Well what can I say, Myself and my girlfriend visited rob at his home and he went over everything,we thought it was perfect so said yes we will do it can you send us the forms etc and we can get it all sorted out. he sent us the forms on Monday saying he is holding the dates for us this week and can he have them this week. so i ring him Thursday to go over some details on the forms to make sure its all done OK, tell him I will complete them tonight and email them to him tomorrow (Friday) and pay the deposit or possible the full sum as it would be due 2 weeks later anyway. I come into work Friday to an email stating:
Michael,
I have taken 3 booking tonight for the dates you wanted and unfortunately we are now booked for August.
best of luck
thanks
Rob
WOW- is this guy serious. after I spoke to him yesterday that very same night he took a 3 day booking and cancelled our 2 weeks which he knows I was paying for on the Friday and he has told me he is holding for me, please see below:
Hi Michael,
Friday night is fine although there will be a charge of £30 to cover the additional board.
If you could arrange for the deposit and forms to be sent this week, I would appreciate it. It's just because I have held this slot for yourself.
Many thanks
Rob
So holding a slot doesn't mean holding a slot at all, it means he will just take another booking and then just email me saying "best of luck".
Well I wouldn't recommend him to my worst enemy if this is how he treats customers. read more