What went well?…read more Everything!! From the great front staff that was able to give me an earlier appointment... to the amazing , kind and thorough Dr Baker to the technician that helped me find a new pair of glasses and worked wonders with my three insurances to get me the best deal!!! We have recommended so many friends and family to Dr Baker for all these reasons!

Love Dr. Baker and the whole staff! They fit me in for an emergency appointment and I left pain…read morefree. Everyone is helpful and polite, really customer service oriented.

I've been going to Helmus for a couple years at this point. Their optometrists are knowledgeable…read moreand helpful, and I've never had to wait more than 5 minutes to be helped for my appointment. Even better, though, is the skill with which the employees help you to find a pair of frames that fits. I'm very persnickety with my glasses and can take hours and hours to find frames that feel and look right; last time I needed a new pair, the fine folks at Helmus helped me to find one that worked within twenty minutes. Truly incredible work here.

I got my first pair of glasses at Helmus. The staff was friendly and helpful, and they explained…read moreeverything to me. I was happy with my prescription and glasses and got in and out quickly.

Great service and selection. Staff is courteous and professional and helped me patiently find the…read moreright frames for me. Highly recommend.

Professional! Dr. Chao and her staff are the consummate professionals. Although I'm not a patient…read morehere, but was referred to for my Veterans Affairs Claims and Compensation exam, I was treated very well.

I was able to get a same day appointment for my daughter who was experiencing sudden blurry vision…read more They were booked solid but they made an exception for a brief exam as I think they realized how worried we were. It turned out she had severe dry eyes. I can't thank the staff enough. Justin, Alex, and whoever else there, take such good care of the students at Davis. Thank you so much for your care.

Very satisfied with my new glasses. Both doctor are amazing and very knowledgeable felt very…read morecomfortable going there. Will definitely be going every year.

I have been seeing Dr. Sara and Dr. Laila since they first opened. They are kind and very…read morecompetent, and I have always been really happy with the glasses I have gotten from them. I have never felt pushed or upsold, though the frames I got last time were upgrades. They are all but unbreakable and I look and feel good. I recommend Dr.Sara and Dr. L. They're great!

I had such a great experience at Dr. Sara's office. Starting off with the exam, it was incredibly…read morethorough yet efficient. Dr. Sara took the time to explain to me my changes in prescription and I never felt rushed from start to finish. My new prescription feels spot on. I immediately could notice a difference compared to my previous pair of glasses, with everything being clearer and sharper. When it came to picking out glasses at this office, there was an extensive selection of options. It is typically difficult to find a pair that fits my head comfortably, but with the help of Amir, I had no problem finding the perfect pair that fit my face and matched my style. They also offer a numerous amount of lens enhancements (I chose the photochromic and anti-glare enhancements which I've been really happy with). Overall, Angel Eye Care provided one of the best eye care experiences I've had. Dr. Sara is not only super smart but is also one of the nicest people I have met. The Angel Eye Care team provided a thorough and efficient exam, accurate prescription, and high quality glasses. I highly recommend them to anyone looking for an eye exam.

Paid 235 for eye exam, contact fitting and all.that in November and they refuse to allow me to buy…read morecontacts or give me my prescription because this dr hasn't finalized my prescription (that I have had for 18 YEARS) SO, now im out my office visit money, and months later, no vision either. I called my insurance company and informed them of this fraud and they said they would review their contract with thise office. Total shame

I was referred here by my Primary Care Physician for an emergent eye problem. The staff were…read moreuniformly well trained, polite, concerned for my well-being. I always felt that the staff were competent and diligent. They diagnosed my problem quickly and referred me on to the Sacramento Eye Clinic where an ophthalmologist treated me. Highly recommended. They are the BEST.

