I have serious issues regarding my sight. I have only one eye, the other is gone. So for me seeing…read moreanyone regarding my eyesight is a traumatic experience. Dr Ford put me completely at ease. Not only does she use techniques to test your eyesight that I hadn't experienced before, all of which made the experience easier to deal with, but her general demeanor was very comforting. If you are at all anxious regarding an eye exam go to Dr Layne Ford. She will not only put you at ease, but get you seeing better than you thought you would.

Beware of unnecessary testing and hidden charges…read more On my 1st eye exam since going on Medicare, I was informed by Dr. Bret Ford that I had missed a few clicks on the Visual Field Exam (which I had never taken before) and it could be linked to a brain tumor. Mentioned the possibility of having a brain tumor multiple times and suggested that I take another test. I was also informed that my out of pocket would be $22 so I took the test again. After completing the test, I was informed that it came back good so no brain tumors. Two months later I received a bill for over $400.

Quick in and out and professional staff. Prices are in line and location is convenient.read more

First there was a mix up with a VA referral. Will take partial responsibility but would have been…read morenice to have been told NO referral on file when booking appointment and even when showing up to appointment. They just seen the VSP and allowed the appointment to go through. After charging insurance for a FULL eye exam which they DID NOT provide only did the glaucoma test and asked which size could be seen on eye chart. Then they emailed previous years prescription to pass off as a new prescription. WILL NOT GO BACK! Plus glasses are overpriced

they got me in quickly and took care of the issue with my contacts. great customer serviceread more

After being a loyal customer of TSO for many years, I am deeply disappointed by a recent experience…read moremy family and I had with the front desk receptionist, Angie. During my father's visit, he was already feeling unwell, and the tone and manner in which he was spoken to came across as abrupt and unprofessional. This interaction left us feeling uncomfortable and concerned. Unfortunately, just a few days later, my mother had a very similar experience with the same staff member. As long-time customers, this was particularly disheartening, as we have come to expect a higher level of professionalism and courtesy. We understand that everyone can have difficult days, but respectful communication is essential in a customer-facing role. We hope this feedback is taken into consideration so that future patients receive the level of care and respect they deserve.

Dr Brunin restored my sight! I had PTK surgery for corneal dystrophy. I am very pleased with the…read moreoutcome. The entire staff is great. I've had appointments with them in Kerrville, Boerne, and San Antonio (main office and surgery center). At times, and on some days, the waiting area can be crowded - especially at the main office in San Antonio. Dr. Brunin is a corneal specialist who is at different offices on particular days. Miriam is amazing coordinating appointments and screening patients. I don't think I've ever had a long wait. I plan to continue seeing them to follow up on my vision.

Very nice and up to date, but the sale on the glasses was a little strong armed if you ask me.read more

Dr. Given is a top-notch surgeon! Extremely pleasant bedside…read moremanner. This man listens! He responds with answers the layman can understand! He's also rather easy on the eyes ;)

I had surgery by this butcher in 2003. The only reason I'm writing this after all this time is that…read moreI ran into another woman with the same story all these years later. I saw Dr. Allen for a painful knee and was told I needed an arthroscopic surgery on it to repair a torn meniscus. When I woke up I discovered that this man had done a much more invasive surgery without ever mentioning it to me or my family waiting outside. The procedure is called a microfracture and meant that instead of the three days on crutches, I would be on crutches for at least three months. As my family watched the waiting room clear out and the hour grow late, my sister approached the desk to learn that Dr. Allen had left the building and had the rest of the day off and would not be talking calls. He sent me home with a drug for pain I clearly told him and was on my chart to be highly allergic to. He would not take calls then either to perhaps phone in something I could take. So I toughed it out with the vicodin and a lot of Benedryl to combat the severe itching. There was NO therapy and despite repeated requests for it he refused saying the "all those quacks will do it put hot and cold packs on it". The standard protocol for a surgery such as this is continuous passive motion to keep the joint from freezing. Dr. Allen never heard of that and his solution was another trip to the surgical suite so he could break the adhesions (and line his own pockets with more money.) I had two followup visits and both were AWFUL. This man is sadistic, rude and after the second visit where he was a total jerk in the exam room and he actually YELLED at me in the hall about the way I was trying to walk, I was so shaken up that I never returned. I have not had one step since 2003 that has not been painful. I can't drive past his office without getting a sick feeling in my stomach. I haven't been able to run ever, ever again because of this horrible surgery done by this horrible, horrible man. As a single woman that ranches, I credit Dr. Allen with putting a terrible limitation on my physical activity. The lady I ran into recently told me virtually the same story as my own. Hard to believe he is still practicing and pulling the same scam on patients. This woman was also emotionally devastated by the way she was treated. A couple in my church told me that her husband had thrown Dr. Allen out of his aunt's hospital room because he was SO OFFENSIVE AND MEAN. Do not use this man for any reason. You will regret it as I have for every minute of every day with every step and every single thing I could do and not can't because not only did he NOT fix my knee, he made it much, much worse that it would have been just left alone. The way I know this is that I went to another orthopedic in San Antonio with my records and the photos taken during the surgery. Two surgeons concurred that the surgery was completely unnecessary!