The food here was okay. I'm not a big fan of Italian food to begin with. The main problem was our service. We sat down, ordered our food, and waited... and waited... and waited. It took FOREVER and the worst part is we had to ask for water several times. It wasn't even busy. Most servers were on their phone and avoiding customers at all costs. Food is overpriced and not worth it to be honest. I don't recommend stopping here to eat. read more

Why I need to pay tips or gratuity if we use the tablet to order the food..., we pay directly on the table, and they neither try to be friendly when bring our food? read more

Just not a good execution of food. Panini was crunchy, like it was over toasted. French fries looked like they were fried in some old oil and over fried. Kale salad was the shining star. Should have checked reviews before I sat down. Live and learn. read more

Five stars only because Jose was such a sweetheart. I'm terrified of flying and just wanted a meal and a drink before boarding to calm me down. Jose was caring and super prompt with my order. The food was on par with fancy diner food-- overpriced but what else can you expect from an airport terminal? Got the chicken Milanese-- was fine. read more

Apart from the impersonal iPad tablet ordering system that forces you to tip the server before you've actually been served, Due Amici really offers a better alternative to the usual terrible airport fare. The charcuterie board at $18 is good value with an interesting assortment. The tea on the menu looks like it comes loose-leaf in a French press but in reality it arrived in a depressing damp paper cup, because they said all the presses were broken. Good crowd, decent service, and football on the flatscreen made a three hour Delta delay a little more palatable. read more

Food and service was great! Salad and wine before our trip. Our server José was very helpful read more

The place is okay. I ordered the baked ziti, it was good, but nothing special. Generous on the cheese. A bit expensive for what it was. Seats are comfortable, service was ok, and ordering is done via an iPad. read more

Due Amici - Italian Near Me - Jamaica, New York

Worst service: I ordered a drink and got it 20 minutes later. And by drink I mean a glass of Prosecco. It came in a wine glass covered in sticky soda. The bad rating isn't completely in them as it is in the terminal. I wish they had better choices and a bar that cared about their clientele. read more

The management at this restaurant really needs to rethink how they are doing things. 1. The lack of service. We were sat down by a waitress and then didn't really see anyone else until we were receiving our food. We were sat in the corner to see the dishes prepared. It almost seemed as though people came to hang out instead of work. There should also be more than one attendant at the bar. 2. The price of the food for the quality being received. Not only should there be some more options...but price accordingly to what we are actually receiving. There was barely any sauce in my pasta and it was served room temperature at best. The milkshakes are literally powder with milk. In no way shape or form did it seem as though it was made with ice cream. 3. Provide accurate orders in an timely manner. We placed an order for milkshakes to go. We even told the bar tender that our flight would be boarding within 30 minutes. They came out with the wrong flavor of milkshakes after 20 minutes. We will definitely either grab a bite to eat prior to arriving at JFK or dine at another location there the next time we visit. read more

I came here pretty skeptical after reading the yelp reviews but I really did not want to eat fast food so I figured why not. The iPads are weird and they gave me plastic utensils (had to ask for a real fork) but I got the olive oil pasta with vegetables and it was honestly really great. The veggies tasted fresh and were well cooked and the dish was flavorful overall. And it came super fast! I'm pretty pleased. Just know that it's not a traditional dining experience even though you're paying like it's one read more

Due Amici - Started eating before I got a photo but really good pasta! - Italian Near Me - Jamaica, New York

Send to be even more overpriced than your typical airport restaurant. Coffee is $3 and you get a good half teaspoon of grounds in each cup. Scrambled eggs, homefries and a biscuit for $12. No jam or butter for biscuit but after adding got one option for Strawberry jam. No water offered initially or ever. On the plus side it came out quick. The mixing up of salt and pepper shakers is always annoying as pepper coming from a salt shaker is near impossible. read more

