My wife and I had the complimentary 30 min. consult. We were closing a business in another state…read moreand wanting to move it to Utah. We were very pleased with Jeff's knowledge and ability to help us understand the complexities... and simplifications. They will be helping me register my LLC with the State too. I get the vibe that they are a one-stop shop for all things accounting, which is exactly what we are looking for. We have found our new CPA!

Jeff did my taxes last year and did a review of my previous years taxes that were done through…read moreturbo tax. I ended up getting a far larger refund because turbo tax didn't lodge my taxes correctly. I highly recommend that you use these guys!

To all D2D sales people who are potentially looking for a service to help you with your taxes. Keep…read morelooking. These guys are a joke. They hit me up on my instagram told me they were better than the service I was already using. They set up a meeting and in the meeting they said we are amazing about communication. That is something you don't get at your current guy. So I took the leap. And everything since then has been an absolute nightmare!! First they started by setting up my direct deposit with their payroll system with ADP. Which doesn't seem like a big deal but what it means is now they have the ability to withdrawal money from your account with ease at anytime whenever they want. And better yet they will give you 0 warning when they do. The day before a huge trip I had $750 taken out of my account without warning. First they will act like it's not a big deal. Then they will give you a crap excuse and explanation and when you ask for an invoice they let ADP take the blame. $750 bucks is one thing. A whole other thing is the random $5, $7, $12, $89, $125 charges that happen like every week. At this point I'm so confused by what's going on that I'm calling and texting them trying to get to the bottom of things. And they let me know some of those are valid charges and some are accidental and will be refunded. With the last person I used for taxes they had me fill out a single page paper questionnaire and then they literally did all the work sent me the itemized invoices. It was simple easy and I didn't have to do any work. These guys. Will ask you to do a new chore every week on different softwares you've never explored. When you're doing the recruiting game and have no time for this type of stuff it's pretty frustrating to be told over and over that you need to do a bunch of chores for them. And God forbid you ever show any disdain for having to do all of this work for them. They will belittle you and tell you that it's not a lot and that it is all easy work. Yeah maybe if you went to school for accounting for four years dude. No my experience with these guys was absolutely horrible. I recommend everyone stay as far away from them as possible especially if you're in D2D. As sales people we pay people to take care of our taxes not to make us feel small, belittle us, shame us for not knowing how to run their complex softwares (that claim over and over again are so easy), or shame us for not having a crazy amount of time to do the ton of chores they give you, and then the worst part is all the random charging of your accounts, total lack of transparency and lack of itemized invoices. I have since talked to several accounts while search for a new one. I have let them read every message sent between me and these guys. These separate accountants have said that they believe it is asinine that TAG tax would use ADP for payroll on an LLC that employs one person. On a massive company it makes sense. They also said that they think it's crazy there are random charges that need to be refunded. I get that people make mistakes but it's more the lack of accountability and pointing the blame to ADP constantly rather than saying maybe it's our fault for using this payroll in the first place. This other accountant said that you don't need payroll that often and certainly not at that price. They warned me to get out while I could because these guys were not just overcharging me but actually running me to the ground. Bottom line these guys treat you like garbage. Talk down to you. Charge you without your permission. Run you for a loop for your money. It's ridiculous and no one should do business with them without reading this first. And I will make sure that the D2D space is aware of this scam before giving these dudes a dime.

This team helped to set up mine and my husbands LLC for our air bnb. It was super easy and a time…read moresaver.

