Got an RMR Cut for my 19x with the "coat cut-area only" option. Was really happy with the work. I will definitely be sending in more stuff to get work done. I liked how they sent order status updates via email. Total turn around time was about 1.5 weeks! Thanks guys! read more

Dynamic Weapon Solutions - 19x RMR Cut - Guns & Ammo Near Me - Huntington Beach, California

The guys at DWS are awesome, second to none, not your normal A-hole shop guys, great personal service, follow up and "making it right" goes a long ways when you're in this type of business. For all you guys that have a lead time of 2 weeks in KALIFORNICA, quit your whining, these guys make quality products and as most things that are quality it takes time and effort. Yeah lead time is a little long, but you signed up and knew that from the jump, Rome wasn't built in a day, neither are these superior slides...keep up the good work guys, my lead time is 2 months, no whining over here! read more

Amazing selection and great people!! Cerakotes are on point. They have contracts through baja designs.

I've done 4 slides with them now and about to send in another one. They are awesome! Can't recommend them enough. Lead time are accurate and they really do a great job on the slides. They even disassemble and reassemble the slide for you and if you have an optic, they mount it and do a quick zero! Overall, great customer service and great product! read more

If you need custom slide work done, stop waisting your time looking other places. Not only are these guys pushing out the best quality imaginable but their whole staff is gun smart. You ask them questions and they have answers cuz they're all shooters. They build and use what they sell. I have several of their slides and barrels and you just can't get better work anywhere else. They have a lead time and you gotta be patient but there's a reason for that. It's custom work and it takes time to make amazing top tier stuff also youre not their only order. There's tons of people like me who know how awesome their shit is and place lots of orders. Wait your turn and you'll have good gear for a lifetime. If you're too impatient for that then run cheap Chinese garbage and replace it constantly. Your choice. read more

This past weekend was my first time visiting this store and all I can say is wow super impressed!!! They had a special on slide work for Father's Day I dropped off my slide at noon and by 4pm they did an optic cut. Added front serrations and cerakoted my slide. They also installed my new optic and suppressor sights all within that time frame. The staff really went above and beyond to make sure I had all the information I needed to make the best decision for my goals. The final product and craftsmanship was beautiful and I love how my gun looks and performs now! I will certainly be doing more builds with DWS in the future! read more

Dynamic Weapon Solutions - Completed slides - Guns & Ammo Near Me - Huntington Beach, California

Seen a lot of mixed reviews about this place mostly regarding lead times I get it everyone wants work done on their slides asap on the website it clearly says current lead times and possible delays which is to be expected, but if you are in a rush to get the work done just pay extra read more

Staff is very nice and easy going. I highly recommend to pay the extra money and do same day work (or next day). Pedro was down a guy and jumped on my 1911 optic cut and assembly to ensure it would be done when promised. He even worked an hour after closing to make sure it was completed. Work is very clean and done with care. Every time I went in, it seemed someone was bringing in their firearm that was done somewhere else to be fixed or redone by DWS. I'm a stickler for a place with quality work and excellent customer service, so I hope I wasn't too hard on 'em and I appreciate the work. I will definitely be back for more work and will recommend them to anyone that is in need of spicing up their firearm! read more

Dynamic Weapon Solutions - 1911 sig saur with holosun optic and cerakoted grips - Guns & Ammo Near Me - Huntington Beach, California

Long over due but when my brother in law visited Dynamic Weapon Solutions to buy new replacement screws for his newly bought Trijicon RMR for his glock 19. In the process of buying more screws he ask if they can install his RMR since he was there. Not only did their expert team take the time to help him with the installation, ensuring it was securely and correctly mounted, but they also went above and beyond when they found out I had lost the original screws That came with his new milled slide from them. Without hesitation, they provided him with free replacement screws, The level of customer service and attention to detail at Dynamic Weapon Solutions is truly unparalleled. Their staff's expertise and willingness to go the extra mile have made me a loyal customer for life. Anyone in need of firearm assistance or products should make this store their first stop. Thank you, Dynamic Weapon Solutions, for your exceptional service! read more

