I've been posting reviews here on Yelp for 9+ years now, and I've used Yelp for as many years to…read moreresearch service companies and restaurants and stores. It's been an invaluable resource for me, as a consumer, to find reputable and recommended places and companies, and through the years, I've discovered some wonderful places and people this way. But once in a great while, through Yelp, I find a company or establishment that is so incredible, so stellar, I wish there were more stars to give them. My amazing real estate agents here in Vancouver, and in Seattle, are prime examples, as they went way above and beyond the call of duty for me and did phenomenal jobs and were incredibly genuine and professional and helpful and knowledgeable and nice. And so was Eli with DoorSmithbc. I initially wanted a free estimate from another reputable locksmith I found here on Yelp, but when I clicked the link on Yelp to get the estimate, somehow Yelp sent my request to three other locksmiths nearby too, so I could compare prices (as well as response time and overall responsiveness, IMO). Initially I wasn't thrilled, as I only wanted to contact the initial locksmith but, as fate would have it, I am SO LUCKY that Yelp sent my request to DoorSmithBC and the others, too. (The initial locksmith never even responded to me at all! One other responded with a price quote the next day, another responded with a slew of questions the next day and wanted photos of my existing locks, and DoorSmithbc responded within a few hours with a quote. And that quote was very reasonable, too). When I called DoorSmithbc the next day to ask a few questions, I got Eli on the line and, immediately, I knew this company was the one: he was so understanding of exactly what I needed, he informed me of all his credentials (including certified by the RCMP and more), and the more we spoke, I just intuitively trusted him. I noted that, in addition to some basic lock jobs and a repair to a non-functional latch lock on my balcony slider, I really wanted to get a deadbolt installed. He said he'd evaluate if that was truly needed when he visited as, oftentimes, it is not. (One of the other locksmiths flat-out quoted me "at least $200 to get a deadbolt installed". No ifs, ands or buts). I was relieved when Eli said that he would be the one who'd come by to do the job and we booked the appointment for the following morning. Later that night I had to reschedule the next morning's appointment as a conflict suddenly arose. I was really embarrassed. I called DoorSmith, thinking I'd get an answering machine (it was somewhat late), expecting to leave a message and hoping someone would pick it up prior to my appointment (scheduled for 9am the next morning!). Amazingly, Eli answered the phone. Does this guy never go home? I told him he should get a raise! I explained my situation and he couldn't have been nicer or more understanding. We re-scheduled for two days later. On the day in question, Eli showed up exactly on time, to the minute. He showed me his credentials (not sure if this is the law here in Vancouver, but it was reassuring to see). He did the lock job pronto and, after evaluating my door lock and door and frame, he explained to my why a deadbolt was not indicated. Here I was, expecting to spend $200+ for a deadbolt, and the locksmith tells me it's not needed and why, and he doesn't believe in taking advantage of his clients' who, he explained, are usually in a vulnerable position about their security systems. I was so impressed by this guy's integrity. Can you imagine, telling a customer they don't need something when they really don't, despite the fact that you could make some easy money by doing what the client asks? Eli fixed my slider door latch and made me extra door keys and the price was so reasonable, I kept asking him if he was sure that the bill was correct. I can't say enough good things about this company or Eli. I've already referred DoorSmith to all my friends and I will never use another locksmith as long as I'm in Vancouver.

Highly recommend! Friendly, knowledgeable and honest…read more Reasonable price with 3 years warranty.

My.uncles door broken down. I don't knowuc about the industry, and frankly, I'm not from the area…read moreso I don't know where to start looking for repair man. I found Joe and Ted on Google maps. Wasn't sure if it was real or not, a place in Rye so close the house. I gave them a call and they were extremely nice and knowledgeable on the phone. They came by for a free estimate. Since they had all the tools with them, I said that I'm fine with the repair. They were quick, efficient with extremely competitive prices. Hopefully we don't run into this type of situation again, but if we do, I know who to call.

From the owner: At Joe & Ted's Doors, we specialize in reliable, top-quality garage door services for both…read moreresidential and commercial properties. From new garage door installations and opener repairs to broken spring replacements and routine maintenance, our skilled technicians handle every job with care, precision, and efficiency. We work with all major garage door brands and models, offering tailored solutions that meet your needs and budget. Our team is committed to providing same-day service, honest pricing, and exceptional craftsmanship you can count on. Whether you're dealing with a noisy garage door, damaged panels, or a system that just won’t open, we’re here to help—fast. We pride ourselves on clear communication, dependable results, and treating every customer like family. At Joe & Ted's Doors, we’re not just fixing doors—we’re building trust. With years of experience and a reputation for excellence, we’re your go-to source for garage door service that’s done right the first time.

