I had a good opportunity during my few days here in København to give the DSB a good workout. I'm a huge fan of urban metro transportation and I've ridden subways in more than three dozen cities around the world, from Atlanta, Boston and Calgary to Taipei, Tokyo and Washington. I've seen the bad (New York) and I've seen the good (Bilbao and Santiago). Copenhagen's system is a solid four star system. I love how the trains have a live "map" that indicates the line the train is on and where we are on it. What's next, what stations we've missed and how many more to go. This is super useful for a tourist like me. The trains I rode were clean. The stations were clean. There was excellent signage everywhere in English and in Danish. It's great. read more

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Oh lord, where do I start ......? I'm writing this in English, though I'm Danish... just so y'all know what you're in for ... EXPENSIVE AS HELL! Well, it's Europe - so you get a lot for the buck.... Well think again. Constant constant constant delays.... Cancellations that aren't always announced... change of platform a few minutes before departures... platforms that are hard to find... when you do get announcements they're often confusing or downright wrong. Aboard trains no one gives a CRAP! Quiet car? Who cares! People blabbing away on phones and staff does and says nothing, people who didn't pay for the business seat? No problem! You can stay! Not at all irking those around who did pay extra for that. And the icing on the cake was the train I took that was cancelled AS we pulled out of the station .... Then went back in after a lengthy stay on some random track. Only information I got was "well you can just take the next one".... Clearly that one was sold out and here I was having paid for a seat and going to end up, if I was lucky, on a 5-hour train ride where I could stand up the whole way, after paying for a business seat on the cancelled one. All very joyful. Booked another train for hours later and spent a good 4 weeks getting reimbursed for the first one. The best thing though .... This is really your ONLY option, if you're taking trains anywhere - and sometimes you get the feeling that they know this - so you WILL be back, regardless of how terrible it all is. read more

Only if I could give zero star to this company and avoid it altogether I would. Unfortunately, living with DSB is a must if you live in Copenhagen area and don't have your own personal transport solution. Honestly, I am all for public transport for the environment and so on but DSB makes me understand why people chose to have cars / go by bike everywhere else if possible. First, the trains (both regional, Øresund, and S-tog) always have problems. In the winter they say it's because the rails are cold, and in the summer, well of course, it's because they're overheating. Autumn and spring, you say? Why... blame it to the good old "signal problems" somewhere in Østerport station. Being a commuter who lives in Amager and works in Herlev means that I have to use the s-tog every day, there's no way around it and there's hardly time when they don't have problems, making the trains run every 20-minute or so when it's supposed to run regularly between 5-10 minutes, making everyone' lives miserable. Still, I count my blessing that I don't live further out or on the A-line which is currently (or constantly) under repair and where the passengers are mostly carted off by the togbus? There was also the time when I lived in Tårnby and had to go to Hellerup every day and therefore had to use the Øresundståget every day. I signed up for the so-called "rejsetidsgaranti" that gave you compensation when the train was late. Good luck with that. I got compensation indeed, in the form of 40-50 kr a month - barely a fraction of what a monthly card would cost. Nowadays, I take the Øresundståget very much, now that I go to Malmö and other part of Scania quite so often, there was hardly time when everything went smoothly without drama. Thinking of commuting between the bridge? Good luck with that. Once I had to show up at work 1-hour late because the Øresundståget they were going to use for the trip was broken somewhat and blocked the path for the replacement train. We had to wait for them to get rid of the train first before we could drive away, still I counted my blessings at that time because if I had been late for a couple more minutes, I couldn't even go over the bridge because they had electricity problem and had to close down ALL train traffic on the bridge. DSB, fancy calling my boss and tell him why I won't show up for work? Be my guess. Just last night I was at Höör, Sweden waiting for 20.36 Øresundståget back to Copenhagen airport. When did the train arrive in the end? 21.16. I almost lost hope and thought maybe living in Höör wasn't that bad after all since I gave up hope of ever leaving that town ever (GASP!) Thinking about flying out of Kastrup from Malmö? Better take the extra early train, for assurance because if the train's cancelled then you're pretty much stranded and missed your plane. DSB, if I could live without you, I would, but unfortunately I can't- You're like a bad boyfriend that I couldn't get rid of, only the one that I didn't even love in the first place read more

As a commuter it seems like people are not so happy with the S Train system. As a visitor, it got me where I wanted to go, it did it on time and the trains are clean. There was one time where the trains had an issue and could not make it out to Klampenborg but they ended up purchasing us a taxi and driving us straight to our destination. I can't say I've experienced any other transit authority that would do that. Now the Copenhagen buses on the other hand are a different story. Those things we're almost never on time or didn't show at all. that's another review however. read more

ticket prices out of proportions, app/webside not working, nowhere to sit when you finally use all your savings on a ticket. lots of things wrong with DSB. Im am a student using so much money on train tickets that i am wondering if i should buy a car. it should not be necessary in a country like Denmark. read more