When my contacts were running out the end of last year, I figured it was high time to finally visit…read morean eye doctor to check up on my prescription and get some new lenses, so I came here because it's nearby and because I'd heard good things.
Making an appointment was easy. I called and it rang a bit, so eventually I hung up, but within 10 minutes I got a phone call back (this seems to be their system) and was able to make an appointment.
Upon arriving, I didn't have to wait 30+ minutes to see the doctor like happens with many of my other doctors (even when I have an appointment and arrive on time). The office staff did some eye testing and then I was called back with the doctor. This practice is Dr. Judith Schäfer and Dr. Roland Schäfer, and I saw the latter.
I insisted we do the appointment in German, but Dr. Schäfer also speaks English, so he was able to tell me some of the phrases I didn't understand, and he was also very patient with me and my questions and comprehension.
In the end, he sent me home with a trial pair and an appointment for the following week. I came back and when I gave him the go-ahead on the lenses, I walked out with a three-month supply. Recently, I had to get a refill, and I called ahead to make sure they had my lenses, which they set aside. I came in a couple days later, paid, and was on my way. This place makes going to the eye doctor easy and enjoyable.
