We unfortunately did not have a good experience with this company. They sent two people over to do…read morea deep clean, and I was hopeful for good results after they arrived on time and got started right away. Everything after that was just terrible. One of the women got sick and had to leave, which I told her was fine, please go take care of yourself - however, (I learned later) that she never told her bosses, so a replacement was not sent and she left the other girl (who appeared to be brand new on the job) to finish the remaining 75% of the house on her own. She did a shockingly terrible job. She said she was finished with the cleaning after about another hour. I started checking everything and immediately noticed they hadn't even touched the second bathroom upstairs, or the downstairs bathroom. The kitchen and appliances were still really dirty. The baseboards - which were advertised as specifically a part of a deep clean - had not been touched, and a whole host of other things were dirty. To their credit, when I sent pictures over, the manager agreed that the cleaning job was not good, especially for a deep clean, and offered to send someone else out the next day. I ended up declining the offer, because I didn't trust that they would do a quality job, and it was not cheap. The kicker at this point though, is that the cleaner left a trail of some substance throughout my front foyer. It's clear that she was carrying something out and it dripped all the way from the kitchen, out of the front door. There is now some substance - maybe wax - that has left shiny marks all over my floors, which were just installed last year. After trying to remove the substance and clean it several ways, we finally figured out that it could be scraped off. It is going to take hours to do, as it is EVERYWHERE. They literally left my house dirtier than it was when they arrived. I would not recommend this company to anyone.

**This is NOT a Vacation Rental Home cleaning service**…read more We were promised detailed service at our vacation rental upon interviewing this company's owner and according to what is promoted on the company website. By our third cleaning (the first two cleanings were a man-woman couple who did awesome) we were told that due to this company sending 3 different people to "get it right" and it still wasn't, even over the course of and after 13-man hours spent -- despite the detailed written instructions, staging photos and pictures and questions texted -- that this company did not have the ability to sustain the attention and service required for a vacation rental. We were blamed that we our expectations for this third cleaning -- which was actually not nearly as demanding as the second where the cleaning couple nailed it -- were too high and beyond the scope and skills of this "professional cleaning" company's cleaner that was assigned to our property on this third occasion (and took 7 hours, without success). A second cleaner was sent the next day to correct/finish what the previous day's cleaner left undone/done sloppily and it still was not corrected. The company owner arrived later in the evening and spent 3 more hours -- even agreed that the other two did not do a satisfactory and even sloppy and illogical job, expressed that the first cleaner would not get paid (isn't that illegal?) and it still was not done logically or well according to well-labeled linens, storage bags, and detailed photos of all linen counts in each room. There is not an excess of linens in this rental: two sets per bed - one on bed, one in bag except where there is a pull-out couch where there are 2 identical sets of linens for each room, 4 sets of bath linens in 2 separate bathrooms, 4 bed pillows per room, and only 2 sizes of "beds" -- not terribly difficult. All of that and there was still quilts put on the wrong bed and the wrong direction, sheets not tucked in anywhere, extra bed linens literally stuffed into the change-over storage bag, a table runner placed on the floor for a rug, less than 4 full sets of bath linens in each bathroom (there are only 2), and several other items out of place or even taken out of our storage locker when it was completely unnecessary. We had to hire another person who spent 4 hours above and beyond the 13-man hours to finish cleaning areas that were still left undone: oven debris, marks on top of the stove and countertop, dirty silverware and cutlery, putting matching shams with the correct quilt set that were left in the laundry room, straightening the patio furniture which was never touched by 3 other people, and rearranging the storage lockers that were left in disarray from 2 employees and the owner just to name a short list. In total we lost out on 3 days of potential bookings because the home was just not reset properly in a timely manner by the first cleaner that took 7 hours. We knew there was laundry to do and were perfectly willing to pay for the extra time to get it done. However, the first cleaner showed up late, then left before it was done to tend to personal affairs, came back and still left things sloppily "done." It would be much better and easier if the vacation rental property owner had direct access to talking to -- either verbally or by video call, rather than all photos and questions going through the company owner as the middle-man and relaying *everything*. When we asked for access to talk to the cleaner, whom we were told spoke English, we were told not to worry as she "knew what she was doing." Clearly that was not correct. I am not sure if she did not understand the clearly written instructions or if she just did not try. The second person sent, we were given access to briefly until the owner called and said the cleaner could not video call to ask questions because she didn't have an iPhone. There are other ways to video call. In the end the company owner said she would video call when on site but then resorted to mostly texting pictures and asking questions and getting impatient when we did not respond immediately by asking: "are you there??" Later she video called and things got done a bit more quickly even though still not completely...which led to us hiring someone else the following day to go through all aspects of the home to verify it was done or to correct.

