Gorgeous jewelry and nice citizen watches. They even had womens citizens that were less than 30 mm…read moredials. Loved it!

Fagan Jewelers used to be a wonderful jewelry store. Now they are very unreliable. They have…read morethousands of dollars of my jewelry that they said has been repaired. Every time I go by there to pick it up during their posted limited business hours, the place is locked up. I've tried calling and the voicemail box is full, so I can't leave a message. What has happened to this place?

I was shopping around for some 925 silver chains and had the best experience here. As soon as I…read moreentered, the owner welcomed me and brought me to the selection. After inquiring my preferences, he grabbed a beautiful 8mm Figaro chain which wasn't on display at the moment. This man gave me a great price on the silver (much lower than chains online) and hit my new Figaro and curb with the ultrasonic. I will definitely be returning!

Highly recommend. Honest and will be going back to sell coins and more gold. Leo is Great!read more

I was frustrated with various sellers' and buyers' businesses that advertised as gold and silver…read morethat buy or sell jewelry and coins of those precious metals. few competent or reasonable pricing. At last, I came upon the folks at Phoenix Jewelry, Knoxville, TN. mid-morning Tuesday 3/17/2026. They quickly arranged for a visit at 12 PM after I indicated I had coins that I wished to sell. I was met immediately on arrival. Very professional and thorough gathering of data on my coins. I was surprised and happy with the price they could offer. It was better than any of my prior inquiries of other jewelers offered. I will use any future coins or jewelry either for purchase or sale to first ask Phoenix Jewelry. In point of fact, I am considering a mid-summer visit with the good folks at Phoenix Jewelry. JRB

Great service great people great layed back atmosphere. Good ole southern hospitality. 5 star all…read morethe way.

Great service. We're not the most gun savvy people especially here in Tennessee. Nevertheless, we…read moregot good service at Cross Roads Firearms. We were allowed to freely look at all of the guns we wanted to look at. They didn't act like they were better than us or anything like that. The guy who helped us was knowledgeable and very helpful. We ended up leaving with everything we need and more. I will definitely come back to this shop when I need more ammo or want to buy another firearm. Decent parking lot but it can be tough getting in and out when Broadway is busy. Plenty of parking spots though. Would recommend Cross Roads.

Professional and knowledgeable staff. Great selection of firearms and accessories. Prices are about…read morewhat you'd expect.

I wanted to buy my first Kimber and I found it at Smoky Mountain Guns. It was really busy and I…read morewaited a while. One rep, a fat kid with a spotty beard, came in. I asked him, while he was sat on a stool drinking his coffee, where this specific model was. He pointed to a display case across from him and said go look there. I checked but could not find the model, while Slim sat on the stool, holding an AR and talking to a guy about suppressors. Enter Russ. He was a pleasure to deal with. He checked the display case but could not find the model. He then checked the back room, twice and finally found the model I wanted. Every thing else about the purchase process was a breeze. Russ was very diligent and professional. He took his time to insure this was the handgun I wanted. Due to Russ and not Slim, I will purchase from Smoky Mountain Guns in the future.

Hello! Use to have a great selection but they have been…read morerude to me and some friends and they have made fake signs for moving sales Cashier said "nothings on sale just to get people to walk in here" They are apart of Smoky Mountain Knife works so I give that a 1/5 stars too Next time don't make a fake sale

Great service. Fair price. Helpful people. Willing to help you find what you want. Will be back.read more

These guys will undersell you by 15 - 20 %…read more As an example, most shops pay 95-97% spot for gold bullion in cash. These guys only pay 80-86%. That's hundreds of dollars per ounce. Also, they tend to not want to deal in cash unless you take a further cut. Unlike other coin shops. Just, go somewhere else who can be upfront and honest with you.

Love this store and friendly staff! They took the time to answer all my questions and help me find…read morewhat I was looking for. So many choices, could walk in circles for hours and see something new each time. (And I did) the sticker and paper selection is incredible!! Make sure to allow plenty of time when visiting and check out the outlet store next door!

So disapointed! i went in from out of state. A customer had her dog in there her dog was barking &…read moregrowling at me. It would not stop so i left. Wow what a let down. Im so bummed. I wanted to shop. I wanted to spend money. What a let down. It made me mad. Boo! I wont be back, i wont recommend.

I have been to this shop several times and have always been very pleased with the results. I…read morerecommend you stop and sell or buy from here. The gentleman that owns the place is very knowledgeable,friendly,as well as fair.