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    Downen Signs

    4.0 (1 review)

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    10 years ago

    Solid "Old School" sign shop owned/operated by a Third-Generation Craftsman. Greg will earn your business.

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    People searched for Signmaking 141 times last month within 20 miles of this business.

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    Signarama Fairview Heights - fairviewheights@signarama.com
 grand opening

    Signarama Fairview Heights

    (2 reviews)

    I guess it's just luck of the draw whether they are going to help you or not. I have been dealing…read morewith the Signarama in Edwardsville and the one in Fairview Height. Apparently thy are brothers and sort of work together. I have been just trying to get an estimate since June 4th. It is now September 29th and I just got accused of leaving today on a set appointment. They have done nothing so far but waste my time over and over again for almost 4 months now, so good luck with your experience.

    If we could give this place zero stars, that still wouldn't do it justice. Save your money and go…read moreto Office Max/Depot like we did. The store opens irregularly, and doesn't adhere to the posted hours. The owner initially misspelled the sign we wanted, and offered to remake it. When we returned to pick up the corrected signage, the sizing was totally off. We asked for 3x10 and he made a 4x12 sign. Again, we called and asked him to correct it, and he said he would cut it down. From our understanding, cutting it down would alter the design. We told him we didn't want it anymore, and he told us to meet him at the store at 4:30pm and we could get a refund. We arrived on ahead of time, and he was not there. When he finally arrived he refused to issue a refund despite what he said over the phone. We ended up leaving the botched signage there, as it was of no use to us. Furthermore, he charged $50 for the sign, and my Father went and got the sign done at Office Max for $3. The owner has piss poor customer service, and doesn't believe in making sure the customer is satisfied with their product. I will NEVER return to Signarama. The strip mall is dead where it is located, and it's no surprise why this store is always empty. Save your money and go elsewhere. The sign said "Sistah's" which is the incorrect tense and spelling. This was a sentimental adornment for a garden my Mother created to honor her sister who passed away tragically last month. The owner's blasé attitude, and flippant responses to my Mother's request for a refund was uncalled for. I will continue to share her story and I will also be reporting this to the Better Business Bureau.

    Top Notch Customz & Window Tinting

    Top Notch Customz & Window Tinting

    (5 reviews)

    Went to their location to get a quote on window tinting and some custom work. Sign in window shows…read more"open" for business, but all doors are locked. It was during normal business hours. Called, but no answer. Not a very good first impression

    Unfortunately, I did not have a good experience with Brandon/Top Notch...for multiple reasons. He…read moretinted my windows on my new car and not only did it take twice as long as he quoted me, but the job was done poorly in a few spots. The tint wasn't fit properly to the window so I had to take it back to get fixed, and again, it took over twice as long to do the work as I was told it would take. But that isn't even the worst of it....Brandon also apparently does various custom work to cars so I decided to have him black out my tail lights. He told me it would take him a little over an hour and he could do it when he fixed my tint. Four hours into the appointment I called him to see what was going on and why it was taking so long, at which time he told me the film they used "didn't look right" (defective apparently) so they took it off and he sent one of his guys into St. Louis to pick up some different film. Two hours later he calls me to tell me they can't do the job because all of the film is defective, but he'll order more and can do the job in a week. Six hours of my time, wasted. So I wait two weeks and never hear from him so I call him...repeatedly...he does not answer my calls OR call me back. I drive by his location fairly often so one day when I was driving by I saw him standing outside talking with a customer, so I pull into the parking lot and of course ask him why he's not returning my phone calls, and ask about the film. He proceeds to give me some runaround, saying that his phones have been down and he did not receive any of my messages. He also tells me that the film is back ordered and he should have it within the next week or so, at which time he tells me he will call me when it comes in and if I don't hear from him, to call him and he will finally get this job done. You can guess what happens next...I call, and call...and call and NO response. He completely ghosted me. To do this to me after wasting my time on multiple occasions is horribly unprofessional and, quite frankly, rude. I've literally waited over six months to write this review in the hopes that he would come around and follow through...but I guess those pesky phones are still down.

    Downen Signs - signmaking - Updated May 2026

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