Excellent in credit repair, I highly recommend it. Works…read morefast, and very good customer service. They also help build your credit if you don't have credit history

Had to wait 30 min for a notary public. Only reason I didn't give one star was because it was…read moreslightly after 6pm when they had closed. But, in order to run a better business they must have better customer service. Hopefully they see this review and make an adjustment.

DO NOT USE H&R BLOCK!…read more If you are fairly knowledgeable about spreadsheets, you can literally do a better job than H&R Block. I have been working for over 32yrs. This my 1st time using H&R Block, basically because it advertised an affordable price and assurances. Both proved to be fraudulent and I probably would have come out better preparing my taxes myself. 1st the $89 advertised is a complete scam to get you in the door, but I guess I will blame myself for not paying attention to the fine, fine, fine print. My tax return came to well over $200. Which is less than my previous tax preparation company but I also received nearly $3000 less than I have ever received in two decades. 2nd it has been well over two months and when I inquired about my State Refund, since I received my Federal Refund well over a month ago I was told to contact the State on my own behalf. So basically all that protection and assurances they advertise mean nothing because when I am concerned I was told that's between Me and Uncle Sam. So in the end I should have paid what turned out to be the extra $100 and had my taxes prepared by my usual tax preparer and possibly I would have gotten a larger refund as I have for nearly two decades and the measly refund still hasn't arrived and I have to go advocate for myself. I WILL NEVER USE H&R BLOCK AGAIN and I have shared my experience with all my family, friends, coworkers and anyone I may come across during the tax season. Shame On You H&R Block Signed, A Very Dissatisfied Customer

So like many Americans, I had to get my taxes done. My friend gave me a business card for Lauren…read moreGraham. Compared to last year, I expected to get very little back. I entered and was quickly seated at Lauren's desk. She was very professional and she asked me several questions and walked me through all the tax questions. Finally we finished and i received my refund. I got back more that i could have expected!

Don't bother wasting your time. Mr. Sintim lacks common sense and you will end up paying in the…read morelong run. He was reported to authorities. H&R Block would do a better job , is probably cheaper, and is an actual office not his apartment.

I've been to this location several times always on a weekday. Staff here is nice and II've that…read morethey have the coin machine and a drive through area for deposits. Plenty of parking here too.

Since the 90s, I remember accompanying my parents to the bank and we would wait and sit in the car…read morefor hours. The teller lines would take about 45 minutes, on your feet, no chairs, and to speak with customer service would be about two hour minimum wait. The pros of this credit union are great interest rates on loans but cons are too long for this post... This particular branch is trash, at least the employees who have migrated and decided to stay at a job they clearly act like they don't need. Going to this credit union will take a full day and it should not be like this. I feel bad for the elderly/hardworking seniors who have to put up with losing so much time because they are not computer savvy to explore other banking options. Now that this branch moved inside Bay Plaza itself, I experienced an unprofessional, I'll mannered service employee who gave me permission to write her name, MRS.CLAUDINE, for being incredibly unempathetic due to the wait even after I have a scheduled appointment, lacked eye contact, had no regards to my concerns... CLAUDINE needs to be awarded updated training on how to interact with ALL customers/members ... This is what customer service is.

Personalized tax service with individual care.read more

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Super helpful and friendly, and got me the best return I've ever had - what a fantastic combo!read more

Wanted to have a document notarized and needed to see if a notary was in but no one answers the…read morephone at this branch, nor at the main customer service number. Even the chat was unavailable. Would be hesitant to place my money in an establishment that's tough to reach unless I can get there in person.

Simply put: Took out my first accounts with Amalgamated in 1980 when I arrived in The Bronx…read morelocation. I've had three accounts since then and it's now 2016. Retired and relocated to Louisiana in June 2016. The process of purchasing a home can be challenging, especially in a different state ~ the personnel at The Bronx/CO-OP City location were extremely patient and helpful when I had to have funds transmitted to my closing in New Orleans. I must particularly thank Nancy Rodriguez who was particularly kind & patient. She made everything I needed seamless and easy. NEVER once, in all those years have I had any issues with Amalgamated. Thanks.