We have been relying on Drucks for over 17 years and they have provided excellent service, installing a water heater, unclogging or replacing drain pipes, and replacing faucets. read more

Called with a service request for an apartment I own. Although they had done work for me several times in the past, they advised me that they "don't work on apartments". I don't think there is any difference between pipes in a single family home and a multi family home. Greg Wolf read more

Don't waste your money , Had drucks sudden service come to my house for a plugged main drain charged me $370 left me with an eight hour mess to clean up , broke my floor drain , left me with a leaking service plug called them back about the leaking service plug and they told me they could come out Monday two days later one week later drain backed up again and called them and they told me there was no warranty said they would transfer me to service manager and it was a voicemail ( terrible customer service) called another service came out fixed everything and cleaned up the mess for $250 and notified me that you go through the floor drain as a last resort wouldn't ever give them another penny read more

If you don't mind paying up to $400 per hour for plumbing, plus a service call fee, then Druck's is the place for you! Terrible rip-off!!

Quick service! Very helpful and honest. Had an issue in the basement at my mother in-laws and they came right out and found the leak in the basement. Told me how much it would cost up front before even doing the work. I appreciate that honestly. Reasonable pricing. Def recommend. read more

Drucks did work on my neighbor's yard and put large piles of dirt on our yard without bothering to ask us if it was okay. They blocked my fence gate and then did a poor job cleaning up after themselves leaving clumps of dirt on our yard. I called them to complain and they gave a lame excuse and said they did a good enough job cleaning. They didn't admit to being wrong about dumping the piles of dirt in the first place. Very unprofessional company read more

I contacted Drucks to fix 2 leaky hose bibbs, front and back of the house. They charged over $260, which I paid. Unfortunately with the late spring snow storm, I didn't have a chance to test their work. When I finally connected the hoses several weeks later, both of them still leaked. Drucks sent a more senior plumber to investigate the cause, and determined that both faucets would need to be replaced, for which they quoted an additional $400. When I declined to have that done, I was charged $62 for the second service call. Druck's reponse was that the warranty period had expired on the initial repairs, so they are no longer responsible. Now I have paid over $320 and both faucets continue to leak. read more

Terrible customer service. More than twice the price of competitors and did not stand behind their service. After spending over $400 to have the line under the house cleaned less than 2 weeks later it was backing up again. They told me if they found even a tampon that I would get charged $400 again! Rude and unhelpful. $150 for EVERY other place I called! I recommend FLUSH. So nice and they sent 2 guys not just one and we're fast! read more

I had a house inspection done to find any potential problems before I sold the house. I needed an electrician and a plumber. I called for estimates and knew about what it would cost. I decided to go with Drucks because they only charged for one service call for both services, so I thought it would be more economical. The electrician came on time and the work was within budget, if you don't count the service call of $60. But, I thought with that I would save money on the plumber because there would be no service call charge for that one. Turns out, after rescheduling twice, that the plumber came without his sniffer tool (after I expressly requested it) and charged $75 to diagnose the problem and ANOTHER $75 to fix the problem. Really?? When other plumbers I called knew what it was without even coming over, they had to charge $75 to figure out what the problem was? The inspector found the problem. They just had to fix it. I called the office (because they had to collect payment before they left) and we negotiated a different price, but between the plumber and electrician I paid $300 when I could have gone with two other companies and paid $175. So much for getting a two-for-one deal. read more

worse service $500 to change 1 faucet in kitchen sink couldn't or wouldn't break down labor and parts cost had us over a barrel and took all they could will never recommend to anyone stay away read more

I was very overcharged to install a line for an ice maker. $400 seems unfair. I called the office and they stated that is what is in the book. I would still have to pay $60 to find out the cost is $400. Very unsatisfied!! read more

Excellent service. They rearranged their schedule to get done what needed to be done. I had water leaking in my basement all over my carpet. The plumber came in and just sat down in the middle of this gross mess and got to work. I was impressed. Expensive though. Over $400 for an hour of work. Replacing the 2 shutoff valves coming into the house. The only thing I didn't like was they reused some of the old pipe fittings. Pipe fittings are cheap. They took them off so they should have replaced them. Fittings age and weaken over time. Kinda setting me up for another service call in the future if they fail now. Would have been 6 stars otherwise. Update as of 5/01/2019. The owner of Drucks Brian reaches out to me asking for pictures of the reused fitting. I sent it to him. At that point he reached back out to me and told me it doesn't appear to have been removed and reused when I clearly watched it happen. He continued to argue with me. He even offered to send someone out to look at it to determine if it was reused. Then told me that if they didn't think it was reused I would be charged for a service call. Really? Ur going to threaten a customer? I saw what I saw. I watched what happened and you tell me it didn't. I never asked for anything to be done or redone. Just left a review of what took place and my thoughts. The proper way to handle this situation Brian would have been to send your guy out replace the .97 cent elbow and have 100% satisfied customer rather than argue, insinuate that I'm a liar, and threaten me with more charges. I will never return and hope this review is helpful to others in making decisions on who to choose for service. read more

Druck's Sudden Service, Menasha. BAD NEWS - charges are excessive; comparatively WAY higher than most all other qualified heating/cooling in the valley. Do the homework - don't get gouged. read more

Drucks came to my house to fix a leak in my A/C piping and did a great job. The scheduling process was easy and they were at my house the next day. The technician was very professional and knowledgable and walked me through every step of the process. They even went the extra mile and noticed the opening where the pipe entered my house needed sealing up and did that for no cost. I would HIGHLY recommend Drucks. I believe they are under new management since the 2 previous reviews. read more

Came out and recommended costly repair of frozen pipe. It would require to tear out all tile in shower, then brought up they have a "buddy" who does tile and would come out to give an estimate. Coincidence? I don't think so. After all said and done, $400 later and problem wasn't even fixed with an estimate from tile "buddy" which was $1500.on top of that he cut the pipe from my sink thinking it was the shower pipe. I then called a reliable plumber who fixed my problem for under $100. I left a message for the general manager at Druck's who couldn't even return my call after 3 calls from me. Incredibly rude and horrific customer service. GO SOMEWHERE ELSE!!!!!!!! read more