I had a great first reading with Donna, and I was excited to work with her again in the future. I scheduled a second reading, and accidentally missed the call because I had an emergency at work. We rescheduled for the next day, at the same time I thought, but there was confusion about the time zones and I missed the call again. I tried to explain to Donna what happened and offered to pay her for an additional 30 minutes to make up for the wasted time, but she returned my money and refused to reschedule. She does not send invites or confirmations. Just an email exchange and a Zoom link. Most of the practitioners I work with use some kind of confirmation system, and I think this would help a lot. It's my mistake, but I am disappointed that Donna chose to terminate me as a client permanently. I left the same review on social media and was blocked. Blocking honest reviews just because they are not positive is unethical. read more