Pretty bad at keeping the line moving. Several employees just walking around with only one teller…read moreand a big line.

After waiting in line for about 20 minutes, with 2 people ahead of me and two tellers working…read morearound noon on a Monday, one teller just suddenly decided to leave for lunch, while the other was stuck with the same customer for almost 15 minutes. In the meantime the line just grew longer and longer, everyone waiting for the single poor overwhelmed teller to serve them. In the meantime a banker was just walking around and chatting, a guy claiming to be the new manager was just apologizing around without doing anything to really solve the problem, all this while the customers in line were just getting more and more frustrated. This issue has been going on for years, according to older reviews of customers dissatisfied with this location for the same reason - one teller working alone on a busy day. Avoid this location at any cost if you don't want headaches! By the way, when I got to the teller, she told me I had to talk to a banker, who will see me when he's ready. The chatty 'banker' guy who was hanging around was busy on his cell phone, so he didn't even acknowledge me. All in all, after about a half an hour of waiting, I just left ... Terrible experience!

Excellent wealth management firm that provides attentive detail to client's needs.read more

From the owner: Cornerstone Wealth is a wealth management firm that offers comprehensive advice to individuals,…read morefamilies, and businesses using a team-based approach. Our advisors and professional staff share a passion for helping others pursue their goals. Our unwavering commitment to independent advice, transparency, and accountability fosters client relationships which last for generations.

I am giving BOA 5 start for this location service. (Due to COVID many banks have long delays and…read morewait times so I am excluding that from this review. There is usually a 5-15 minute wait whenever I go.) Every person I have worked with is kind, friendly and helpful. The are always able to handle any request I go in there with. Additionally, if there is a way for me to do what I am doing in a simpler fashion they will l advise as well. I appreciate their help as they have shown some ways to mobile do things and save time. I would recommend to anyone and just advise there can be a bit of a wait at times. A note to corporate about this location is that they need to do better sound proofing. The shape of the ceiling allows for echoing and throwing of voices across the room. Specifically, the cubicle with no roof on the left hand side when you walk in. You can hear the conversations in that cubicle quite clearly in certain parts of the bank. The team in the bank has advised corporate but corporate has not taken actions to rectify. If I was discussing personal information in this bank I would insist on using one of the offices with a roof.

While reviewing banks I did stop in.The people were not as friendly as some banks and I felt like I…read morewas being drilled. Its a nice place but they often have a police offier outside and I always wonder why. They do have a drive up bank machine

Stay far away and save yourself frustration and money. They didn't understand what my attorney…read morerequested (a written request) and thought my attorney needed my consent (which they had) and they argued with me and refused to listen. When I asked for the name of the person to whom I was speaking, she hung up on me! Wow! Rude, incompetent, expensive...what more could you ask for in a financial service?!

I ended up not using anyone. I figured it wasn't worth the headache. Definitely not worth the fees.read more