if i could give 0 stars i would! this place is a scam. they charged me wrong for a jacket price and won't release my clothes to me. i already paid for my clothes when i dropped off and at pick up they told me i had a pending balance when my ticket clearly says paid. not my fault they the employees don't know the prices for their customers read more

I have been there a few times now. I must say the shirts i had laundered and pressed were ok. My only complaint is that whenever the lady working there sees me come in she gets a look on her face like i just ruined her day and now she has to help me. I will be going someplace else from now on. read more

I have used this business since 2001. They have always done a great job for me. I have referred many happy friends and neighbors.

Walked in, took a while for anyone to greet me although there were two women standing up front. Dropped off 2 shirts and a pair of pants. Came back two days later (when she told me to) and my cloth weren't ready. Come back to find out they lost my pants. She asked to see my receipt because she "didn't remember me dropped off pants". After seeing she charged me she told me to come back IN A WEEK so she can find them. Come back (again) to no found pants. No apology and she didn't even offer a refund. I had to ask for one after she just stared at me for a while. Then asked to see my receipt again to see how much to give back. DO NOT COME HERE. read more

Wow! So I took a very nice shirt here that had a bit of beading on the front. I specifically asked before dropping it off if they would be able to clean the item without damaging (because of the beading). I had a place in Austin that could dry clean it for me no problem, so I figured everything would be ok. Wrong! When I picked it up all of the beading was ripped off and still hanging there on the shirt. Worst part, they weren't even going to say anything! They were just going to let me pay for it and take it home without mentioning it was destroyed! She had her seamstress look at it, said she couldn't fix it, and then told me it was my problem! Never coming back! Maybe if all you get cleaned is cheap clothes this place is ok. But I would not bring anything over $50 value! read more

I have been going to this cleaners for about 3 months now. They are very affordable for normal shirt, pants, jacket, sweater cleaning. I don't have any complaints. I did take a formal dress in to be steamed but felt the quote of $25 was a little steep so I didn't leave it. read more

Went to pick up my clothes yesterday and paid almost double what I would have paid at Star cleaners where I normally go. Although the price was double the lady kept telling me that they are the cheapest in the area. If that's the case, it's worth the 10 minute drive to Star cleaners in Humble to save 40-60% on you it order. It seemed as if they charged extra for everything that they could, wile bragging about the $2.59 a pair for the few pants that I had. Please take a few minutes and save yourself a lot of money. They send their clothes out, so it cost extra, but Star cleaners does everything in house. I will never go back there again! read more

Oh, man, I've had a pretty bad couple of experiences here. This wasn't just a one-time-we're-having-a-bad-day thing. My husband took his suit here, TWICE, and both times they had misplaced it (??). The second time they searched for 15 minutes, told my husband they lost it, then called 5 minutes after he left to say they found it. I initially went to this place because they have a convenient drive-through, but I've sat at the window for a couple of minutes before anyone even acknowledged me. Not great, to say the least. read more

Horrible dry cleaning. This is the perfect way to never have any "be back" customers. Going else where to find a quality product/service read more

Dry Clean Planet - Just one of my shirts that look terrible. I shouldn't have to iron them when I come home. - Dry Cleaning Near Me - Humble, Texas

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I've never been more insulted in my entire life!! I dropped off my husbands five pair of pants a week ago for a hem..brand new pants. When he went to pick them up, we were both totally disappointed. The hem stitching was on the outside in very obvious wrong colors. Like baby blue on navy blue kinda BAD. We were told that the pants would be redone and ready Saturday morning. I go in today and the pants were no where in the place! The manager for some reason gets them from the nail shop lady's car next door? Oddly I ask well did they do the work?? She says no, her mom does. Hmmm ok. Well before I could say anything else, the "owner" tell me after he laughs that they do work for 20% more if I woulda gone thru them. I replied that I woulda rather done that since the work is still bad. He begins to cuss at me..telling me to take the pants and get the "f*" outta his place. I asked him several times to jus get away from me. He yelled, cussed and told me to get out. He told me that's why he hates dealing with "you people". We all get on his nerves. I even pointed out that I was a customer and a woman.. He went on to say that's all "we" understand anyway. (Assuming he means the manner on which he decided was best to speak to me). Yes, I finally got my money back since he at least acknowledged that the work was a "piss poor job" but at this point, it's no longer about their terrible work.. I will be pursuing this further. The only kudos I'll give is to the manager for at least not being as insulting as her owner. He refused to give me his name and his employees were obviously afraid to do so as well. read more

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I've been a customer here for about 3 years and I have had good and bad experiences. The there two major issues I have had, 1. Totally ripping off buttons and 2. Discolored shirts. They have discoloring two of my shirts at $125 / shirt. They do not stand behind their service and would not replace the shirts. read more

They insinuated that my letterman jacket's sleeves weren't real leather, which, whatever. But I'm most angry that they somehow stained my letterman patches. My c/o 2016 patch is now pink. It used to be white, and the sleeves are red. They somehow managed to only stain that one. It could've been worse but I'm extremely upset with it, because I worked incredibly hard for two years to letter, and I paid a lot of money for it. My mother is so irritated that she's not going to bring it back, she's just going to call Dilly Letters and ask what to clean the patch with. Never using again. read more

Dry Clean Planet - Pink patch. - Dry Cleaning Near Me - Humble, Texas

Worst Dry Cleaning Service EVER! The receipt they give you with your price u have to pay when pick up, just add another 3 dollars to that...took in my nice Polo shirts for laundered, did a horrible job. Horrible CUSTOMER SERVICE, ran by un-mannered teenagers and a stuck up Asian Lady. read more

Dropped off a once-worn dress shirt. Picked it up and had a starch stain on the front, and the top collar but had been ripped off. The didn't even bother to pull out the old thread that held the button, just sewed the broken button back on 1/2 inch to the side. I left it so they could get out the stain that they made and fix the button. Came back to pick it up and the stain was gone and the new button was in the correct place, but was already cracked. When I told her the button was cracked, she said that they get brittle when they are cleaned over and over. I had to remind her again for the 3rd time this visit that the shirt had only been to the cleaners - now twice - and that they just sewed on a brand new button! She laughed and charged me $1.50 for the dry cleaning they had to redo because THEY stained the shirt. Losing customers over $1.50 is enough to show me this place is not moving in the right direction. I would have happily paid her $15.00 at the start to avoid the hassle and save my shirt. read more