Due Amici - Breakfast Menu - Italian Near Me - Jamaica, New York

See all

Due Amici would probably be OK...if they threw out the stupid iPads! The fun starts with your party being led to your seats and asked to order on the iPads. Then once you do so a 'waiter' comes by and tells you that really isn't how it works. You can't actually order on the iPad in front of you - you need to have one of your party act as the waiter and enter all the orders on one iPad. Then after I did so I kept trying to get it to take our credit card...and it wouldn't. After finally flagging down another 'waiter' he explained that the credit card reader next to the iPad in front of me...the one I was forced to use to take all of our orders...wasn't the CC reader I should have been using. Once the order was 'in' food and drink items started to appear randomly. One person's drink and another person's cereal - without a spoon. And then another person's bagel - but no liquid. And another person's eggs - but no ketchup (don't ask). So for about a half hour some of us got to drink, others got to eat, but mostly we just got to look at food as we tried to flag down a 'waiter' to bring us whatever we needed to eat. And after everything else had arrived we were still short a cappuccino - already paid for (of course) - and it was time to leave for our gate. Whoever thought of this bright idea of using iPads as waiters should be...should be...well forced to live out the rest of their miserable, solitary lives just as they do today because they obviously hate dining with other people. read more

Ate here on feb 1, 2019. Waitress seemed friendly enough. Had hours before my flight so ordered a large glass of wine. Waitress delivered a 5 oz glass. Said something to the waitress and she said it was 9 oz. 2 minutes later she delivered a 9 oz to the person next to me and realized she had made a mistake with mine. She never said anything to me and still charged me for 9 oz. later I asked for a glass of water. Took 4 requests and about 30 minutes to get water. The person who delivered my dinner was disgusted that I asked her to take my empty wine glass away. Food was good.... service horrible. read more

Wish I had read reviews 1st but not many choices at JFK Terminal 2. The 1st cup of coffee really good but 2nd tasted watered down. Server did not return after 2nd cup to ask any follow up. I Left without complaint but sharing my experience here. read more

Here, bad service is the norm. You're greeted by impatient servers who ask you to hurry through your over priced bad tasting meal. Pasta lacks flavor and anything you might enjoy. I recommend spending your money anywhere else. read more

Ok so I was attracted to the tech driven some what upscale air and food selection but I was not exactly impressed w the execution. Food came promptly although seemingly luke warm and the whipped cream on my milk shake seemed to have melted telling me that it could have come to me sooner. There is no host so it seems like a seat yourself vibe then come to find out there is a host. I witnessed some good looking food but also an over worked and understaffed labor force. For the $30 something I spent on a burger, fries and milk shake, I was not impressed by the quality of service or taste in food. Definitely hitting a deli or grabbing a slice of pizza before coming to jfk next time. read more

Terrible food. Save your money and go to Wendy's. Chicken Parmigiana was completely burned on the bottom. I waited 35 min for burnt food and they forgot the appetizer. read more

iPad ordering and inattentive waitstaff even with the large pre-service tip (mandated by the iPad ordering). Pomodoro sauce disappointingly reminiscent of Chef Boyardee. Missing ingredients from menu. Don't bother. Luckily you can alter your tip from the iPad before closing out. read more

I had plenty of time to kill between flights, so I stopped here for a bite. Overall, it's an OK concept but it could use a couple tweaks. 1. The iPads are alright but older folks might have some difficulty using this platform. Once I sat down, the mgr. came by and made sure that I was familiar with the UI/technology. Nicely done. 2. I placed the order and a nice glass of iced tea arrived promptly. I also ordered the fried cauliflower. Having worked as a chef for years, I watched the open kitchen and the overall flow. This is one of my concerns: I watched my cauliflower sit in the window for several minutes while numerous servers came and went. The mgr. and another staffer, who I assumed was organizing the plates and orders for servers, were standing at the window, apparently oblivious to the plate rapidly losing heat in the window. By the time it arrived at my table, it had lost most of its heat and was soggy with olive oil. If it had been delivered in a timely manner, this could have been a good dish but I almost sent it back. 3. I later ordered the gorgonzola plate. This also languished in the window. The mgr. caught me gazing at the kitchen and, to his credit, immediately came over. I asked about the plate and a refill on the tea. The cheese plate arrived shortly thereafter, along with what might have been a flat Diet Coke. Definitely wasn't iced tea. The cheese was good, nice presentation, but if I'm paying $8.50, please put more bread on the plate. It's the least expensive part of the product and 1 1/2 small slices of bread destroys the perceived value of the plate. Overall, you could do a lot worse for airport dining but with built-in tips (the percentage is adjustable) the servers have no incentive to watch and care for the table. read more

