We had a septic issue in our motorhome. Samual evaluated our issue as a malfunction with our pump…read more Our pump was running but not pumping. Samual did another check, advised us, we did not have a blockage. We made arrangements to buy the specialized pump and booked an appointment. Samual failed to attend schedule appointment without notification. After several missed appointment Samual sent his other plumber to replace the pump. The pump was tested with water and worked. A few days later when emptying our black tank the pump turned on but failed to pump. When we contacted Samual to advise of our issue, we requested the other plumber back. Samual advised he fired the plumber advising us the exact reason. Samual made an appointment to attend to fix the issue. No surprise Samual failed to show up and afterwards failed to respond to our numerous communications. We had to hire another plumbing company who attended and fixed the issue the same day. In the end our issue was not pump related. Samual cost us an additional 755 dollars plus a month living without that bathroom working for failing to evaluate the issue properly in the first place. Samual makes several claims on his website as guarantee 100 percent satisfaction but when we told him we were not satisfied he ghosted us. I'm left questioning whether Samual is even a licensed plumber? He has a very professional website but I found Samual to be extremely unprofessional.

Replaced my water pump 6 weeks ago with one so noisy it wakes me up at night even though it's in…read morethe basement on the opposite side of the house. I mentioned how noisy it was at the time and he assured me he would guarantee his work for a year if I wasn't happy. I recently contacted him to say I'd pay the difference for a better pump and he has completely ghosted me. $1500 wasted so it seems I have to resort to small claims court.

i have been in the service and retail industry for approx. 30 years. was in you charlottetown…read morestore with some issues about bathroom taps. this service was second to none. gentleman (owner,or sales manager) went outof his way to assist me and explain how to dismantle and assemble the taps. made me feel very comfortable. kudos to you guys john wisniewski

From the owner: From a very young age Blair dreamt of being a plumber. He grew up on a small mixed farm at his home…read morein Red Point. While watering the cows daily he thought of better ways to deliver water to them. He dug trenches, laid pipe and from that point on he knew his calling. He graduated vocational school (now Holland Collage) with his Red Seal certification and immediately hired his first plumber to start his very own business. Within 2 years he started his retail location and over the years the company has flourished into the largest full-service plumbing operation on the island.