed the Saturday Social Tour!…read moreThomas was very knowledgeable, respectful, and kind. Ron kept us safe on the road. It's nice to be able to try wonderful places without worrying about driving! They have everything you need to have a great day on the bourbon trail; light snacks, water, soft drinks, and cups to sample with on the coach. We enjoyed our time with our guide at the Frazier getting a brief knowledge overview of bourbon before our journey began. We started bright and early with a delicious tasting there! We then had a delicious lunch that was ready almost exactly when we arrived, which was great after already having a few tastes! The tours at Jim Beam and Heaven Hill were very informative and enjoyable. We really hope to go to try out the Thursday and Friday tours sometime soon!

Stu is a great driver and very professional! Would use this company again! Definitely a great…read moreexperience.

The owner was very transparent, helpful, patient and most importantly arrived on time for our…read morepickups even though our flights changed departure and arrival times. The price was in line with what other providers were asking. Our van was spotlessly clean and comfortable plus there was plenty of room for us and all of our luggage, which the owner was wonderful about assisting us with as well as loading it into and out of the vehicle. This is definitely the best way to get a group of people and all their luggage transported to and from a place and arriving at the same time. I have recommended Good Vibes Transportation to friends and family and plan to use their service again.

Our Go-To for the Bourbon Trail!…read more This was our third time using Good Vibes Transportation, and there is a reason we keep coming back. If you want the best experience possible, ask for Ras. Ras has a great personality and always brings the perfect music and vibes to the ride. Every time we visit, he goes above and beyond, recommending authentic local restaurants that truly represent the area rather than just the typical tourist spots. It's rare to find someone so consistent, professional, and fun. We wouldn't dream of doing the Bourbon Trail with anyone else. Thanks again, Ras, for another unforgettable trip. See you for round four!

Trip out to Jackson, Kentucky for KEEP event. Bougie "limo" with comfortable seating facing…read moreinward. Very clean. Driver was A-OK.

First they said to me the sprinter limo would cost you $880.00, and after that they sent me an…read moreinvoice for $1200.00. I said no issue, but when everything was confirmed at last, they cancelled the ride. Now they are not picking up my phone. I also provide them all trip details with a credit card. They are very big scammers; please aware of them. They are not doing good business. Scammers' Fraud Business.

This is my first one star review. I usually try to avoid giving poor reviews, but in this case I…read morebelieve it is necessary. Very horrible service. Believed I was booking a horse farm tour and bourbon tour after requesting this and sending back an email stating I was looking forward to the tour, and never was told otherwise until the driver already had picked us up and told us no tours were booked for the day. Spoke to JB in the office who was rude and then told the driver, without my knowledge, to take my group home. After initialing refunding, I was told my credit card was charged again without my knowledge or consent. When I told the company this was not OK and they were not authorized to charge my card, this is part of the response JB/Thoroughbred Limo sent me: "Your comments tell me you are someone looking to scam an honest small business... You remind me of the scammers at restaurants that want their $200 tab comp't because the $5 kids meal french fries were cold... You must desperately need the money. Have a good weekend. JB Thoroughbred Limousine 859-273-3690 https://www.facebook.com/thoroughbredlimo/ www.thoroughbredlimo.com www.instagram.com/thoroughbredlimo" JB and Thoroughbred Limo's conduct and insults demonstrate extreme unprofessionalism and poor business skills.

Extremely unprofessional company. Called to book but the phone number refers you to their online…read morebooking website. Went to website and books. After not hearing from them for a month I email the company and receive a phone call. Was informed that my request "fell" through the cracks because they were not checking the website and they can not fill the request without charging me more. The person on the phone informed me that my date requested is a special rate and I could just pay more to continue with my rental. No where on the website does it state Saturday's in May require a special fee on the website it specifies certain events such as derby, breeders cup, keeneland etc. There is not one of these events Occurring on my date or in the city of Lexington. As a bride I would not pick this service as my transportation. Here I am a month out from my wedding scrambling for something else. This company is unreliable and untruthful. Wish I went with something else.

I needed transportation to and from a party. It was around 16 of us. Larry and his crew were very…read moreaffordable and accommodating. We got from Derby City to the Biscuit Lounge in no time. Allen Transportation was just what we needed. Thanks again for everything. I would definitely recommend to others.

I called and booked a ride at 10:00 AM for a dental appointment and they said they would arrive to…read morepick me up at 10:30 AM in order to get me to my appointment and they called me then and said they were 20 minutes away.

Great driver and great service...he drove me to farms to see my thoroughbreds. He was professional…read moreand polite. Never late as well...

Excellent service, friendly and arrived early for all 3 of our pick ups. Clean, nice vehicles…read more Highly recommend, sweet and helpful company and will always call when in town. Thank you for taking us all to the airport and helping with all of our bags!