Never answer phone or call back. Never got an email back regarding an order. I referred a friend and 5 months later he is still waiting fir his slide back. read more

Five words: 'It is worth the wait!' It was a three month lead time, but well worth it. I've looked and searched around prior to diving into the Gucci Glock scene and DWS caught my attention with the slide designs they offer. I went with the MRK reaper III, RMR cut and a top window cut, along with a bronze DWS barrel. The slide was finished off a with beautiful and seductive midnight camouflage cerakote. Sonia and Pedro, mom and son respectively, takes great care of their customers. They offer and serves nothing but the best customer service making sure you're happy. I have changed my order 3 times and every time Sonia comes through. I have bugged Pedro a million times on Instagram for updates and has been very courteous on the times I've been impatient with my order. Furthermore, they will install the iron sights and optic on your slide for FREE! Who does that?! DWS does I tell you. Overall, I'm one happy new GUCCI glock owner. Thanks DWS! read more

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Outstanding work! One stop shop for all things related to Handguns. I had a "Dynamic" experience to say the least! I requested a simple RMR cut on my Glock 19 slide and multiple employee's asked me if i wanted to drop off the slide in person. They even offer a slide trade discount! And you keep your slide until your order is completed. 10/10 would recommend! read more

Dynamic Weapon Solutions - RMR cut done on a OEM Glock 19 slide - Guns & Ammo Near Me - Huntington Beach, California

I never leave reviews but had to for this business. I like to support small businesses and local businesses so I figured I'd give them a try. I should have read the reviews prior to doing business with them. I got a slide and optic cut done. Dropped it off after Thanksgiving and got it back April 11. That's 19 WEEKS and 3 DAYS. There is nothing they can say or do to make me repeat business. Nothing but excuses week after week after week. 19 damn weeks. HORRIBLE. Save your time and go elsewhere. Never again. EDIT: since Pedro wants to get technical. Yes, I got 3 slides done. Dropped off all 3 on 11/27. Was quoted 4wks for the XD slide and G22 for optic cuts. XD was done by 12/26. G22 wash done by 01/02. Shield was quoted 6-8wks in person. Not 10-12. No, I was never updated by text or email. I called every single week for an update. Every week was a different lie. "Oh our system went down. Oh, we all got sick. Oh, we are using a new system and lost all information. Oh, it's in cerakote, oh it's in final inspection. Oh something happened." GTFOH. You never ever updated me once like a business should have. You should pay more attention to your business rather than responding so quickly to negative reviews on Yelp. I knew you'd reply to me here faster than a response to the status of my slide. 19 weeks to do a slide, not the 6-8wks or the alleged 10-12 you claim that you have records of. I have my proof too. You guys straight up suck. Your customer service is the worst I've ever seen. GTFOH. read more

I love you this place and everyone in there. Everyone is always helpful and their HR manager is the best chocolate lab ever haha. This place is your one stop shop for everything, it's my only go to for slide work, cerakote, sights, anything, you name it they do it all. I'm always pleased with the help they've given me in building any gun or rifle I take. read more

