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3 years ago
7/25/23- I would like to update my review. The store manager Tangela, personally reached out to me and sincerely apologized on behalf of the employee. She made me feel acknowledged and heard, which I appreciated very much. I did go back to the store with my children and Tangela made sure we had a pleasant shopping experience. She made it clear that this will not happen again to me or anyone else. I can see how much she truly values her position and this company. Thank you, Tangela. 7/20/23 1 star- This employee shouted at me and my 6 year old daughter when we walked into the store at 9:50 "FIVE MINUTES!!" When it in fact was not 5 mins till closing. She then proceeded to shout from across the store "WE NEED TO CLOSE!!!" After about 3 mins of us looking for what we needed. Then she followed us and continued to shout they were closed at 9:57 and that I need to hurry up. I started to record because she was scaring my daughter and making her extremely nervous and to also show how she was acting towards a customer that just needed to pop in for a quick snack and baby diapers. On my video you can hear her phone alarm go off at 10pm when I was already checking out at the register. I'd like to warn others about how this store treats their customers and how their core values mean absolutely nothing to them. This rude, and disrespectful woman should be ashamed of herself. What's even worse is that this isn't the first time this same woman has acted with disgust with her job. She always has an attitude anytime I've visited this establishment. Shame on this store for continuing to allow her to work here. read more
More info about Dollar General
8745 OLD PEARSALL RD
San Antonio, TX 78252
Directions
(830) 328-4524
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Hours
Outdoor Amenities
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