HORRIFIC experience with a company. So many lies. So many charges. (total of $14k to float our boat at holly bay knowing the insurance was only paying 3k) They ended up removing the boat completely from the water the following night without permission or without telling us. Taking it all the way to Somerset (I'm assuming in hopes of collecting more fees or our boat) State police got involved. Would not wish none of it on anyone. They were the first person we called in a state of panic and shock after finding out we had just lost our boat, did not even think about calling around to see if there were other companies that did that kind of work. PLEASE do yourself a favor and call around. SO MANY LIES. ( side note, we priced checked with two other companies the day after, with going rate of recovery, boat shouldn't have costed anymore than 4-6k to float..) read more

Divers Den - Our boat just under water, being held up by the bars under the dock - Somerset, Kentucky

Attended a party here in the pool area. Truly felt sorry from my family who rented it. Customer service was a complete joke. Absolutely a disadvantage to their own self when trying to run a "business." Even if they could fix their attitude, they got a lot more work to do because this place was filthy. Piss ants running all over our food in the provided bar area and they didn't clean up from the party before us. If y'all need somewhere to swim, I have a pond for free. Probably cleaner and much better customer service! read more

Divers Den - Aunts everywhere. Turned out to be a lot more all over the pizza we had brought. - Somerset, Kentucky

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Do not book birthday parties here. Venue overlapped booking times and did not let us in until an hour after the time we booked (and paid) for. Instead of apologizing or trying to make it right, they told us we could just go somewhere else if we didn't like it (with explicit language). Finally, we entered to setup for the party an hour after the time we booked it, and all the trash from the previous party was left behind. Whole place was dirty and rusted. Do not recommend doing business here. read more