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I sent my factory G43 slide to DWS for a Holosun slide cut and their "free" Cerakote. I was told that disassembling my slide would expedite getting the service done and returned to me. I was quoted 1-4 weeks, and it took 6 weeks to get my slide back from the time they received it. The slide came back with a burr inside the plunger hole. I couldn't get the plunger into the hole. I sent email with no response... Fortunately there's a machine shop next door, and he had the correct size ream for the plunger hole. I did not want to wait another extended period just to get this fixed and sent back to me. I put a cotton swab in the firing pin hole, as well as the plunger hole and there was a lot of grit and black substance. This shows me that they didn't do any real cleaning prior to applying Cerakote the slide. Also shows that they didn't do any Quality Inspection to insure that there no burrs where they punched thru into the plunger hole, when drilling for the optic threaded holes. Now to the "free" Cerakote, I guess ya get what you pay for. The coating is already rubbing off only after five holstering and un-holstering. Only time will tell how well the coating holds up. Their video on their website states that one would get status emails during each process. I only got status when they got my slide, and when I emailed requesting for status. Does the optic fit tight and securely on the slide, yes. I am happy with that. What I'm unhappy about is the fact that there was no communication after receipt of my slide, unless I requested status. I'm also unhappy that they didn't do a quality control inspection as stated on their process, otherwise they would have known that there was a burr impeding the installation of the plunger. I'm just glad that I have a machine shop that was able to resolve the issue without me having to send the slide back. I gave a 2 star rating based on the Cerakote, the burr inside the plunger hole due to machining process, and also not having the communication that they portray that they would provide. Especially not returning a response to the email I sent asking why there was a burr that prevented me from assembling my slide, and what could we do to resolve it. I usually read negative/low rating prior to committing to something. I thought, meh... they have many great ratings, what are the chances that I would not be happy with their work. Well... lesson learned on my side. read more

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My wife surprised me for my birthday with a custom slide and optic cut from DWS. Sonia walked her through the order process and even though the order was last minute they were able to get to get it done with a precut slide that was exactly what I had on my wish list. Sonia and the rest of the staff walked her hand in hand through selecting what was the perfect setup and made sure she wasn't requesting things that were not needed and wasting money. They knew she had no knowledge about firearms and took their time instead of just racking up a huge bill. I get compliments by all who have seen the weapon and everyone is shocked at the affordable cost for custom work. Today I dropped of two more slides to have cut and custom cerakote work done. I was unsure of exactly what style and colors to choose but again the whole DWS family was their with samples and ideas to help me place my order. Thanks again to DWS for the outstanding work on my birthday slide and helping me piece together my visions for the two other orders I placed today. read more

Dynamic Weapon Solutions - Slide from wife for Birthday - Guns & Ammo Near Me - Huntington Beach, California

I'm taking a second to make some noise for Sonia. Like pretty much every quality-product company in the firearms industry as of late, DWS has been slammed with orders. In short, I had to do some work to get the status of my orders straightened out. While it got kind of frustrating, my comms with DWS were always answered in a respectful way. I knew, however, that they were running at max capacity, so I didn't take the delay personally. I ended up going by the store in HB to pickup one of my slides (see picture). Luckily for me, Sonia was there. She couldn't have been kinder or more helpful in getting my order sorted. I was reassured by her that DWS is legit in caring about their customers. I'm now waiting on my 3rd slide from them. They do great work, but be patient, and if you get a chance, check out the shop! read more

Dynamic Weapon Solutions - Responder, MC Black, RMR Cut - Guns & Ammo Near Me - Huntington Beach, California

Was referred by someone and it turned into a horrible experience. We initially were told 6-8 weeks for slide, sites and barrel. After 14 weeks we contacted shop only to be told it would be done next week, (to which they looks surprised by how old the order number was) which turned into 5/6 weeks. Throughout the process we were told we hadn't paid(we paid in full), were told next it would be completed next week and then no communication until we reached out. We're even told item had been shipped when in fact it had not been shipped. Even at approximately 16 weeks from purchase date no actual product could be provided on any item purchased. No communication unless we initiated. Finally received the last of the items. Overall the product was not worth the experience. The real sad thing is you make excuses, I did mention all our communication it was all initiated by us. We didn't install the sights you only provided the rear sight originally, we never attempted to install it, if it's broken you provided a bad part. It literally stayed in the bag you gave it to us in. The barrel was part of the original purchase it's not a favor that you provided it. And as for the change order it was because I was told by your staff you could not fill the order and I was given two other options. But my guess is you will have some kind of excuse to make you feel better about the lack of service. And I was polite, did you forget that you kept calling yourself a pos, not sure why you feel the need to name call yourself. I hope you find peace as well. As for him not looking at you well we were both so disgusted from excuses he could even look at you, as for the kiss? I didn't see it and can't comment on something I know nothing about. I received a dirty barrel too. And why send the barrel in an Agency Arms packaging? And yes shame on us we made a bad purchase the items were received were not with the money spend. read more

