This was a great experience!! I had to arrange for the taxi to pick us up at a specific location…read morebecause the canal station by our hotel was under repair. It was a difficult location up a narrow canal that was also occupied by gondolas, to get my partner and I and our luggage.
After emails with the home office, which were handled professionally, efficiently and considerately, we agreed upon a pick up location. Mrs Rodriguez from the home office kept me informed all the way until pickup and was very, very helpful.
The driver showed up right in time, coming into this narrow canal (& having to back out afterwards) and he was very helpful in getting our luggage and us onboard. He took his time getting us both on- and off-board (not easy considering I have restricted mobility due to back surgery!). He gut us to our spot in good to time, with a pleasant ride through Venice and out to Murano.
I would definitely recommend this service...