This is not about the doctor whom I never met. I want to share a really bad experience I had with…read morethis optometry. The same message below is also posted under the page of Dr.Busby. I hope the doctor can see this and be aware of the front desk issue, which has been mentioned repeatedly in other posts. It is so hard to get a prescription. It is associated with unnecessary services and exams which are not covered by insurance. The front desk really treated the customer in a very mean way. Totally do not understand what is wrong with their services. Just a signature on the prescription can torture you so many times. From making the appointment to get my prescription, two months has been passed. Still waiting for a signed signature! Doctor Busby, if you see this, ask your front desk what happened and get a better front desk who can honor or at least respect your customers please！

The best annual eye exam that I have ever had! I moved to…read moreDavis recently and I was looking for a local optometrist. Dr. Suzuki is awesome! She is professional, thorough, knowledgeable and so friendly. Dr. Suzuki clearly cares about every patient, taking the time to address individual concerns and situations. Truly and impressive and excellent experience. 10 stars out of 5!!!

Dr.Busby is a bit creepy and has an "odd sense of humor" as he said himself. He is definitely old…read moreschool and thinks touching your knee a bit is normal behavior. I went here because I just needed a quick eye exam to get contacts. It was weird but bearable. All the staff is a bit weird and unprofessional and seem to not know what's going on. They spelled my name wrong multiple times on the sheet and didn't even correct some of it. I finally came to the appt where i purchase my contacts. I wait 2 weeks and no one every called me for an upstate when they said it'd take a week. I call and they said oh they just came in right now. I was like okay how long are you open? & she replied "5:30, but can you come before then" like ok ig lol. I go over there they had me a SINGLE one week pack. I'm like this is not 3 month worth's of single wear contacts. She proceeded to tell me there's more in there... I opened it n was like No. She goes oh sorry we'll order them in again ig they didn't order them... She tells me it'll take a week, and i told them to PLEASE call me. More than a week has gone by and no call. I called and they're so unhelpful and remain clueless about my contacts. I ask for an update now it's been about a month with no contacts while i have already PAID IN FULL. She was all "we still don't have them, but your chart is out. So i'll ask." I'm like "ok PLEASE call me with an update then?" She still hasn't called back. This place is wack asf and weird Do not come here. TLDR: Dude himself is off putting, staff sucks, never call you first. Slow and bad service

Horrible customer service for being loyal customers for over 15 years. Simply asked for a…read moreprescription to be sent over to Costco so my son could get prescription sunglasses and was denied due to the prescription being outdated by just a few days. I asked for an exception and was told no. From the get-go, the receptionist was rude and acted like she was doing me a favor in my simple request. Not only was my request denied but they didn't even have any appointments for an eye exam till April to try and remedy the slightly outdated prescription. I understand they may have some rules to abide by but to have some decency and consideration for the situation would have gone a lot further. Dr. Busby needs to reevaluate his front desk employees as they do paint a picture of the business in general and this picture was not a good one. Not continuing as a customer any longer!

Pretty bad but has its perks. Also, I can't speak about any of the specialties. There are good,…read morecaring people here, mainly the nurse practitioners. They are all sweet and caring. Also, it's way cheaper than urgent care, even without using SHIP. In theory, a good service. Now for the bad. There is (was?) one particularly rude and unprofessional doctor there who made comments about my mom while on the phone with her. Insane. Their real problem is their lack of funding. This facility is in extreme distress and needs to double its budget. The offices look fine, but that's about it. The demand for care is high, with appointments being a month out, and same-day slots being taken right when they open at 8:30 every morning. Yet, you go inside and see practically empty back rooms. Nobody inside! One doctor on duty, a few nurses, and that's it. Meanwhile all the desks and rooms are empty. The employees always complain about how they're closing soon, even when you arrive right after lunch. They begin to "soft close" early in the day and are only open until 5pm. They aren't open on weekends. SHIP is $4000 a year, and recently became partly a loan. Yet, the facility is on life support. UC Davis claims to care about students and their "wellness," yet the state of this facility says the opposite. The nurses here and supposedly other essential faculty seem to really care and are doing the best that they can from what little they have. They know the system sucks, but they can't do much about it. Aside from one rude interaction (maybe they were having a bad day?), the issues here mainly stem from administrative problems.

