I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

Don't move here if you don't wanna be bullied or intimidated for complaining against noise when all…read moreyour trying to have a peaceful night they do not uphold landlord in attendance act at all, and when you on it, they will send you assist, making you the problem unprofessional staff do not believe five star ratings as they are paid for anyone for class action

I've had such a good renting experience with Braden for over 2 years, but recently they hired a new…read moreLandlord, and the quality of care for this building has gone out the window. I've been harassed, and have had my tenant rights breached MULTIPLE times. The landlord and building manager entered my unit the day after the scheduled inspection and intimidated my babysitter that was home with my sick child. She brings her emotional support dog with her to babysit, which was approved by the previous landlord and they are trying to tell me I breached my lease because the new landlord hasn't approved it, this is after they tried to withdraw unauthorized money from my account and attempted to withdraw rent after I had already paid by cheque. This put me me in arrears for my car insurance and double nsf's, which I ultimately had to end up paying out because of this. The breach letters come after their little attempts. They gave me a breach noice saying I didn't have my PAD on file, the day after they tried to take a random amount from my account, and I got a breach noice for my sitter the day after they illegally entered my unit:. This is full blown harassment and very unprofessional. They say I'm in arrears but won't say what for lol??? All my rent payments are up to date ‍ We are also survivors of domestic abuse and this building is one location our abuser can't access and now has been made unsafe by the landlord and manager. I was also given a bill for common area carpet cleaning after helping an elderly gentlemen move out of the building because he had bags in the hallway. The landlord graciously told me that you guys can't charge us for things like that, so that's one decent things she's done. I also disclosed my sensative situation with the landlord, and ever since, I've been harassed with breaches, and they've breached my human rights as I believe this is discrimination to my situation. I'm assuming it's there way of getting me to move out, but that's not going to happen since this is our safe house and I'm not doing anything wrong. Imagine being a mom and a landlord and doing this to another mom with young children who are trying to live a safe and happy life. It's evil actually. I reported the breaches to the building manager and submitted my formal notice that I am escalating this matter for damages, I also asked for upper management and it's been declined by the building manager , so I apologize I messaged on every social media platform, but I think the owners would like to know of the illegal activities going on at Westview Manor Building C and the fact that these 2 individuals are leaving serious marks on Braden's reputation, there is several Facebook posts about this building alone. I think it's only fair they are warned with the truth.

Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

I am a long time realtor and have to deal with management companies often as I sell a large number…read moreof condos. KDM is one of the largest and may be the largest managment company in Edmonton and area. Contrary to some of the negative reviews I can say I am always greeted professionaly, helped and answered when I have queries about a complex they are managing. Once I had a challenging experience with a manager there and the owner got involved and got it resolved quickly and efficiently. I judge a company not on being perfect but rather on what happens overall; management is tough, they rarely get happy people calling in, let's face it usually its because there is a problem or complaint to deal with. KDM does a very good job, the owners care, and their people are compotent and professional.

Biggest special assessment I had ever heard of. Over $150,000 per unit. Owners went bankrupt & had…read moreto remortgage their units to pay for this insanity. Thank god, im just a renter. My voicemails are not returned. Staff are condescending.

The only time this company gives you good service is at the start when they haunt you to sign up…read morefor their services. We are highly dissatisfied with the manner they handle problems that arise with the renter and does not even do the necessary investigations when there is something that comes up. I honestly don't know what you pay for! Do not recommend them at all!

Ikram in particular is an absolute nightmare to deal with. Says one thing, does another. Impossible…read moreto get ahold of by phone. The company doesn't answer the phone when there is anything that needs to be fixed. You have to leave a voicemail and hope someone gets back to you within a day or two. Frustrated tenants have reached out to me (as the owner) as they cannot get ahold of rental advisors but have urgent issues. I'm assuming it depends on who you end up dealing with but Ikram has been terrible. I had other people with the company before that were good but all seem to have left.

My sprinkler system flooded my suite and the one below. We are not allowed to touch these, I had…read morenot touched it ,yet they fought me and made me pay for all the damages to both units.

If I could give this company a zero star review I would. It has been five days since I moved into a…read moreproperty managed by Group Three Property Management and the buzzer still hasn't been hooked up to my phone. I don't drive and get everything delivered so it has caused a ton of stress. Multiple phone calls and still no response, even though the information was provided to Catherine in advance of the move in date. If they can't do something as simple as respond to phone calls or hook up a buzzer, what is going to happen when serious issues happen?

unitiiPM bought the building that I have lived in for nearly three years. in the 6 months that they…read morehave owned the building, the level of maintenance and care for the building has decreased dramatically. This building used to be cared for and the tenants used to be treated like people, until unitiiPM purchased in July. The parking lot has not been cleared of snow at all in the entire winter season. The amount of ice is incredibly dangerous and has been a barrier for many of the residents. There have been locks broken and not fixed for days. Suddenly, packages are going missing constantly. The property is not being cleaned at a noticeable frequency. The building manager(s) do not a give any care for the tenants nor treat them in a respectable manner. Complaints go unheard. My partner and I had planned to stay here long term. We had built a home here, as so many of the other residents in our building have. 2 weeks after my partner complains to the head office about the parking lot accessibility issues, we received a notice of non-renewal for our lease. We will now be leaving a place we once loved that has turned to absolute crap since this building management company purchased the building. unitiiPM, please remember that the places you are managing are people's HOMES. not just a place where you are making money.

