In short, AVOID,AVOID, AVOID!!!!! INSTALLERS DAMAGED MY…read morePROPERTY and the owner took over 5 months to attempt to issue me a refund for a low-profile microwave that installers were not able to install. In August of 2025, my wife and I bought several kitchen appliances from the now defunct Morehead City location. Once we finished our kitchen renovations, we scheduled delivery. We found out the staff that sold us the appliances left. We were given a contact and ended up getting our appliances delivered in October of 2025. Right off the bat, I realized the installers were inexperienced and lacked attention to detail. They dropped the microwave right on my brand new quartz countertop (thankfully just left a smudge that wiped off), drug the dishwasher on my flooring, without having any regard for my home. The kicker is that they drug the refrigerator up my deck using a dolly, smacking each step one at a time. Lastly, as they maneuvered the fridge inside, they drug/scraped my newly built deck by dragging the dolly sideways with the fridge, damaging several portions of composite decking. They were not able to install the low-profile above the range microwave and they told me they would find another unit that would fit... I was told explicitly they would call me the following business day. They never called, but rather someone from the store/one of the installers called me almost a week later to ask "how the installation went".... Um hello? Either way I made them aware of how badly the installation went and how I was not called with a replacement microwave. At this point my wife & I got in touch with a manager (also now no longer with The Appliances Superstore). The manager had no idea about what took place and assured us everything would be taken care of. Specifically, he attempted to make arrangements to meet us at the property. However, it never happened due to scheduling issues (we live full-time in central VA). As of now , March 2026. I AM STILL WAITING ON A REFUND!. And the owner refuses to help me at all with any damage done to my property. The kicker for me is that the owner is an Instructor at the ECU School of Business and has deplorable communication & business practices. So if you are needing appliances in the Eastern NC area, be sure to get your appliances from Lowe's or Home Depot instead.

I ordered a Fridgedaire package with a GE refrigerator. They delivered the wrong one, but after I…read morecalled and reported it they made it right and brought out the correct one the very next day. Perfect transaction and prices cannot be beat!!

Great service and professional work. Andy is so easy to work with and willing to go the extra…read moremile. So happy to have them close by. I highly recommend for your appliance needs.

Great washer I bought from him even gave me a 30 day warranty helped put in our vehicle! Great…read morewith communicating! Great honest guy.

Purchased a refridgerator in GV to be delivered to Atlantic Beach they said - no problem. They gave…read morea delivery window so went to the coach. They FIRST supposed to be there on Friday between 1 - 5. Delivery showed up but the installers said they need us to cut the water off because the pipes were copper. Fine - took 2 minutes. In this two minutes they had gone across the street for another delivery. 4 HOURS later, they still weren't back. Delivery driver said they had something to do that night so - they left. We got on the delivery rotation for Saturday - no show. Then we got on the rotation for Sunday. They finally showed up EARLY, which was fine but we had to hightail it back to meet them. Suggestions: BE ON TIME. DON'T OVERPROMIST AND UNDERDELIVER. WHY HAVE 15 DELIVERS ON ONE TRUCK IN ONE DAY. DON'T lie. Lowes - DO BETTER! we will never buy appliance from Lowe's - NEVER.

I went into Lowe's hoping to buy a new range. only one person in the appliance section. people were…read morewaiting. I tried to find out about buying an induction range. the young fellow in there on October 2 2024 Knew zilch about any of the ranges. A 10 year old child could have done a better job. He kept looking on his phone device and then told me to look up things on my computer at home. he knew nothing regarding delivery or installation . So disappointing going in that store. I will find a Home Depot and see if they can help me.

Bought and paid for 5 appliances from them in Jan 2025--started having issues with the dryer not…read moredrying last weekend. Service guy came out today, said the installed left too much vent pipe attached, removed it & told my husband they don't go underneath the house to correct any issues under there. If it was installed correctly, there wouldn't be an issue. Husband is not physically capable of doing these things anymore, that is the reason we had them do the installation of all the appliances in the first place. Buyer Beware

My family has bought appliances and TV's since Malcolm ran it. I liked supporting a local…read morebusiness. I bought an upright freezer and called to have the insurance added around 5 months after we purchased it. Freezer broke at 3 years one month. Found out that they never put our insurance through and we are out of luck.

First I'm sure Ferguson Bath, Kitchen & Lighting Gallery is a good choice or they would not have so…read moremany locations, however DO NOT book an appointment with LUCAS STANGL -Showroom Consultant at the Yonkers Road location in Raleigh NC. Had a 12:30 appointment checked in with the receptionist at 12:20 he did not acknowledge myself or wife until 1:00pm? Lacked a sense of urgency, salesmanship, & then referred us to Kitchen & Bath Galleries in Raleigh for our master bath remodel? Total disrespect for our time , rude & unprofessional!

Great experience. We had been planning to buy a high end gas range from Ferguson's main nearby…read morecompetition (the one across the street from the VW dealer). We had already picked it out, but were waiting for Greenville Utilities to complete our gas line installation. When the gas line was complete and we went to pay for the range, the other place greeted us with rudeness and unprofessionalism. So we went to Ferguson. We were treated with genuine courtesy and appreciation. In 15 minutes, our transaction was done.