We have used Best Choice several times now and always get great service with a smile. Friendly,…read moreeasy to work with. No nonsense and great value, really appreciate these guys

I was extremely pleased with the service, quality, efficiency, and integrity of this company! They…read moresent Ben to do my job and he was extremely professional and knowledgeable. I would highly recommend this company if you are in need of garage door repair. Jon

Dondon doors were outstanding, from their prompt response to their timely and professional service…read more They were able to replace the broken spring on our garage door, replace the wheels, and tuneup the track so the garage door runs quiet and smoothly. They were very fair with their pricing and provided an agreed upon quote before proceeding with any work - no upselling! We were very impressed with their work and would recommend to anyone! Thank you.

Friendly service, very efficient and a fair price. Would definitely recommend don don doors for any…read moreissue with your garage door that needs fixing. Denis was very professional.

Recommended by a friend and now I know why. Mark provided excellent service. arriving at the time…read morehe mentioned (at the beginning of the time window which was 1 hour). Provided a very reasonable quote and told me exactly what he did and why the previous failed. Highly recommend.

It's one of those things you don't think about until it happens... one of my garage torsion…read moresprings snapped after the wife left for work in the early AM. I asked for recommendations from friends, and Yelp'd and Googled. Then, sent a whole bunch of emails requesting for quotes/estimates. I like to get everything in writing that's why my preferred method of contact is via email. There were a bunch of emails that went unanswered, including Mark's Doors. BUT, one name keeps coming up from friends recomendations -- Mark's Doors. He's also in Richmond, so I figure I'd give him a call instead and I'm glad I did. I explained my situation and he got me my cost over the phone. Unlike some, who despite providing a detailed description and photos, still feel the 'need' to come out to have a look and charge a service call. Got an appointment same day and he got my garage door fixed in less than an hour. No extra or hidden costs. Mark reminds me of my uncle, friendly and chatty. I would highly recommend Mark if your garage door needs repairs or servicing.

Alexander is prompt, very knowledgeable and experienced, and reasonably priced. He doesn't find…read moreways to upsell. He just did the job he was asked to do. You won't be disappointed. I wasn't.

From the owner: Why Homeowners Trust Defy Innovations garage door repair:…read more -Swift Response: Prompt service throughout historic and modern Vancouver neighbor-hoods -Straightforward Pricing: Detailed cost estimates with no hidden charges -Expert Technicians: Extensively trained specialists with local experience -Superior Components: High-quality replacement parts for durability -Local Understanding: Familiar with GVA's heritage homes and contemporary properties Our Services: - Garage door sale - Garage door repair - Garage door service - Spring replacement - Cable replacement - Garage door opener motor replacement - Garage door opener repair - Garage door panel replacement - Garage door Emergency 24/7 service Our locations: Garage door repair Vancouver Garage door repair North Vancouver Garage door repair West Vancouver Garage door repair Surrey Garage door repair Richmond Garage door repair Burnaby Garage door repair Coquitlam Garage door repair Langley Garage door repair New Westminster phone 6043285365

Very professional. I had the torsion spring galvanized, pulley replaced, install new heavy duty…read morerollers, double track rear torsion cables replaced and have the flush wood garage door repaired for $545. As of now, I have no problems with my garage door. I am very happy and as well J.Mac was very professional. They solved my problems and made things worked. As well they provided 3 years warranty on the springs and 1 year labour.

When I got home on Friday morning and my garage door only opened halfway, I was less than pleased…read more We called the first A+ garage door company we could find on the BBB - because the BBB is arranged alphabetically, it wasn't J-Mac. We couldn't get a commitment for Friday, and they wouldn't come in on the weekend. The next closest company on the google map was J-Mac, and they were happy to come out on Saturday. Jim was friendly and professional and had everything he needed to get the job done (including Wayne, and two guys are always more that twice as fast as one). Being the kind of homeowner who hovers, I hovered and they were fine with that (I stayed out of their way, of course). As they were wrapping things up I was talking about the great experience I had just had with Cown roofing, and I mentioned that I was impressed that the owner himself had come out on an evening to discuss the job and prepare a quote. It wasn't until I was settling up with Jim and I saw the last name on his business card that I realized it was the owner himself who was out at 9:30 on a Saturday morning making my garage door run again (and throwing in some advice and some preventative maintenance, gratis). In terms of price, well, as the full-star rating reflects, the price was both fair and competitive. Thanks, Jim!

Prime Garage Door replaced two door springs, some broken hinges and door rollers. Quote…read morecommunication was very quick. Steve arrived on time and worked quickly. He was polite with us. He recommended additional work, but it was very low pressure sales. Overall the quality and value was great.

From the owner: Welcome to Prime Garage Doors! With a commitment to excellence, we offer premier garage door…read morerepairs and maintenance services, catering to your needs with expertise and care. Prime Garage Door specializes in a range of garage door services, including installation, repair, maintenance, and replacement. We handle everything from fixing broken springs and cables to installing new garage door systems.

I liked that they were available right away and were able to repair my garage door quickly. The…read morehourly rate seemed high, though. The technician broke my light bulb and didn't offer to replace it.

They provided excellent and timely service and I highly recommend their services. They work "can to…read morecain't".