I did not send in the slide, I drove to the shop. You guys did inspect and install the optic. Here's a pic of the email with the lead time. read more

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Went to a lot of places that couldnt do work on my sd40ve because its not a common gun. Dws got it done no problems . Would definitely recommend them to anyone looking to get work done. The staff is knowledgeable and very kind and their work is excellent 10/10 would recommend. read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

It's unfortunate that I can't give this company a - 5 star rating. It really sucks to write this because I generally don't like writing reviews.. Please read the not recommended reviews before ordering from this trash company. It's been a year and I haven't received my slide. I've tried getting a refund and they continuously blow me off. Apparently this company doesn't provide refunds. They gave me a 6-8 week wait time and clearly they haven't met that time frame. I constantly call and email and I never get any responses. I've talked to the owner Pedro a couple times and he always apologizes and promises he'll get it done in 2 weeks which never happens. He's told me that atleast 6 times. They're customer service is horrible. They never respond to emails or phone calls. I even got an email asking me how I liked my slide! I am beyond furious and I regret ever using this company. I'm not going to waste my time and write down every time I called or emailed them. It's been atleast 20 different times. It's always the same Info, their machine is broke, the operator is sick or quit, or it's finally ready to be worked on. It's annoying. I just want my unfinished slide and money back. This company is all hype. It's funny how they can drive their trucks and go to all these shows but can't work on customers slides. I will never ever use this company again and I don't recommend this company to absolutely anybody. Specially all my brothers and sisters in law enforcement. I can't wait to read Pedro's response about he's sorry about my experience and the delay. Honestly don't respond just mail me back my slide and give me my refund. I'm tired of excuses. Unprofessional overrated trash company. read more

Five star service and work by the staff at DWS. I LOVE MY GLOCK 19 again. Amazing work can't express how satisfied I am with their work and professionalism. Thanks DWS, Aa read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

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This year I decided to do a project gun build on a Glock 19. I thought about Salient Arms, Agency Arms, ZEV and Taran Tactical Innovations but decided to go another route trying to avoid all that marketing and branding influence and just focus on functionality, engineering and a design that appeals to me. Part of my build was looking for a slide that had great form and function. I attend SHOT show every year for work and I've seen so many aftermarket builds. It's dizzying. Initially DWS' Instagram site grabbed my attention. I am a big fan of chevron cuts and that muzzle chamfer cut with the side and top window cuts and chevron front serrations has an epic look on the DWS Reaper MRK III slide. I had to get one and decided on a precut slide to have the matching rear chevron serrations. The Glock Gen 3 OEM slide already has rear vertical serrations and I need to keep my OEM slide in stock form. When I found out they were located a few blocks from work in Huntington Beach, that sealed the deal. Ordering was easy. I decide to go in and order a Reaper MRK III precut slide with a urban ballistic camo (all greys and black), suppressor sights, full internals with 13lbs guide-rod spring and an optic cut for my Holosun H508T. I also placed an order for their rose gold barrel. What I like most about it is that it's more bronze than rose gold. Lead time was quoted 6-8 weeks. I followed up a few times and Sonia was great with customer service providing me updates. They will even call your back if your call goes unanswered even if you don't leave a message. Got everything today except the optic cut plate cover and rose gold barrel. I think it looks insane. Chase did a great job on the Cerakote and I'm pretty sure they will entertain Cerakote requests not shown own their website and IG. I'm glad I went through the endless IG posts, comments and reviews with this build. The owner, Pedro, puts considerable time into DWS' Instagram site answering questions for new and seasoned firearm followers. They also hold sales a few times a month too. Managing proper social media presence is a full time job. I think they do a pretty good job. I did have to go through special channels to get G19 slide internals from Glock as you can't find them anywhere and no one can provide concise lead times if they offer pre-orders. If you are ordering a fully assembled slide, get ready to wait or you can always pull your internals from your OEM slide but will need to get a slide channel for your firing pin assembly. Expect lead times to be towards the longer end of the estimate. DWS is gaining popularity and they've just added a new CNC (HAAS - good choice!) and moving to a larger location to meet demand but COVID-19 is still causing havoc on supply chain, so be patient. Now just waiting on that rose gold barrel and then maybe some stippling work! read more