From the owner: At unitiiPM, our focus is reimagining Alberta property ownership and enhancing resident’s…read moreexperience. Owning properties should be seamless and stress free. Our senior leadership team has a combined 75+ years of industry experience, managing over 60,000 apartments to create a platform that transforms the rental journey. We make it a priority to stay up to date on all the latest market information, technology, and talent that will provide best in class Alberta property management.

Property owners beware. Damages done to my rental in Edmonton by a tenant placed by Hope Street in…read moreless than 3 months into the tenancy. Don't sign their contract as under limited liability they are not responsible for any damages even through their own negligence or breach of contract. No prior rental references were checked. It took 3 months for the drywall repairs and painting to be started. There was also extensive damages to both the laminate and ceramic tile that was not checked before the move out report was completed. I specifically asked twice if the flooring was damaged and was told no both times. Also, one of the baseboards was left damaged and unpainted, when I asked about this I was told they ran out of paint. I am out several thousands and the money owed has been sent to collections, I can't get a straight answer on fees for collections or fees to Hope Street. I have asked for a breakdown of fees, the total to be collected and the contract with collections and am just getting the run around. There is a canned response on negative reviews. Don't be fooled by the video to discredit negative reviews.

Please see the photos as they have been fined by RECA regarding this matter…read more July 1, 2015 Hope Street did not provide the tenant with the condo bylaws as per NUMEROUS emails, letter mail and forms indicating as such. I also asked them numerous time to purchase additional keys this was not completed as I had to buy additional keys for my new property manager in August 2016. August 18, 2015 the tenants made an unauthorised HVAC service call b/c Hope Street did not show them how to work the thermostat when they moved in. My husband Michael showed their service man, Ian, how to work the thermostat when the walk through was preformed. Do to Hope Street not show the tenants how to use the thermostat is resulted in a charge of $163. Also, my husband had showed their "handyman" how to work the unit prior, but he didn't teach the tenants. September 8, 2015, I had to request numerous times for proof of insurance even though the tenants moved in on July 1, 2015. September 12, 2015, I discovered the keyless entry code was changed when I advised Hope Street this was NOT to be changed. October 27, 2015, I was advised the tenant was breaking the lease. However, Hope Street has never perused the tenants for monies owing. I was told that there was no way to serve her as she did not provide a forwarding address. I contacted the tenant directly and got her new address. Hope Street still didn't want to recover the monies owed to me under laws. January, 2016 there was a bylaw fine applied to us. They collected the funds and sent to us without notifying us. Our accounts went into arrears with the Condo Corp, they should have forwarded the funds directly to the Condo Corp. April 21, 2016, I was notified the dishwasher wasn't working and they advised me that repairs would cost over $250. I advised them they had NO permission to complete repairs. My husband went to the suite on April 27th and cleaned out the drains and the dishwasher was working perfectly. We emailed Hope Street to advised them the repairs were complete the same day. However, on April 29th we received a bill stating the dishwasher was repaired by an outside company on the 28th. April 26, 2016, I requested how to cancel our service agreement with Hope Street. I was informed my 1 year contract was over but I would still need to give 90 days notice. April 29, 2016, I faxed, emailed and mailed a letter giving Hope Street my 90 days notice to terminate our relationship. For 3 months, I had to constantly email them asking them about providing documents to my new company First Service Residential. They did not get documents to them until September I believe. They indicated they did not have my bylaws binder even though that was given to the salesman when are keys were handed over. And each time I got a tenant I reminded them to provide the by-laws to the tenant. Never once when I referred to the condo bylaws was I asked about it or was told they didn't have them. Part of the initial paperwork told them they had to provide the bylaws to each tenant and they had to fill out a form for the Condo Corp stating they gave said condo bylaws to the tenant. So,they were lying each time they signed that doc. August 1, 2016, they took rent from my tenant when they were no longer authorised to do so. My husband and I had to personally drive 300 km to Calgary on August 10th to get a refund cheque for our tenant because they were not responding to voicemails or emails. We also had to fight for the security deposit so it could be transferred to the new property manager August 10, 2016 my husband attended their office alone as I waited in the car as I was too upset to meet with these people. During his visit, they tried to bully him into signing contracts to promise we wouldn't sue them. The offered to refund the dishwasher repair but nothing for the lost rent, the lost condo docs etc. Which is going to cost hundreds of dollars to replace. On August 26, 2016, I sent a PIP request to them via trackable mail and they too ignored that letter and I have had to file a complaint with OPIC.