I cannot say enough good things about our experience with Peery Property Management and Hollis in…read moreparticular. From the moment we reached out to them about possibly renting one of the properties they manage through the end of our stay in Fayetteville, the team was so responsive to any and all inquiries and concerns. The property itself was top notch. We would have loved to have continued the lease, but my job took us to another city. The property was well-maintained and the few common issues that did arise were handled immediately and with no hassle. We were able to set up everything from rent to maintenance requests through their app, which made things so simple. Again, I wish we could have stayed. I would definitely rent one of their properties again.

Great business! Always come if a problem arise. Been under them since 2020.. You can always reach…read moresomeone

Update: We now have bats in the house that we can do nothing about. We so can't get in touch with…read morenobody because the property manager comes in at a later time.

Ace stole our money. As a homeowner, I would not recommend. They had renters in there that…read moredestroyed our home and eventually stopped paying the rent. Instead of enforcing the rent as mandated by the lease, they allowed the renters to do partial payments and took forever to evict them. They kept my security deposit and did nothing to use it to straighten my home that was left abandoned. Save yourself the headache and hire someone who cares for your property.

Sarrayyah was a joy to work with. She really cares for her clients an i appreciate her an the teamread more

Copied over from my maps review:…read more Just be forewarned that it's cheaper in the long run to just let them have your deposit instead of paying $800+ to get everything cleaned, pest sprayed, carpets done, ect.. Imagine paying that and then getting fined $300 for a few areas not being cleaned that could've been done in 10min. They also don't let you walk through with them for the inspection so you can address stuff, they just take a month to tell you they're cutting your deposit in half and there's nothing you can do about it. The manager I had was a complete moron, always having an excuse for things and I had to be the one to keep bugging her about stuff. She blamed being new, she blamed covid, she blamed contractors, ect. I was a VERY mellow tenant and only brought up big stuff like holes in the roof and water issues. The day I was supposed to move in the water was cut off because the manger screwed something up 'because she was new'. The house was NOT CLEAN and I was told 24 HOURS before I was scheduled to move in-- keep in mind everything I owned was already packed up in my truck and I had already closed my previous residence. So I was given the "option" of waiting until it was cleaned (with NO ETA) or I could move in and clean it myself and she'd issue a 'credit' WHICH WAS $20 DOLLARS, ARE YOU JOKING? They charged me $300 for the cleaning fee because some baseboards were dirty. $200 for a yard that I kept up and left looking better than 90% of the neighborhood (and it was FALL) As far as work orders, expect to wait 3-4 months even if you call in every week. Of course the manager tells you it's your job to be following up on it because they have too many houses to keep track of . For example I brought up concern about the septic possibly being full and having bubbling issues about 4 months before the septic overflowed and I had to deal with septic water in sinks and baths. Nothing was ever done about the concern and it was always 'well i have to check with the owner to see what they'll pay for' when there was sh**water in the bathrooms. The manager of course stopped responding to my emails, but I won't stop pressing now that they've stolen my money. This should be an eye opener for owners looking to utilizing their services as well: they don't care about the upkeep unless something is leaking, on fire, or falling down. Refer back to my mentions about work orders never getting done and septic flooding.

After my retirement from the army Top Bragg was a Huge assistance in a home for my family. They…read moretook special interest in assisting all my family needs. After a year at one location they were on point in finding us a keeper home in a great location. The Tram at Top Bragg care about their tenants and go to extensive lengths to satisfy. Top Bragg is an asset to the community by assisting Veterans and their families with care. Thank you for all you do! Thank you Mr and Mrs Parks, Darcy, Chantelle and Jose for all you do!!! The Davidson Family!

