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    Dollar Tree

    4.0 (1 review)
    Open 8:00 am - 10:00 pm

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    4 years ago

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    Big Lots - Broyhill Fresno Cream sectional from Big Lots, with our crazywallpaper

    Big Lots

    (3 reviews)

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    Traveled to the Janesville Big Lots store to look for a new couch with my family-- we needed a very…read morespecific size and color, and comfort was a priority after living with a beautiful but uncomfortable couch for years. We found one that matched our style and size right away, the kids melted into it and we all agreed it was extremely comfortable with nice soft fabric. Amber was working that day, and she was very helpful in answering all our questions. Prices were marked 50% off, and while it seemed good, I do not always trust "huge markdowns" like this. It looked and felt like great quality, but we kept shopping around. For the rest of the day, we went to every other furniture store we could find within 50 miles, sat on more couches than I can remember, and were amazed at how uncomfortable so many of them were. In the end, we all agreed that first sectional we found at Big Lots was the clear winner, so I picked it up the next day. It was my first purchase there so I was able to get another 15% off, so while I was waiting for them to get it ready to load up, I looked around and ended up getting a bunch of stocking stuffers, a few Christmas gifts and a bunch of groceries. We also opted to get the insurance that will cover any accidental stains or damage for 3 years, even though there is a manufacture warranty as well. All the workers were respectful and most were even cheerful. I used the bathroom which I don't think was intended to be a public restroom, but it was clean and did the job. In total, I spent under half what most of the other couches cost, and that included the extended insurance and about $250 worth of gifts and groceries.

    I recently went to this big lots instead of the Madison local due to the larger store size and…read morebetter selection. I didn't anticipate the low quality of some of the staff! I was at the checkout and I was going to pay with my credit card, no problem there right? Wrong! The card reader has the security chip option activated and my card is a chip card. The reader constantly asked for a PIN number, my credit card does not have a PIN! I tell the girl that it's a credit card and not a debit card , she just gives me a dumb stare and says "doesn't it give you an option?" The girl working the register says for me to try it again and of course it again demands a PIN. She says "don't you have a non chip card or cash?" Unfortunately I don't! She flat out refused to call the manager to correct the issue or someone who knew how to actually work the card reader. All she would do is say "that's just how our machines work!" Umm, no that's not how they work! I was treated like garbage for not having a non chip card or cash on hand! Big lots, you have lost yourself a loyal customer thanks to your rude employee.

    Dollar Tree - discountstore - Updated May 2026

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