While our house is cleaner than when they started, it's definitely not clean enough to warrant…read morepaying $95. Several book shelves and pictures were left undusted, our back doorwall was left completely uncleaned, and while they did empty our garbages, they didn't put in new bags or take the old bags out (they just left them in the middle of our living room). We won't be using this company again.

Very disappointing!!! I spoke with John and made an appt for Rose to stop by either Sat 8/3 or…read moreMonday 8/5 to give me a quote. Nobody ever posted nor called. I called again on 8/5 and spoke with John who was surprised and again told me to expect a call back. Once again no call. If a company is not capable of keeping an appt for new business how reliable will they be to actually show up for the job. Pretty pathetic. I WOULD LIKE TO EDIT MY REVIEW. Just after posting my negative review Rose showed up and quoted me. She offered a fair price and I will make a decision within the week. She explained personal issues that did not allow her to keep appt. I accepted her apology and will strongly consider her service.

The 2 ladies who showed up cleaned my apt spotless 1 day after construction was complete. The dust…read moreand dirt was overwhelming. Gabriela and her co worked knew exactly how to put everything together. After 5 hours it was a real miracle. Thanks very much for a GREAT JOB.

Good communications, they did a good job and listened to our special requests. We would use this…read moreservice again!

Unprofessional. I used this company a few times and the earliest someone ever showed up was 15…read moreminutes LATE. Mediocre cleaning services. On this last occasion no one EVER showed up to do the cleaning. Tried calling them with any number I could find and NO calls go through. But of course, they CHARGED my card on file for a cleaning that never happened.

I've been dreading looking for a cleaning service to help with household chores for over 3 years…read morenow. It's scary sourcing for someone you don't know to come into your home and see your house at its worst. After getting solicited for over 22 different cleaning companies, I finally found the ease and comfortability I'd been looking for in Max Pro Shine Cleaning. Andres, the owner, actually reached out to me on yelp after I completed a survey looking for service one Sunday afternoon. I was frustrated with all the dust in the master bedroom and had finally had enough. He was beyond pleasant, knowledgeable, and very personable in our first interaction and that made me feel at ease about telling him what household needs and concerns I had. Not to mention that his pricing was very competitive with others who provided me with quotes, and he offered a great amount of flexibility on what areas of our house needed more attention than others. Already a long post, but I was far beyond impressed with Andres and Maris' work in our home!! They cleaned it to the T- it's easily the cleanest our home has probably ever been!! They confirmed our appt time the night before, let me know ahead of time they were on the way and arrived on time, and they each did wonders to our house in a short amount of time! We will be using them on a monthly basis, and are truly excited to have found trustworthy people to help us keep our home clean. Can't thank them enough, and the pictures of our house speak for themselves. PS- Andres is a music lover like my hubby and I, so it was great getting some work done while they cleaned the house to EDM, reggaeton, and trap music They're worth every penny and will leave you speechless with their amazing work

Andres and Maris did a wonderful job. They did a move out cleaning on my rental property and it was…read morespotless. It was actually shining when they were done. They work fast, efficiently, and do a very thorough job. Very impressed, I will use them again!!! A++

We've been getting services for the past few weeks and we're loving it…read more - Firstly, I'd like to emphasize how easy and quick scheduling and communication are. That's already a win for me because the last thing I want to do is coordinate when can the company come in. - Secondly, Adrianne, who's the owner of the company works very hard to make everything great. We really appreciate her. She's consistent and always on time. Thank you very much.

