I am a tough patient. I have a neuromuscular disorder that requires a different level of care than…read moremost people, even those in a medical profession, are truly capable of understanding or meeting. I go into a new place looking for pitfalls and unexpected challenges, and usually, I'm not disappointed. I've grown used to being able to get most of my own needs met through my own efforts. Prior to going to see Dr. Sandoval, I made the mistake of visiting one of these "fast food" dental places. HUGE Mistake. I went there because of all the great reviews. And when I left, I felt like I should've had a number tattooed on my skin somewhere for all they did for and to me. A great review can only be given if your expectations are met, and honestly, if you expect to be slapped in a chair, rushed through an exam and told the highest, most expensive level of procedures is what you need without the testing or research to back it up, then, by all means, go to these heartless places and you'll be fine. However: If you want a personalized treatment plan that addresses any concerns, reasonable prices, a caring staff, and an experience that makes you breathe out and say, "Finally. This is what I want," go see Dr. Sandoval and the wonderful people in Belen.

Front desk staff are friendly, helpful and professional. Dentist is frank and reasonable.read more

I highly recommend going elsewhere.Dr. Park is the dentist my former dentist sold the practice to…read more My first appointment was odd. She took photos of everything the former dentist had filled, enlarged the photos and showed me saying they ALL needed to be replaced. She showed only one X-ray image and said I also had a new tooth that needed filling. She really played up that she would do things right and the former dentist did things wrong. Really? I agreed to let her "fix" everything...I really wish I had not. The fixing procedure was horrid. Although she never hurt me, It was the highest level of uncomfortable. First she numbed me wrong but never asked or checked, my entire lowerer half was NOT numb. This became apparent when she drilled the lower two teeth. I said nothing because I did not want to prolong the misery. She uses a large device I was not familiar with, that dries your mouth and sucks the spit and shoves your tongue back AND holds your mouth open so she can work, it also left terrible sores behind on my upper gums. She passed things across my face as she worked, and dropped something on my face that left a wound. Now I know I had 5 fillings...but she didn't NEED to do 4 of them, so it was a long procedure. At the end I could feel, remember my lower half was NOT numb, including my tongue, that every tooth she worked on was incredibly rough and tacky. I even said, "Are you done?! Cause this feels incredibly rough?!" No, she said she would be back to polish things. While I waited I also noticed my "new and better" fillings felt bulky, like playdough was just slapped onto the tooth. She returned, did a quick polish and told me to comeback another day when my mouth wasn't so numb and she would make the rough spots better then. Ugh...ok, I returned the next day because every tooth she touched was so sticky, like Velcro, I ate leafy greens and the bits stuck to the repairs like leeches, even on the sides of the teeth! The worst was while flossing the floss got caught up on the rough edges she created and would snag and shred. I told her all this. First she argued that what I considered shedding and catching wasn't happening. She had me floss to prove it and the floss caught, broke some and came out looking like a hair snarl. She took her gloved finger smoothed the rumpled snarled floss RIGHT IN FRONT OF MY FACE and said,"it's not shredded." I said,"Don't tell me that's not shredded." Then I decided not to argue because it was obvious she was going to deny any wrong doing. I continued to ask why the teeth were so rough. She said they couldn't be rough because she only worked on the top surface, not the sides. I tried to explain that every tooth she worked on now felt like something had dripping over the sides and left them all "rough and sticky." She then argued she did NOT know what I meant by sticky. At this point I became really frustrated and said, "I am not a dentist, but I trust that you know what you did to my teeth and you know what you used on them. You did something to the surface of my teeth that has made them rough, so now there is friction and food "sticks" to the surface, that's what I mean by sticky." She dropped her head like I was an exhausting little kid, and said, "I just need to polish and the roughness will go away when you brush." Oh, "ok" I said,"why didn't you just say, it's gonna be really rough, but brushing will eventually make it smooth?" You know why, cause it's bullshit. She then sorta did what she considered "polishing" at one point she dragged like a cotton pad along the sides of my teeth, the damn thing caught and snagged, I thought oh good maybe if SHE discovers the roughness she'll do something about it because my proclamations aren't doing a thing to convince her. But no, the cotton pad snagged, she ignored it, and decided to talk only to the tech. She would ask if the polishing worked, I'd yes or no and then she would ask the tech what I had said, super unprofessional. I just wanted out of there at this point. She was able to polish one and a half teeth the others still rough... I'll just brush em to smoothness ( yeah right) till I can find another dentist. She told me if it still bothers me to come back later...NO WAY! Oh and I brought up the wound on my face three times, this dentist is very good at ignoring you, pretending she can't hear you or saying she doesn't understand you. She said nothing about the wound, ignored me. Weird! Why 5 stars? To ensure this review doesn't get taken down right away, I hope you can avoid this experience. Or at least consider not doing work you suspect might not be necessary, one crappy filling could be dismissed but I have 5 now, I wish I had gotten a second opinion or let her just fil the one X-ray proven cavity. The patients that rave about her must have been to REALLY bad dentists...you can do better than this lady, but I suppose you could do worse too.

I love Doc Park and her team! They are gentle and kind. I recommend them to any I ne young and old.read more