I love their fettuccine with vegetables in garlic, olive oil and basil - elegant and delicious flavors and textures! I also love the folks who work here - their friendly attentiveness makes me forget the restaurant's baffling and frustrating order-on-an-iPad and tip-in-advance labyrinth. Thank you, Due Amici! read more

Can not sit in the round booth. They kicked four people out because we didn't have five. 3/4 forks on the table were dirty. Like food caked on it gross. Not water spots. You have to order your own food and check yourself out. It doesn't allow the computers to be moved out of your face. There are four on a table. So much for having meals without technology on the table. read more

Wish I would have looked at the rating before I ordered the most bland pasta ever. Would have been nice if it at least came with one piece of garlic bread to add some flavor. It literally tasted like nothing. Just because pasta is inexpensive doesn't mean it shouldn't taste good. I wish there were a Fazolis in this airport. Hell I bet when Mcdonalds had spaghetti it tasted better. Poor Chef Boyardee is rolling over in his grave at this atrocity. I would have been better off setting $25 on fire than wasting it here. read more

A little odd to order and pay immediately from iPad. How am I supposed to tip based on preordering food and service. The food was good and the wait staff got me coffee refills as needed. read more

Ricky our server was amazing!! Fast service, friendly young man. Made an excellent Bloody Mary. Made us feel at ease at JFK airport. Thank you Ricky!!!! read more

Were there for breakfast at the Delta terminal. Pretty decent pricing and not bad tasting food either... read more

Due Amici - Order on the iPad and swipe card and the server will bring your food. - Italian Near Me - Jamaica, New York

Terrible service. I ordered a chocolate protein shake and waited for 15 minutes, only to find that they ran out of protein. It would have not been a problem if they let me know! They also wouldn't refund my money and told me to pick something else off the menu instead. Very disappointed. read more

Expensive (50$ breakfast for 2), but food was good. Ordered the eggs Benedict and the breakfast sandwich (eggs bacon and cheese). Nice portion size. Ordered the cold brew which was actually really good! Easy to use self-service tablets made checking out super easy, it was nice to be able to check ourselves out without needing to wait for a waiter. read more

I don't often leave negative reviews, but this place is awful and deserves it. To say the food was even mediocre is a stretch and the service was terrible. My boyfriend ordered about 2 minutes before I did and I had to wait an additional 25 minutes to get my food after he got his. When it finally did arrive it was legitimately freezing cold. I asked them to reheat it because you should at least get hot food when you pay $20 for a f'ing meatball sub. They did reheat the sub, but the fries were cold... again. Our waitress was so unbelievably rude when I asked for a napkin. Hello lady, you should have seated us at a table with utensils and napkins from the get go - common sense! I didn't catch her name but she should not be in the service industry because her customer service was that bad. It's airport food pricey and meh, I get that, but in all honesty Wendy's would have been a better and cheaper meal. Save your money and go somewhere else! read more

I ordered their $13 breakfast sandwich, coffee for me, and a Sprite for my 15 year old daughter, who was suffering from a migraine and needed to settle her stomach. I had eaten 3 or 4 bites from my very expensive sandwich, when I pulled a thick black, curly hair out of the sandwich. The server took the plate away and said she'd told her manager. Someone dropped off a new sandwich platter, and after I'd just gotten a bite of the sandwich, my daughter discovered another long black hair mixed into the ice cubes in her soda! We waited about 10 minutes for anyone to come by the table, then we left. Since they took our money and tip beforehand, we seemingly had no recourse. I will NEVER eat at this place again! read more

Great server Jose and food terrific nice wine selection. Chef Frederick makes a beautiful chicken parma

