Helpful staff on the counter, but often wait for work to be done. Can often be busy and long waits…read morefor fitted of products

As the other review says, you can wait a while to have locks fitted as they are busy. This said…read more when my husband accidental locked me out the house last week they sent someone over in 20 minutes. I would say they're a very honest and reliable company in what seems to be turning into a cowboy infested trade.

I said I'd come back to update my review in a year or so - and that was back in 2011 - oops!…read more Recent experience is that this company is not only efficient, but exceptionally honorable as well. Service continues to be all one could ask for, polite, efficient, and prompt. I had solar panels fitted by another company with the same owners - "Ideal Solar Solutions," which ceased trading and went into liquidation when the Government pulled the plug on Government subsidies. I discovered this when I had a problem with one of the components, and I was unable to contact them, and phoned Ideal Alarms for information. They are a separate company, with no legal obligation to help - and yet they honoured the guarantee of 'Ideal Solar Solutions.' As I write this, their installations manager is replacing the faulty component at my home. To find a company that is not only efficient but also does what they feel is RIGHT, at their expense, when they are not required to do so, is rare enough that I felt I should leave this comment - exceptional and impressive!

I found complaints on the Internet, saying that they cold call telephone numbers that are on the…read moretelephone preference list, and that their sales people always say they are offering a special deal get the alarm system for free, just pay for the installation and the monitoring service, and the the price is higher than others charge. This is to correct the balance I feel very positive about the company. Well, maybe I overpaid I didn't get competitive quotes, but I must say that up to now I've been very impressed with the quality of the company. OK, yes I was cold called by phone despite being on the telephone preference list. I'm still very pleased with the service I've had. A few years ago, due to a fault, our old alarm system was going off continuously for several hours and absolutely no one responded! As it happens, the cold call from 'Ideal Alarms' came two days after an alarm went off in our road. I phoned the police, and was told the 'it is now policy' not to respond to burglar alarms, unless there are other 'untoward signs'. So they timed their cold call perfectly I was definitely in the market for a monitored system! OF COURSE I realised that the 'free system, just pay for the installation and monitoring service, we only have 4 systems to give away in your area' was a sales pitch you'd have to be a bit naive not to However, it was within what we could afford, and we decided to go for it. The salesman, Tim, was polite, pleasant, and apart from keeping up the ridiculous pretence that we were getting the system for free, was a pleasure to have in the home. Definitely NOT a hard sell The installation engineer, Barry, arrived promptly, and worked professionally one could not ask for a more pleasant, polite and professional manner. He worked quickly and efficiently, and cleared up the small amount of mess as he worked. Since then, there has been one small problem with the system they had an engineer out to us in no time! Better still, he was obviously very competent and professional. I guess the answer to the price question is this: if you want cheap security, and are NOT looking for excellent service and a reliable, professional company, don't buy a Rolls Royce! For me, the security of my home is not something to stint on I'll probably leave another comment in a year or so, when I have some experience of the system in operation so far, I'd definitely use them again top quality service!

We recently moved into our new home and felt it necessary to have a new burglar alarm fitted. We…read morewere extremely happy with the high standard of customer service that we received. We would highly recommend their services.

From the owner: Assegai Security Solutions have over 10 years experience in providing security systems to…read morebusinesses and homeowners across Bedfordshire, Buckinghamshire and Northamptonshire. We have a range of security systems including alarm systems, CCTV and much more. We also provide a bespoke service which is designed to suit your location. For more information on our products and services, please contact us today.

I have recently upgraded my video system in out shop, i needed help selecting equipment. ADCB…read moresupplied information and subsequently i purchased a Samsung SRN-1670D. The equipment arrived quickly and the few remaining questions i had were answered quickly and efficiently. I would recommend ADCB to anyone who needs new security equipment. They are very responsive to customer needs and very helpful with questions. Good people!

From the owner: ADCB Ltd are a company come together with staff having more than 20 years of experience in the…read moretrade. We can offer you anything and everything that is linked to Security with the Expert advice from AOV Window, Fire Alarm, Intruder/Burglar Alarm, CCTV and Security Cameras, Clocking System and much more along with the Installation System.