Latonia made my first home buying experience a walk in the park. She was incredibly professional…read moreand very informative. She took her time to explain each and every step and put my mind at ease. Mrs. Parks' professionalism and thoroughness set her above and beyond her competitors. From the initial conversation Mrs. Parks treated me as if I were family. I will continue to work with Latonia for future needs and refer her to anyone in need. 10 Stars

We couldn't be happier with our experience working with our realtor Lavern Robinson. She was able…read moreto sell our house for more than we ever thought possible, exceeding our expectations in every way. Not only was she incredibly efficient and knowledgeable, but she was also a pleasure to work with--always kind, approachable, and available to answer any questions we had throughout the process. We highly recommend her to anyone looking to sell their home!

My experience with Onnit Realty was horrible. We started with AJ, who left the company, and…read morereceived Nate as our replacement. Nate is the only reason why I am leaving a one star review, so if you get a different realtor you may have a different experience. From the outset Nate was indifferent to our needs and seemed only interested in selling a house. When we tried to get him to negotiate on our behalf he would reply with some excuse as to why he couldn't. In all honesty I have no faith that he actually reached out to the builder. When we viewed homes it was clear Nate did not do any research as he knew nothing about the house or the builder. The final straw is when I informed Nate that another builder was able to work with us on certain aspects of the home buying process. His answer was rude and unprofessional, telling us to go with them then. We ultimately decided to go with the other builder, DRB homes, because we got everything we wanted at the price we wanted and were treated with respect and dignity.

If there's one word to describe Trena, it's "superwoman". Trena is nothing short of amazing. When I…read moredecided to sell my rental property after the tenants moved out, I was recommended to Trena, and boy, did she deliver! I immediately appreciated Trena's action-oriented nature and forthcoming attitude. She went out to the property, took pictures, and came back with a report of its current state and what it would need to sell well. No sugar-coating here! I had a property management company from hell take care of the house for several years. Turned out that they let the house fall apart. The list of repairs that Trena came back with was extensive (wood rot, damaged doors, drawers, windows, carpet, etc). I was overwhelmed, but Trena had a wonderful way of assessing the situation, and figuring out what needed to be done. This is one of many of Trena's strengths. She always gave me a clear plan of action, made sure I understood what was going to happen next and went off and made things happen. This property had many problems and it left me so frustrated at times that I often wished it burned to the ground. Trena, however, always had a positive outlook on it. No matter what came up, she felt that it it could be fixed. She coordinated the work, and made sure that the contractors followed her top-notch standards. Through Trena's persistence, the house was finally ready to show, and she was able to find a buyer quickly. The rest of the process went smoothly, and Trena kept me updated on the status throughout the whole process. Words cannot express how utterly grateful I am to Trena and the time, effort, energy and care she put into getting my house sold. She went beyond the call of duty, and I would ecstatically recommend her to anyone who is looking for a real estate agent that will get results.

Trena is professional and dedicated. She ensured all of my home buying needs were met, even things…read moreI would not have known to ask about. Trena always treated me like her only client.

Outstanding customer service provided. Great communication and prompt attention to details. Have…read moreused Brown Property Group to manage my rental for a few years now and I couldn't be happier with them. I highly recommend them.

Our experience with this property management company was extremely disappointing, and I would not…read morerecommend them. Especially to military families who may be dealing with PCS timelines and already stressful moves. Communication and maintenance were some of our biggest issues. Maintenance requests were not handled within a reasonable timeframe, and we even had requests canceled without anyone contacting us or resolving the issue. At one point, our AC went out and the temperature inside the home reached over 90 degrees. We went multiple days before we even received a response. Having to repeatedly follow up just to get basic maintenance concerns acknowledged was incredibly frustrating. The charges were another major issue. We were charged for numerous small things, and they charge for the entire month on certain items even if you only occupy the property for a few days of that month. We were there for only four days and were still charged for the full month. It felt like there was a fee or charge associated with nearly everything. What was especially frustrating was being required to pay for cleaning when we moved out, only to find that the property was not actually cleaned for the incoming tenants. If tenants are being charged for a service, I would expect that service to actually be performed. As a military family, we have dealt with moving, renting, and property management companies in multiple places, and this was by far the worst property management experience we have had. Between the lack of timely communication, delayed maintenance responses, excessive charges, and issues surrounding the fees at move out, I would strongly encourage prospective tenants to carefully review every fee, document the condition of the property, and keep records of all communication and maintenance requests.