Very good, even for non-airport standards. I got the mushroom ravioli...very worth it. read more

Due Amici - Mushroom ravioli and wine. Very good even by non-airport standards. Well worth trying. The sauce was wonderful. - Italian Near Me - Jamaica, New York

The food was decent but very salty. Covenient to order since you can use the tablet on each table. However, everything is super expensive!! Not worth your big chunk of money. read more

Passing through was packed but sat at bar, burger is ok had salad with it. Staff amazing and had complementary coffee to go. Was offered lip balm too. read more

Just because they have iPads to cut down on the amount of servers does not equal good service. I'm a software developer and the software they use has a lot of bugs. I feel sorry for the older people coming here. The food was terrible, especially for the price and I don't like how they make you tip before you are even served. I tipped 20% and received terrible service. I recommend another place. 2 stars because the manager was friendly after confronting him. Otherwise I would give negative stars if I could. read more

This Capri panini is by far the worst panini I have ever had the dis-pleasure of meeting. I don't know how u make something with about 4 ingredients taste bad. I guess soggy falling apart bread, shitty almost scrambled egg consistency pesto, and about half the mozzarella this sandwich should contain is a good start. The bonus was the pretty old and wilted side salad...with no dressing. I asked for extra dressing to revive frankensalad, but it was too dead. And I'll bet the two bites I had of the salad will help me pray to he Gods o Porcelein later. At least it only cost $18 after tip....boo. Do yourself a favor, after too many attempts at terminal 2 restaurants, I have finally faced the fact that Wendy's is the best place I eat here read more

I was unlucky enough to catch a flight out of terminal 2 today and I have to be real here and say that although no one ever expects five-star experiences at an airport eatery, this was by far the absolute worst. As mentioned several times, iPad ordering, no sense of pride or service by anyone and the gratuity (paid in advance) defaults to 18%. For what? Everything is customer serviceless. Why would I tip 18% or even 10% when the staff didn't do anything? Bartender tells me lunch is now being served and food will take 25 minutes even though the place was dead. No worries. I ordered the Carbonara and a beer. Can't screw up the beer but the spaghetti was repulsive. I ate it because I was starving but the pork product (not bacon or pancetta) was so burnt that the entire fish tasted like burnt ash. Or is it ass? Bartender disappeared and I never saw him again until I was leaving but yet expected a tip. I even heard him talk to another employee about making better than $200 during breakfast. This is truly criminal and for this to occur in one of the greatest cities in the world, is downright embarrassing. There's a Wendy's right next door. Do yourself a favor and eat there. $53 for a bowl of burnt tasting pasta, a beer and gratuity. I would be ashamed to work here and these employees should be too. read more

They really do try here. The servers didn't seem to be well trained, and many seemed either new or unfamiliar with the menu (I guess they recently updated it). Our server was extremely friendly, and a manager seemed to be constantly going around and asking people how they were. The tables appear to have plug ins, but none of them actually work. My husband had pasta which was actually burnt! I decided to play it safe with a bun free burger, and it was incredibly forgettable. We thought about getting a meat + cheese plate to share. But once you add up the prices, then you are spending a fortune on just a couple slices of cheese and meat. The wine was also incredibly expensive. We were kicking ourselves for not getting food in terminal four and bringing it over with us. read more

I stopped in for breakfast before an early flight to the West coast. Had a cheese omelet with home fries, an English muffin and coffee. All was mediocre - I didn't finish any of the items - and it cost me $27.91. read more

Bad. Really bad. Worst service possible. You pay on the iPad and are forced to tip prior to service. After you pay, all of the servers forget about you. Also, the food is not good. Find some other place in this terminal to eat. read more

If I could give zero stars I would. I ordered 3 eggs over medium with fruit and English muffin. Took forever. When I received it it was 3 sunny side up with a biscuit and a sad array of berries. When I asked for my original order I recd 2 eggs over runny with no muffin. Then the give me an extra over runny with my muffin. But thank goodness you have to put the tip in when you order. read more