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Just Visited the shop today!!! Placed a order in September Of 2023 and Waited 4 Months for my slide to be completed. It was worth that wait and the whole team did a outstanding job and they hold great quality and value to their products. Meeting Pedro was awesome and he recommended me sights and other items that I would definitely recommend as well. Definitely will be getting more work done here! This Place Is worth The Wait, Please Stay Patient With The Team And They Will Get You Right! THANK YOU DWS!!! read more

Thanks to the team at DWS for hooking it up! Dropped my slide off with them at their storefront and asked for an optics cut for my Glock 22. Despite being hammered with more and more new customers by the day all the while with the current situation with COVID, Dynamic Weapon Solutions really did a great job at staying open and accountable with updating on my slide work. Sonia was always friendly and never failed to make sure I was taken care of and Pedro is a stand-up guy who really makes this business what it is. Fair warning: I saw firsthand their operations and can honestly say it's amazing that they're able to pump out so many slides a day. So many new customers means longer lead times. But rest assured, this team is literally working day and night to keep up with demand and make sure your slide is done well and back to you ASAP. I'm more than satisfied with their prices and quality of work and sure that I'll be back again with a new build! read more

Dynamic Weapon Solutions - 22 Optics Cut - Guns & Ammo Near Me - Huntington Beach, California

Dynamic Weapon Solutions is by far one of the best companies I have ever worked with. They have a large operation and are constantly pushing the boundaries with their innovative products. Dynamic weapon solutions have been pumping out slides at full throttle even through the peak of the pandemic. The owner Pedro is a very understanding and patient guy. He will work with you and make you feel comfortable with the process. I had a Glock slide milled and cerakoted and an M&p slide worked on. They kept me updated throughout the entire process and the slides came out absolutely amazing. I highly highly highly recommend this company. You cannot best the price, quality, or customer service. I am now a life time loyal customer. Ardo Rivera read more

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Absolutely love their work made a phenomenal Glock 19 slide for me. I will definitely be taking my other pistol here to have work done. would highly recommend them for their overall quality and service. Value and selection. read more

Sent a slide off to these guys for an optic cut and suppressor height sights during Black Friday deal. Just got the slide back and couldn't be happier. I had a question about installation and reached out through Instagram where I was helped within 20 minutes. Solid work with solid customer service! I'll definitely use them again in the future read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

HORRIBLE experience dealing with this company/owner. Took 4.5 months to get my slide! Very hard to get ahold of anyone and when l Finally did, l was told on THREE separate occasions my slide would be sent by the end of that week(never happened). Twice was from the owner himself Pedro and then he denied ever talking to me, taking zero responsibility and telling me he will throw in free suppressor sights for the delay. Never happened. Pedro the "owner" even tried blaming me, calling me a liar and saying l just want free shit, when he is the one who offered it, l just wanted my slide back. He also said there was a delay and couldn't get ahold of me which is also a lie and l have emails that prove it. His tech called me about the "issue" and was resolved immediately. It was pedro himself who wouldn't return my calls, kept me on hold for 10 min. Pedro uses his business account as his personal, giving the impression he is on top of things. Couldn't be further from the truth. Dont believe me, look at Better business bureau. check other reviews of the same issues and him taking zero responsibility and going as far to blame the customer, like myself. Regardless I sent my G34 gen 5 slide out Jan 20th and didn't receive it back until June 10th. (Iron sights not even installed) Response: Order #9518 Haha your response Pedro is a bit ridiculous. You have denied speaking with me every step of the way. Keep your lousy sights. It's been weeks anyways. read more