I met with several property Management firms to represent my property for rent. I received the best…read morecustomer service from this company! You would be surprised that they still value great customer service because it's becoming a thing of the past in Fayetteville. One bad apple can cost a company major money with bad customer service so I would highly recommend this company to anyone!! Give them a try.

Overcharge, prices are inflated, loose property documentation and then harass the homeowners to…read morere-submit document that are more than 5 years old. Poor record keeping and staff does not talk to each other. People they hire for lawn care are dreadful and flowers, never match an eyesore.

I just want to take the time to thank HPM for such a wonderful staff. I feel valued as a tenant of…read more9 years. I came to Homeowners as an active duty service member, now I'm a veteran. At a time when we are in crisis it is such a relief to know that I can depend on them when I have a question or request. Everyone is honest and amicable. I appreciate you always taking such good care of whatever my home needs and keeping me updated with everything going on in the company & community. Thank you so much for making sure that all the repairs and upkeep up my home are always in such spectacular working order. I especially want to thank the Maintenance supervisor for being a kind, professional & diligent man of his word. He ensured that the finalization of my work orders were done appropriately and that everything was in working order. I don't know what I'd do without everyone who ensures that my tenancy with Homeoners Property Management remain a happy, safe and beautiful. So thank you from the ladies at the front desk, the rental staff, my account manger and the maintenance department. Gratefully, K.D.

Beware: Property Owners Should Think Twice Before Using This Company…read moreWe've worked with this property management company for several years while owning rental property out of state. While they were reasonably effective at securing tenants and collecting rent, the real trouble began when it came to tenant move-outs--and that's where they consistently failed us. Costly Inspection Failures First Incident: After one tenant left, the inspection was rushed and insufficient. Damage caused by the tenants was never documented, and we had to cover repairs out of pocket instead of using their security deposit. Second Incident: Voicing our previous concerns, we were promised a seasoned inspector would handle the next move-out. While the inspection itself was thorough, our requests regarding damages were initially acknowledged and accepted. We were told we'd receive the full deposit and more--but without warning, over 50% of the deposit (equal to 1.5 months of rent) was refunded to the tenants. We only found out after the release. Ignored Damages We requested an estimate for cleaning due to the poor condition of the property. Instead, they hired cleaners without confirming--and paid for cleaning that we had already handled ourselves. We also asked for an estimate to repair a cracked bathroom sink, which had a chip and leaked. Their response? A vague claim that it would cost "around $60 to seal," without ever obtaining a quote. We had to replace the sink ourselves for $600, and again, none of this was charged against the tenant's deposit. Communication Breakdown & High Staff Turnover They stopped responding to calls and emails when we sought clarification. Over time, we dealt with a constant stream of new staff members due to turnover, which meant repeatedly re-explaining the same concerns to different people. It was exhausting. Final Thoughts Their lack of accountability cost us over $2,000. More importantly, they failed to advocate for us--the property owners who were paying them to do exactly that. If you're looking for a management company that protects your investment and communicates reliably, this isn't the one. I won't be using them again--and I strongly advise others to look elsewhere.

Another company had my rental for almost 3 months with no luck renting it, they don't actually show…read moreit in person but use a lock box. Because of this they don't get any feed back s and are slow to reach out to prospective tenants. I switched this one property to Mann and Myers and got it rented in 2 days as they show the property in person. They also had a few suggestions to have the property show better, it worked. They have managed it for 3 months but so far so good, and they rented it out at a fair market rate. The other company had the rent too low trying to make up for some repairs the property needed that they did not know about.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!