I am a second year law student as UC Davis. I am writing this after having experienced harm --…read moretwice -- with UC Davis Student Health. In this post I will describe my experiences of harm re: informed consent, and then describe how the UC Davis Student Health & Counseling Services responded to my request for a sign about informed consent. My first experience of harm was with my physical therapist, who did not ask for informed consent before putting his hand down my shirt, under my bra strap, to 1) apply K tape the first appointment and then 2) to massage my shoulder blade the second appointment. For the massage, he asked me "is this ok" as it was happening. I was laying on my stomach while my hand was in his lap. I wish I had had the ability to address it on the spot, but I came to the physical therapist after experiencing an acute injury. I was still in shock from the level of pain I was experiencing and honestly, would have done anything to experience some relief. I felt like something was off, but because of the radiating pain in my bicep that had kept me up the night before, I couldn't physically pull my hand away, nor did I speak out in the moment. My second experience of harm came after I shared this incident with the Medical Quality Management officer, Mary Macias, UC Davis Director of Quality Improvement & Risk Management. When I first reached out, my one and only request was that there are signs about informed consent in each of the rooms at the physical therapist office. After about 2 months, I was told that the request was denied by Student Health and Counseling Services with no information. While I was told that the providers received trainings on informed consent (which is great) there are 3 reasons I asked for the signs INSIDE the room: 1. it puts the power in the hands of the patients who deserve to know their rights, rather than solely in the hands of the practitioner. When a student is in a small space with a treatment table where there is 1) a power dynamic, 2) a gender dynamic, 3) a size differential, and 4) the patient is laying down, it takes a lot more to put the two people on a truly equal playing field.  2. UCD SHCS said that there are already signs inside the PT rooms informing students that they can request a chaperone. However, it will usually be the people who are at risk of most harm in the healthcare setting -- women, LGBTQIA+ folks, people of color -- who are the least likely to request a chaperone out of fear of being an inconvenience. 3. Putting the onus on students to affirmatively ask for a chaperone can also facilitate situations where people are more likely to ignore their own experiences of harm. ("Well I was uncomfortable, but never asked for a chaperone, so I guess it's on me for not speaking up.") It is concerning to me that my request for simple signage about informed consent, which is one of the lowest barrier requests anyone could ask for, was denied and I have not been given a clear reason why. -- despite the fact that the Patients Rights & Responsibilities outside of the PT's office states that patients have the right to understanding -- the right to know and understand SHCS procedures. So I am posting this in the hopes that all students and patients know of their rights, and for students to know what they are in store for if they ever have to make a report about something that concerns them at UC Davis Student Health & Counseling Services.

Very easy to make an appointment and it was all liked through the app, my calendar, etc…read more Had a lots of available times and dates. Exam was on time, didn't take forever, and the Optometrist answered all of my questions. Wasn't able to get glasses there at the time, which is fine because I couldn't see much (pupils dilated). Effortless with my insurance.

Roseville UC Davis Eye Center: Optometrist The doctor did…read morenot explain or advice regarding the dilating of my pupils. I've not felt such severe effects in previous examinations. A lot of drops were used, about ten per eye. and when I stepped outside, my eyes were so sensitive to the light that I couldn't open them. Luckily I had someone to drive me back! I waited 45 minutes for the doctor, without anyone checking in on me during that time. I was dismissed 1 hour and 15 minutes later. During that 85 minutes of the appointment the doctor left the room twice for long periods, totaling about 40 minutes. There was a sense of distraction. The same thing other optometrist do in 20 minutes was conducted over 4 times the time. The manner of giving the eye wear prescription was rigid. My version of history, previous experiences were dismissed. Not sure what to do now, as I would have to pay out of pocket to see another doctor.