I had a crash in my Aygo and needed the bumper, bumper clip and headlight replaced. I was dreading…read morehaving to take it in. Had no idea where was good in Belfast but heard some good things about j & w. Took the car in for an estimate and staff were so friendly and put me at ease straight way. Quote was a lot cheaper than I was expecting and was able to book in for the next week. My bumper was sticking out at a funny angle from the side panel so they even got it back into shape for free before they let me drive home again. I live out in South Belfast and they stayed around about half an hour they should have closed so I could collect my car the same day. Absolutely fantastic work and lovely staff and would recommend to anyone.

From the owner: Accident repair specialists, Accident management, courtesy cars available. Paintwork guarantees. We…read moreare a family business operating in East Belfast for some 45 years .

I've been restoring my Mercedes C200 coupe for several months, and it's nearly finished - I brought…read moreit to the dealers for very specific repairs, only to be told that the mechanic was 'afraid' to diagnose the stuck sun-roof, in case he broke it. I was then charged for 2 hours labour to change door seals that should have required at most 15 minutes each. I was also charged for repairing a design flaw that causes motor oil to wick through the engine wiring loom. I had agreed to £1800 pounds in repairs - which they couldn't do because 'autoglass' wasn't available to remove the glass from the hatch - for several days, because they can't do that at the dealer. Basically they made it ultra clear that they could only work on my car under the following conditions: 1. I had to leave it with them for an indefinite period of time. 2. I had to agree to pay over £3000 for an entirely new sunroof (and all mechanics) before they would try to fix mine at all (which is merely stuck on the left side). 3. They will not do 'complete' repairs if electronics attached to glass is involved, relying on third parties to accomplish anything related to glass - and they have no priority for this work with their providers. Ultimately, the worst part is that they put an uninformed agent in-between you and the mechanic - so the mechanic can say whatever they want to the agent or the back office, the agent then just tells you that they don't understand everything because they are not mechanics. When I did speak to the mechanic, I was assured that all would be done, but the agent failed to coordinate the glass work in time, so nothing happened at all. - But I still got charged over £500 for what should have cost about £100. I will never buy another Mercedes - just because of this and I'll never recommend anyone else do so either.

I have had 5 cars satisfactorly repaired by this firm over the past 20 years. The courtesy cars…read morehave always been clean with low mileage. The staff on the reception counter are helpful. They have been in business in the Bangor area for many years and are well known and respected. The cars were returned to me in spotless condition. Excellent service.

Great service car returned on time as good as new. Reasonable price no hidden extras when picked up.read more

I had my car paint repair done at this shop around five maybe six years ago and I can say that it…read morestill looks good. Quick efficient service, competitive pricing and all round great job. They gave the car a clean to.