So, I went in trying to find 2 springs for my dishwasher. I explained to the silver haired fellow…read morebehind the counter that whoever installed it left no room for removal if any repair had to be done and I did not have paperwork nor could I move to get a look. Before I could even get finished he started with I need the model number. Repeated myself again and he said it was impossible to find the spring without the model number. I told him I had looked into this and there was only a few types and if I could just have a look I could determine if that would work pretty easy. He then started in about the type of person that didn't keep the paperwork and that's the only way he could find it .I asked again if he could please just show me a spring and again I got to have a model number. What ever happened to a little customer service. Could not just go get a few to let me look. Just lazy!!! I just walked out just to hear him still saying he needed a model number.. I then went to another store told the young lady the same thing , she actually got up ,got a few springs and watta you know. Found them. 2 minutes.. No model number only a little effort. And a smile She didn't care about a model number , just wanted to help.. So if you need some help at D & L Parts , don't ask the silverhaired guy that wont get off his ass.

Spoke with Vicky about a dryer part I needed. She was extremely helpful, polite & courteous. I…read moredrove from New Bern, NC because my local appliance repair store Tidewater Appliance would not even talk to me about selling me a part because they didn't sell the appliance initially. My part was kinda pricey but after realizing that it wasn't a common part I would say it was a good value. My original Electrolux part lasted 17 years.

Pair Electronics supplied and installed TVs, Sonos, Eero wifi, and security system for our townhome…read moreand they were awesome. Highly recommend.

Thank you to Tony! This guy helped furnish my new home! And he was very knowledgeable on the…read moreproducts in the store. Truly a gem!

I've been a customer of Furniture Fair Greenville, NC for many years, buying numerous items…read more Always took advantage of their sales and finance offers. Up until my last purchase when I was treated like they were more interested in their bottom line than resolving a problem and keeping a good customer. That is too bad, for them, and for me. I purchased a Corinthian power reclining loveseat on November 29th of 2021. The loveseat was on display at the Greenville store, so I was able to check out the power reclining feature and to see how comfortable it was. The loveseat appeared to be of very good quality and well made. So, I made the purchase and picked up the loveseat from their loading dock the next day. I set up the loveseat in my family room and was very pleased with my purchase. So, over the holidays the new loveseat was used by myself and my wife, and we loved the power reclining feature. So maybe the defect was there all along, but I did not notice until I was having trouble with my back. What I realized is the seat cushion on both sides did not have ample support and the seat cushion would sink lower on the outside when sitting. So, when you sit down, your upper body would be leaning to the outside instead of up straight, and that is why myself and my wife were having back trouble. To alleviate this issue, we would put extra cushioning on the seat to the outside. I felt like this was a manufacturing defect, so I contacted the store in Greenville on January 6, 2022, and was given the phone number for the Jacksonville store who takes care of all repair and replacement issues. So, someone came on January 19th to check the issue. On February 14th, I was contacted by the repair department and was told that new mechanisms had be ordered and will arrive in 2-8 weeks since parts are coming for overseas in a container. This was not the ideal situation for me, having made the purchase of this loveseat for $1800 and I also had purchased the 5-year protection plan. Over two months later on April 25th, having not heard back, I called and was told the parts had been delayed and would be arriving "shortly". Not happy with this situation I contacted the salesperson and the sales manager but had to leave messages since neither were available. Never got the first phone call from either. I guess they don't deal with problems very well. It appeared to me they saw me as the problem and not the loveseat. On May 18th I called and checked for any progress in getting the parts and was told it would be two or three weeks. Finally, on June 21st the loveseat was picked up to be repaired at the store. On July 23rd I heard back that repairs have been completed and delivery can be scheduled back to my residence. At this point, I went to the Greenville store to check to see if the problem had been resolved. Was not surprised to find that nothing had been done to resolve the issue with the seat cushioning. I talked to the sales manager and was told they had done all they are willing to do. I would not get a refund so I could buy another loveseat in the store or just a simple exchange for one that did not have the problem. Was told this issue went all the way to top management and any refund or exchange was denied. Just a side note.... I had planned to buy the entire set including the sofa and single recliner, but I could not do business with a company that treats a customer like I had been treated. So, the bottom line is that Furniture Fair did not resolve the issue, and they have lost a good customer who has bought thousands of dollars of merchandise over the last twenty some years. And I really enjoyed going there. Sincerely, Lewis Miller

New to the Ollie's brand I love the store as a franchise. Good stuff cheap, good value and good…read moreproducts. I love walking through the store to see what else could I buy today. Negative however, is the store can be slow and not organized as much as I have seen in other Ollie's locations. Wish the store was better taken care of, and hope one day we get to see it thrive more.

I've always found the employees friendly and helpful. You need to give yourself time to shop in…read moreOllie's, there is so much merchandise to choose from and it's always different.