Finally! Everything is located in one building! I visited the Department of Motor Vehicles on the…read morefirst floor. The area is easy to navigate and each station is labeled to make sure customers experience as less confusion as possible. The vehicle registration line is amply staffed to keep the line moving smoothly. There are also signs posted giving individuals the opportunity to email a digital copy of their insurance verification to speed up the process before you even get to a staff member. You have the ability to write checks, pay in cash or by credit/debit card for a fee. The employees have always been professional, personable and polite when I have renewed my registration each year. It took me approximately 6 minutes to complete my transaction!

Excellent attention to detail and very helpful and kind individuals. Made process easy.read more

the worst clerks office in Louisville they're rude, always switching up their "rules" last month…read moregot my plate emailing the same insurance the same way was no issue go today to renew them and they make it a big issue saying i can't do it when literally did the same thing

Having lived in a few different states. I've had my fair share of dealing with the DMV and county…read moreclerk, this is one of the only states where people are actually nice, patient and know what they are doing. Entire staff here is super friendly and very helpful. I had to deal with my stupid bank taking almost 6 months to send me my title (moved from Nevada to here and it's a whole mess of title holding state vs non title holding state) Each employee that helped me with out of state vehicle transfers took 30 minutes or less from start to finish with transferring title and handing me plates.

Staff was very helpful & efficient. I was in & out of their office in short time. I'm glad that a…read moreCounty Clerk office in Radcliff is open again.

I'm starting this review with patience…read more You may ask why? It is needed because of Covid19 the clerks offices has been inundated by this unprecedented virus. I had visited two different offices and found long lines. As it turns out each office is running on skeleton crews. I was thankful they were able to be open. As we stood outside in single file with 20 people before me, we were periodically explained by employees under CoVid protocol the Staff of only two on duty can only allow two customers inside at one time. To help speed the line we were given information to have ready and if anyone didn't have all needed documents one was saved the loss time. Once my turn came, I found the employees to be helpful and courteous. My renewal was easy and faster than expected. " Patience is what is needed in thees difficult times ", Plenty of lot parking No facilities available Revised hours due to CoVid.

Ok- hear me out. No one likes to go deal with cars, licenses, etc. This time it was even more…read morecrowded than usual because of the Russian malware attack from last week. So- off I went to presumedly spend hours & hours waiting. Nope. There was a fantastic worker who was keeping everything/everyone in order. She made sure we had our paperwork in order so we weren't wasting our (and their) time but not having what we needed. Further, if people were there for 3 specific "regular" things & had their stuff in order, then those were put in a rapid line. It really kept everything going. I was beyond shocked that my entire visit was only about an hour. Now, do I look forward to renewing next year? Nope. But, I will be going to this branch!

Stopped by to get a lien release. Office was well organized and had 30+ people sorted within…read moreminutes of opening the doors. Jalen in particular was very helpful and personable. With his help I was in and out in about 25 minutes. This was Chick-Fil-A level service at a government office! Well done!

Apparently they have different rules for different people. Depending on who is working will…read moredepend on if certain rules are followed or not and if you will get help or not. Gross incompetence of the employees. They have to ask for help constantly. Wait times are atrocious. Do yourself a favor and avoid this location.

I went to the Westport location to renew my auto registration…read more I took a number as I entered the office, but soon figured out that it had no significance because they were calling people at random. When I asked to speak with a manager to understand what was going on, a manager named Justin wouldn't even answer my question and instead came out and made about how everyone was supposed to be separated into two groups and sitting in different areas. No sign! He was rude, condescending, and treated everyone in that room like a child that had misbehaved. I've been going to that office for years and that's the worst experience I've ever had! He was a complete jerk and had no business working there...

This wasn't quick and easy process. Thanks to their help. I switched a car title from out of state…read moreand was able to have everything processed and completed by the end of my trip. Perfect.

I had to title a vehicle in Ky. from out of state. The Supervisor at the Dixie and Upper Hunters…read morelocation was very arrogant and didn't listen. Instead she talked over me. I went out of my way to explain exactly what I needed. She told me it had to be inspected first by the sherriff. I took it to the sherriff location and he said it had to be titled before he could inspect it. He was upset at me because I was doing what I was told. This location is mismanaged and is in dire need of qualified management. If Bobbie Holsclaw can't manage the location better than this, it's time to vote her out of office.

It was time to once again renew my Driver's License. The County Circuit Clerk's Office is no longer…read morelocated at the "old courthouse" at 501 Main St., Shelbyville, KY. It is now located in the new courthouse at the corner of 4th & Main. I found parking right in front of the courthouse which was nice. I entered the new modern building and was greeted by deputies at the entrance prior to walking through a metal detector. This is new for Shelby County. One deputy searched my purse while the other ushered me through the metal detector arch. Once through the deputies directed me to an office on the main floor to the right of where I entered. It turns out three other people were also applying for renewals on their Driver's License. The process went fast and efficient. The longest delay (about 5 minutes) was to wait to be seated for my new picture. After my picture was scanned the clerk completed my new license and handed it back to me (warm off the machine). So I was in and out in less than 15 minutes and the cost was a mere $20. I'm now legal for another four years.

how do u make a appointment to get ur drivers licence renewed when theres nothing. mine expired…read morejune 6 2020. i need help... dont have a printer to print. i just need a appointment. 502-487-7282 know i shouldnt leave my number but i need help.

I went to the one near the fairgroundsthis week 4 years ago I went to the one on Hurstbourne…read more where the security guy was rude ,had his feet up on his desk and would just point and look at you with disgust. This time at the fairgrounds it was completely different very professional , organized and saw the security guard speaking, smiling with people The lady waiting on me was excellent

No one enjoys the DMV. I can't say I had an enjoyable visit this morning, but I will say I got in…read moreand out in 2 hours and everyone was kind. A few tips: Dress for the weather. I waited half of my time outside the building. Someone had brought a little fold-up chair with them and that was genius. I was very cold and the wind had no mercy. Glad I had a coat. Arrive before opening if you're walking in. I got there at 8, the parking lot was full, and the line was halfway around the building already. Be sure you've got all your correct documents. You don't want to wait at least an hour to get in, and then have to leave (or scramble to get the correct hard copies as I heard some folks doing in the lobby). To get a RealID, the process is this. They direct you first to a QR code to sign in and get a virtual place in line. Then they check to be sure you have the right documents. You're allowed to sit down after this. Next you have to take the vision test, which is very quick, and then when your phone tells you you're up next, they direct you to a little maze of cubicles to get your photo and other details, pay the fee, and voila! You're done. Everyone I came into contact with was professional and kind, and moved things along as fast as they could. If I had to do it again, I'd try to get an appointment and skip that 50 minutes of shivering outside. But honestly it was much better than I expected.