DO NOT GO SEE THIS PERSON…read more Quoted me a one hour labor time on the job which ended at 3 PM. Text me at 3:10 when I'm almost at his house to pick up the scooter and he tells me he needs til 4. Ok, so I waited. I arrived at four and that's when he starts working on the scooter. He immediately fucked up the rims so much that I can't use them anymore and then said he wasn't able to change out the tire. It was just a simple tire replacement. I brought the new tire. I get home to discover that he SWAPPED my UPGRADED 52V battery for a shitty rental scooter battery. I texted asking for a partial refund and he responded with expletives and rude insults about me being LGBTQ. Class act. That'll do it.

THIS GUY IS A PREDATOR. I gave him a bad review before on Google. This clown actually snuck into…read moremy workplace and damaged my scooter the same way I asked her fix it. Gave me another flat tire pinching my valve stem.PETTY AND SICK. He left me a roll of tape to fix it. I think I'll just fix it myself BUT the tape should help this one STICK a little better

$218 for a simple tire change, no tires bought and rims already off the motorcycle. Take your…read morebusiness somewhere else.

They had the exact year, make, model, engine, color, and configuration of a motorcycle that I was…read moreresearching and looking for so I bought it from Pete's Baltimore. The price was fair (other than fees). But the experience could've been better/more. Their fees are higher than other shops, and they don't flex/waive any of them, nor tell you what the fees really cover. Other shops know they can be flexible because a positive experience means they can make money back in the long term from related additional purchases or return/loyal visits. Pete's didn't seem interested in any of that. It was a very much one-done transactional experience.

A car shop with technicians that actually care and you can trust. The owner is very personal and…read moredirectly hands on

This is going to be long because I want to be fair and detailed. I went in to have a few things…read moredone on my '07 Ducati S4RS and it took an excessive amount of time by anyones standards. Especially considering that Brian(Kundratic) was taking in other bikes and completing jobs on them while I was still waiting around. This was a project I had been planning for a year and I was pretty patient, but 4 months for a paint job, powder coat, ruined fender, and rear sprocket/frame slider install is ridiculous. It wouldn't have been so bad if I had not seen other bikes getting done while I waited and if Brian didn't have such a terrible attitude towards getting anything done on time and getting good workout out of his paint subcontractor. For the $5k I spent here I had to go somewhere else to have some of their work corrected. I'll explain my experience with each of the things I had done below. Paint job: Paint job seemed pretty pricey @ $2,200 for tank and front/rear fender. (2 colors, 2 black numbers, and some pinstriping on a sportbike. Also had 2 decals put on the gas tank) Paint came back wrong TWICE. First time there was red that bled under a pinstripe into a white field, second was bubbles under a decal. The bubbles could have been there when the paint work came back the first time but Im not sure. Either way 2 issues that the painter should have caught before returning the work. Brian doesn't do the paint work himself and he sent it back the first time. It came back a month later with bubbles under one of the decals, the one on the other side of the gas tank looked fine but I was told by Brian's painter up in PA (skip something) "we don't warranty decals provided by the customer". My question is if you see an issue why wouldn't you tell me so I can get new decals to you instead of producing a shit product and blaming the customer? Through all this back and forth Brian was more concerned about Skip being upset than with me getting a good paint job. I had to go to another painter to fix this a-hole painters work. (He deserves that description based on my email conversations with him) Rear fender: This will be hard to explain without pictures but suffice it to say this could have been done MUCH better. I had a rear fender for a Ducati sport classic 1000 that I wanted to have cut to fit snugly around the tail end of the seat the way the S4RS OEM rear fender does. I could have done this myself but figured why not have Kundratic do it as they are doing everything else. Brian ended up making the cut too wide and left a .5" gap between the seat and the fender. When I asked him about it he just said "I can fix it, its just time" explaining that he could fill in the gaps with fiberglass but he would charge me for the time. If he hadnt messed up the template and cut it too wide in the first place it wouldnt need to be fixed!! Powder coat: I needed to have each side of the engine cases powder coated black which obviously required removing them and replacing the seals and gaskets when the powder coated pieces were reinstalled. Instead of ordering the parts himself, I had to order them from Pete's Cycle. (The other shops I went to for repairs said they would have ordered the parts themselves as that is part of their service) the powdercoat job was fine and the reinstall was done well. But the attitude in getting the work done and the speed at which it went sucked NET NET: I had to dispute several charges with my credit card company over 2 months to cover the cost of paint repair and to get compensation for the ruined fender. For a bad attitude, slow work, and no concern as to whether not the customer is treated right, or to turn a dream project into a nightmare, go to Kundratic Kustoms!

Called and was flatly told they couldn't service my bike because it wasn't a Harley. Sorry for…read moreinconveniencing you.

I've been a HOG chapter member for a couple of years now, and this dealer treats everyone as…read morefamily. I recently was in an accident nearby, and the staff was on scene trying to help in any way possible. They even offered to take my bike into the shop and hold it for insurance. They also took calls from my family asking for any details. These are just the icing on the cake. The dealership has a great selection of bikes with good deals (much better than other nearby dealers) and a great parts/clothing selection. But, with any dealer, the staff makes the dealer a home. And I've found my new home dealer.

Bought a motorcycle in May of 2022, still happy with that and it's all good, have been coming in…read moreevery couple of months and was just in recently and didn't recognize anyone, looks like a completely new staff within the last year.

Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

I booked an appointment for service to my snowblower. When the tech came, he started working on it…read moreand then told me I needed a new choke switch. Never once said anything about anything else. Got a message saying I needed the choke switch and a new carb. The service PM I was getting was a full service. Oil change, spark plug, carb cleaning, belt inspection, etc. The choke switch was replaced and new carb installed. Tech told me via text that he was done and machine was running good. Upon coming home from work, I started looking over machine. Oil was black, spark plug was rusty (so never changed) and the bolts to the cover were dusty so no inspection was completed. When I sent pics, I was told that he didn't change the spark plug bc the machine ran good. They offered to come back but at this point all trust was lost. I paid for the parts but that was it. Yes, the machine starts good but after using it during this snow, the carb is leaking fuel and it does not throttle up at all so were there any adjustments made. I have to stay in #1 and go very slow. To top it all off, I went back and saved all my ring footage and watched what the tech did. Let's just say that the footage don't match what they told me was done. The owner told me that I didnt need to pay but I wanted to pay for the parts as I'm not that type of person. The reason for the review is because how many others do they do this to. If you pay for service, you should get the service you paid for and not what they think. Now I need to take it somewhere else to get it fixed correctly.