Warning!!!!!! DO Not Buy from this company!!!!! I bought a slide from this company and it's been over 4 months and still nothing...DO NOT BUY FROM THIS COMPANY!!!! Pedro - Maybe you should stop making executions about people contacting you through multiple forms of communication and address the real issue here. Your company is screwing people around and that's NOT OK. You never address the issue with services taking longer than what you tell them. THATS BS! read more

I bought a new Glock 34 Gen 5 with hopes of doing a badass custom build on it. Little did I know how difficult it would be get parts, especially a custom slide. I was referred to Dynamic Weapon Solutions by GlockStore and it was the best decision I could have made for my build. They worked on my slide and I had it back within 7 weeks, just in time for my birthday. Their customer service was phenomenal. The work they do is excellent. I will definitely be a returning customer. This company is outstanding. Can't say enough good things about them. read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

Dynamic is the best! The service is great from everyone there and my slide came out amazing. This was the work done on my Glock 23. I can't wait to get my 17 slide back now. Haha Definitely taking all my slides to DWS from now on! read more

Dynamic Weapon Solutions - Guns & Ammo Near Me - Huntington Beach, California

Costumer service needs a lot of work, constantly being given the run around about my order status. No one ever gives a straight up answer, usually just excuses. I gave 3 stars instead of 1 because the first time i had slide work done it was during covid so i understood the delay. This time it took half a year i waited with like i mentioned before constant run around. They're not a terrible company just terrible customer service. read more

Dynamic weapon solutions first time being there really enjoyed it. The customer service was very friendly. They recommended really good options for my gun and for price there are so many affordable options they give you so you don't break the bank . Definitely a spot to check out. read more

* Read the Not Recommended reviews at the bottom below. They are far more representative of DWS * I ordered from their 'precut' selection and was repeatedly lied to and strung along by every DWS employee I had the displeasure of dealing with. They care solely about social media and, once they have your money, they couldn't care less about you or providing the product or service. Do not give them a dime. The slide eventually arrived and is quality. The workmanship is great, the cerakote is perfect, and it feels great to manipulate. Credit where credit is due, DWS made an exceptional slide. The experience with DWS has, on the other hand, been pretty abysmal. The short version is that it took almost 5 months to receive my slide and in those 5 months, DWS held my $$, refused to refund, and generally gave me the run around. September 15, 2021 - Called DWS to place an order, inquired about lead time, was told they had Gen5 blank slides in inventory so the 6-8 week lead time should be about what I'm looking at. $668 of mine to DWS at the time. Let ~6 weeks pass to accommodate the quoted lead time. Not receiving a single update the entire time.   I start calling their Updates line in late October asking about status. DWS told that me slide isn't started and they don't even have Gen5 slide blanks. I immediately ask to cancel my order and for a refund. I am told that: The lead time I was quoted (6-8 weeks) was a minimum timeline (which was most definitely not the case when I placed the order and I would not have placed the order if I had been told that or that no Gen5 slide blanks were in stock)); and DWS doesn't allow for refunds for returns but can provide store credit. This makes absolutely no sense as I had not received anything from DWS - they had taken my money and not given me a thing for it Dozens of calls and emails followed where I was promised follow up phone calls from their "VP" on several occasions, who, I was told, is authorized to approve refunds. Despite several promises of return calls from this alleged VP, I never received one. When discussing with Pedro (see below) later, it was claimed that I had received these follow up calls so it appears that someone was not being entirely factual within DWS. November 16, 2021 - I got so fed up from a month+ of runaround from DWS that I messaged them on Yelp to try to get a different person to respond. I did mention that I wanted to handle this properly but felt compelled to leave a negative review unless this was handled appropriately. I received a message and call from Pedro, the CEO of DWS, within minutes. He flat out refused to cancel my order and provide a refund despite zero work being done on a slide for me and, apparently, them still not having slide blanks. Frankly, really poor handling of the situation. He offered to 'expedite' and see what else he could do for me (like add in a RMR cut plate) - none of that ever came to fruition. Another month of sending emails and making calls. Still nothing from DWS. December 22, 2021 - Informed that slide blanks had arrived. February 2, 2022 - Machining was finally done, slide was shipped ~Feb 10th. That is 149 days / 4 months 27 days when I was told 6-8 weeks. So over double the time quoted. No channel liner was included or installed but this was expected. The slide itself is pretty fantastic but the experience has left me with a bad taste in my mouth. I certainly will never do business with DWS ever again and don't look forward to explaining why I have an awesome slide but would never recommend DWS to anyone. I almost wasn't going to share this story and just shut up and be happy with an excellent slide but I just can't stand this kind of business practice, especially businesses caring more about their social media presence than what they are paid to do. Don't do business with DWS. They give the gun community a bad reputation. read more