After having been a Direct customer for over a year and a half, I just recently moved away from…read moreEagle Mountain and am glad that I won't need to deal with this company any more. Sadly, the internet situation in this city is a bit grim, as Direct is the only wired internet provider allowed to operate here; if you want any other connectivity options, the only way to do so is to go with Rapidwave or Digis, both of which are a little slower because they're dish-based. We were happy customers with Rapidwave, but a Direct salesperson came through our neighborhood in November 2011 with the promise that their Fiber-to-the-home service would be available on our street by the end of January 2012. Encouraged by this, we decided to give Direct a shot -- I mainly work from home and require a reliable and fast connection, so fiber was appealing to me. January came and went; long story short, Fiber didn't actually arrive at our house until March 2013. What's worse, the company didn't bother keeping us updated on what was going on until I made a fuss about it, after which I received one update giving a vague reason for all the delays. While we waited for fiber, we had to deal with the company's standard copper connection, which was unreliable. We were required to rent a modem/router combo for $5 per month, and it never worked consistently. There were some days in which our connection died five or more times. We had the tech specialist come out several times to take a look, and despite my multiple requests to receive a new router, they flat out told me that they were given instruction to not replace routers except as a last resort. In other words, we had to go through endless troubleshooting, wasting my time (and the tech's time) and prolonging the agony -- and they never did replace our router, because they couldn't determine with 100% surety that it was the source of the problem. After enough time, we just threw our hands up in the air and decided not to waste any more of our time even trying. Once Fiber did show up at our house, we took advantage of the faster speeds with a more expensive plan. While we could finally use our very own router, we continued to experience the same random outages -- oftentimes during the middle of the day, while other times we would wake up in the morning only to find that our internet had been down nearly all night. During one particular outage, I called their tech support line only to get a call center based in a different country, and the person I talked to had no idea what was going on, nor could he do anything to help other than tell me "there have been known outages in your area, our team is looking into it." No estimated ETA, no explanation as to what was going on, no way to check my specific IP for issues, nothing. He didn't even say goodbye when he hung up. (To be fair, I believe my call was technically after-hours; I did have a couple decent experiences with local tech support, who were able to check my IP for issues and give me recommendations on how to resolve my problems, but the repeat visits from their tech team without ever seeing any resolution to our issues was quite frustrating.) Needless to say, we were consistently upset with Direct in nearly every way: overall service, customer relations, tech support, etc. They weren't a reliable company to work with, we felt like we were lied to by the salesperson who promised us Fiber, the prices were pretty high (likely due to the fact that Direct has a monopoly in the city and only had a couple small dish-based providers to go up against) and I certainly couldn't refer any of my neighbors or friends to them. While I'm hoping we were an isolated case -- perhaps the customers in City Center have different experiences than customers in the Ranches, for instance -- we had enough horrible experiences with them over the last year and a half to convince us otherwise. The reason why I'm giving them two stars (instead of one) is because the data speeds were great when it did work -- but that's the problem: it didn't work for us as often as we needed it to. It's pretty sad when you feel like your smartphone mobile hotspot is more reliable than your wired ISP.

I finally left Direct Communications because they always have outages! Their customer service is…read morepoor! Always have issues with their internet! They think they can charge what they want and take advantage of the consumer because they Have Monopoly on the area in Eagle Mountain but not anymore Comcast is here and a lot better service and cheaper!

I hired Kory in June 2023 to help with creating an S Corp and taxes for myself. The first thing I…read moredid when I got access to the portal was upload my current Year to Date earnings so he could do estimated tax payments for me for payroll. He did create the S Corp for me. He did process payroll once for me for Q3 for the only employee I have, but I don't think he ever looked at my info to figure out payroll for myself. When I uploaded everything for him in January 2024 to process Q4 payroll for my employee and do my payroll he was a ghost. I texted and called him multiple times through the month to make sure he had everything and see if he needed any clarification to no avail. On the 30th I sent another text asking if this was going to be done by the deadline and he finally responded, saying that they'd get it done. Nothing was done, and he's completely ghosted me at this point. No response to texts, and phone calls ring once or twice and get sent to voicemail. I'm going to dispute the $1500 I paid him with my merchant and report to the BBB to see if I can recover anything, because at this point I'm going to have to pay all my payroll taxes for 2023 at once, AND the 10% penalties for myself and my employee that were never filed with the IRS. PLUS I have to hire and pay a new firm to try and make sense of all this and see if there's anything that can be done to minimize the fees for him not submitting anything. I cannot give 0 Stars DO NOT USE SMPL TAX.

Do yourself a favor and avoid using this tax preparer! We used his tax preparation services for…read moreover 15 years in good faith and trust. Then when we received an IRS notification letter about a gross error he made on our federal return, he would not return our emails or calls asking for his help in responding to the IRS. We have been told that we need to amend our tax return, at a significant cost, due to his error. He is completely avoiding us and his responsibility to correct his mistake. According to what the other Yelp reviewer wrote about him, this unprofessional behavior is a common practice for him.

I cannot say enough good about the service and care my husband and I received from Marianne Ludlow…read moreand her staff. To say she is thorough and thoughtful is a massive understatement. She thinks of EVERYTHING. Estate planning can seem daunting, but Marianne makes it easy, convenient and sustainable. I feel confident that we now have a plan that will take care of our loved ones and make it easier when we are gone. I truly wish we had realized earlier the risks we were taking by not having a solid plan in place! We would have done this long ago. And we would choose Marianne over and over again.

I had a very complex family will and estate planing that I needed to get done. I met Marianne…read moreLudlow and it was immediately clear how much expertise and experience she had concerning these issues. Not only did I receive major new & existing estate tax benefits, she was also able to organize it in a way that would make things easy for my family later on in life. I would strongly recommend her legal services to anyone wanting their family affairs to be organized in a detail oriented & personable way. Marianne, thank you again for taking that potentially stressful burden away from our family and turning it into a blessing for future generations!