We have been insured by State Farm for decades and by Steve from the day he began as an agent. We…read morehave always been taken care of exceptionally well. I'd like to give a shout out to both Steve's office and particularly Vanessa, who helped us immeasurably during our most recent claim. With some kids still at home and some who have had to move back in with us (along with their kids), we have 15 people and two dogs living together. A flood severely damaged our home, and we had to find lodging for all of us during the repair process. Finding adequate housing was a major challenge, but Vanessa stepped up and took our plight to heart. She kept saying she puts herself in the shoes of those she is serving and does whatever she can to help. It was beyond true in our case. She pushed until she was able to effect a positive decision to get us into a hotel, working late on a Friday and calling during the weekend and first thing Monday morning to check on us. This kind of care and service is rare today, and we are grateful to Vanessa and Steve Paddock's office for being amazing!!!

Mariel is hands down one of the best people I've spoke to for anything online. She does an amazing…read morejob. She is efficient, kind, patient, professional, and respectful. She could be the instructor for customer service in any online setting probably in person too!

Great customer service with Sam, she was awesome And very patient with me. I recommend Advance…read moreAmerica!!

great customer service with Vanessa! she was very patient with me. I definitely reccomend advance…read moreAmerica

I've been an Alamo client for 10 years. The agents are kind and helpful. They send reminders when…read moremy premium payments are due.

Everyone was very friendly and Ivette treated me like family and answered all my questions, she…read moreeven helped me with my license plate issue.

Anita is great to deal with. She did an offer in compromise for me and got $68,00.00 of tax debt…read moreowed to the state of WI removed for me. It has given me a fresh start. She is now working to get $114,00.00 owed to the IRS reduced for me. A great worker and very easy to work with. T.G.

Anita is a true professional; she may not know all of the answers to all of your questions, but she…read moreis not afraid to say so AND find the answers you need - While she is very direct, I prefer that - She is a joy to work with.

Bill and his staff are some of the best I have worked with over the years. I would not hesitate to…read moresend anyone to them

I had an awful experience with Bill Czaja, one of your agents with an office located in Waterford,…read moreWI. He continuously made mistakes on my auto, home, and health insurance accounts. It was so bad I had to change agents and am very happy with the one I have. He called the errors he made on my accounts "a comedy in errors". This is extremely rude and he is an awful representation of your company. You are fortunate I didn't change carriers altogether.

Brian and Bill have been great to work with! I recently switched to State Farm from Allstate and…read morecouldn't be happier!

We saved hundreds of dollars a month when switching to State Farm. Bill and Brian are great and…read moremade the process very smooth. They are very welcoming and answered all of my questions. I know I am good hands with them.

With P.W. Kaiser being the insurance agent for our townhouse community for 30+ years, I thought the…read morebest way to make sure I had individual coverage for my townhouse that complimented the master policy they provided to our association was to work with the same insurance agency. Unfortunately, after a house fire, I learned that there was an extreme gap between what the master policy covered and the property coverage they acquired for me. The valuation of my kitchen, for example, will not even cover the cost to replace the kitchen cabinets I had originally installed from IKEA. When I switched to coverage with P.W. Kaiser in 2021, I provided a copy of my existing policy to Chris Tomek, which had $52,000 in building property protection. Chris stated in an email to me "I will advise how to save some money without sacrificing coverage." Unfortunately, sacrificing coverage is EXACTLY what Chris did by quoting policies to me that did not contain any building property protection or betterments clause. As I rebuild after the fire, I'm at the mercy of low valuations made throughout the unit which establish how much money I have for plumbing fixtures, HVAC equipment, doors, windows, sinks, and more. The out-of-pocket expenses I'm going to incur based on my decision to work with Paul W Kaiser & Associates is going to set me back significantly. I cannot recommend this agency to anyone.

Chris is an incredible guy. He got right on my job, and found a solution. Don't be stupid, give him…read morea call.

First rate tax preparer- will get everything in it can legally deduct and will do your taxes the…read morebeast way for YOU! Friendly people !!! Highly recommend Monika!!