The 16 week wait time was not worth it. The optic cut is it self not bad, but the cerakote could be improved. I can't in good conscience recommend DWS considering my experience. Good evening, yes I waited 16 weeks. My order number was posted in the original review. If you would like I can also post all the email traffic. In regards to the cerakote, if you look towards the rear serrations and Glock logo on the right side, one can see blemishes due to uneven coats. read more

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Got my slide cerakoted, amazing customer service. Great quality, friendly people. Only took a couple days to finish. Thank you

Great prices and service.Did a nice job on my slide and they emailed after milling before cerekote. Thanx guys and sonia.. read more

Dynamic Weapon Solutions - Slide milled and multicam cerekote.. - Guns & Ammo Near Me - Huntington Beach, California

Honest review time. I've been a fan of DWS work for a little over a year now. Been following them on Facebook, and they're work always looked beautiful. They had a great sale during this whole COVID thing so I decided to pull the trigger and get it done. I got the MKIII Reaper cut, with RMR optic cut, and they cerakoted it, Multicam Black, as well included in the price, which was awesome!!! So I sent them my slide and got confirmation of them receiving it immediately. They were quoting 4-6 weeks on turnaround which is long, but I was fine with it especially since I have backup pistols. The actual wait was more like 7-8 weeks, but I changed the order and had them do some custom engraving on it for me. Sonya was great to deal with. I know shes fairly new there, and even with that she always found my order info and was able to give me rough updates throughout the process. The customer service was awesome in my opinion despite the longer than average wait times. They're a small business so I totally understand! Only bummer for me was that on the form they stated that they'd send the slide back with the sights re-installed and it came back without them on the gun, also they are out of the optic cover plates so I didn't receive that, and the channel liners were out. All inconveniences yes, but pretty minor considering the volume they are likely doing right now. I'm fairly savvy so I looked up a youtube video and doing a sight install is not very complicated so it's fine. I had to order the channel liner and a tool to install it, so that is a bummer cuz it's costing me like $30, silver lining being that now I'll have that tool in the future. The bottom line, they're a small business so you have to be patient with them. However, I'd definitely recommend their services, and I'm absolutely pumped on the final product! If you need slide work. DWS is a great place to come, especially if you catch one of their sales! read more

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I needed to cancel work done and now over $500 is being held onto and refused to be issued a refund. I am being told store credit only even though both the website and the payment portal show clear refund policies. After posting this review, the same day, I was asked by the company to take down the post. I was told that the conversation is not over and that I'd get a phone call in the morning after talking to management (the email thread doesn't list the name of the individual from their company and is an anonymous response although Pedro from Yelp and the DWS email responder are obviously sharing details in real time or could be the same person) but it is the end of business day and no phone call has been received. read more