The person they sent me basically just vacuumed and mopped the floors. The bathroom or kitchen were…read morenot cleaned at all. She finished in an hour and a half (a 2300 sq ft apartment) so the washing machine had another 40 minutes to run with sheets and towels. I ended up making the bed and doing the laundry myslef. (Yet I paid $30 extra for this service.) They claim that they are familiar with my building because they have other customers here and all units have the same appliances. Yet I had to fix the setting she messed up on the washing machine and run the drier for her (both are super basic Bosch), because she didn't know how to use it. When I called the company, the guy named John (the owner) told me that they sent a third party service, because their regular person (must be one and only) was not available (even though I booked an appointment on their website.) They never mentioned that when I booked, of course! So you are basically paying them to send someone working for another company, and obviously they won't guarantee any quality. You may or may not get their regular person and it's not guaranteed that the regular person is any better. You are better of asking friends for recommendations or googling individuals- because they care for the quality of their work since the income goes to them directly. P.S Oh, and the refund they mentioned - NEVER GOT IT. All I have is two charges for the same amount and one refund. (Obviously a refund for the second charge that they made by (another) mistake)

I run a property management company. I would not have anyone else ever clean my house. They have…read morecame out on the drop of a dime clean my homes when unexpected tenants game that I did not put on my calendar. Have went above and beyond the Call of Duty more than any other cleaning company I have ever dealt with. I have had my own cleaning company in Charleston South Carolina, so I am very meticulous. I cannot say enough about Amazing Grace cleaning! Everyone makes mistakes in life, that's human nature. No one is perfect, I will say what few and far between has transpired. They have corrected and again went above and beyond the Call of Duty. I will never use another cleaning company for all the homes I have and responsible for. Lisa M Flynn

Pay attention to the bad reviews! Three women from this company arrived over 1.5 hours late. They…read morewere unfriendly and absolutely rude from the start, but since I was busy working on the computer, I let it go and they got to work. We have a 2BR/3BA condo. The bedrooms have wood floors and the rest of the house has marble floors. Two adults and one cat live here. So yes, the furniture (and we're minimalists, so there isn't much) had a layer of dust and yes there were dust bunnies under the bed and sofas -- as expected. When the appointment was made, they were told we needed a deep cleaning: master bath and master shower, balconies and windows, and of course the floors. Nothing out of the ordinary. Because I trust no one and walk carefully around the dead, I took pictures BEFORE they came to document the condition of the house and boy did that pay off this time! As I am on the phone with clients, I catch part of a conversation in Spanish talking about me and how "filthy dirty" the house is and that she was told that this house was "cleeeeaaaaaan" when the appointment was made (I didn't make the appointment). Anyway, I end my call and start to confront her, but then I think better of it and just continue typing -- and listening -- getting angrier by the minute, but keeping my calm and holding my tongue. (Note: They "cleaned" things with the same filthy rag, too, and the furniture polish smell was nauseating, so you'd better believe I disinfected the kitchen with Clorox when they left. And why they felt the need to rearrange the fridge, which has nothing but bagged salad and variety of bottled water, but didn't spray some Easy-Off on the inside of the oven is beyond me. I guess I should be glad because I wouldn't want that same nasty rag they used in other parts of the house in the oven. As it was, I had to disinfect the microwave. SMH) Anyway, the women get ready to leave but they haven't cleaned the balconies or windows -- one of the main reasons we called them. When I point this out, the ring leader looks at me as if I asked her to jump in acid and proceeds to tell me how this job is not what she was told and that this house is so dirty. Mind you, it's one of the most expensive buildings in the city on an upper floor overlooking the water. We have regular guests. So, dust bunnies and cat hair under furniture and in corners, yes; filth and dirt, no. She starts speaking Spanish saying very insulting things about me under her breath. I tell her I understand every word and that she can leave. She proceeds to tell me that she will do it and pushes past me as if I'm some huge inconvenience, griping all the way with her two minions in tow. By now, it's getting dark as they arrived so late in the day. When I asked her a question, she cut me off and said that I needed to speak to Ramon. Before I could even ask for his number, while I was in the kitchen, she and her two associates walk out of the door and left without word. The idiots left before I could pay them! And we usually tip well, too. I tried to call the owner this afternoon. I even texted that I would like to speak with him. Crickets. On the plus side, the balcony windows are free from the saltwater film, so it wasn't a total loss. We will definitely use a different service next time. Edit: I forgot to mention they're thieves, too. After everything, I should've known better than to leave them unsupervised, but there were three of them and one of me, so I couldn't be in every room at once. Never again.

The same goes for this Cleaning company quoted me 140 for a Clean without even looking at the…read moreproperty. I've cleaned for 22 years so I know each house is different. There's no way you can do a blanket price on a 22 or even 32.

Schedule a deep clean for 1/1 last minute. They did amazing, pay attention to detail, cleaned…read morebehind furniture, inside all my appliances. They were on time and responsive.